Reviews of Residence Inn by Marriott Dallas Plano The Colony 3 stars
6600 Cascades Court, The Colony, TX 75056, United States
#9 of 13 hotels in The Colony
Guests' ChoiceReview score
Based on 47 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
-
Comfort
8.7
-
Location
9.5
-
Facilities
8.7
-
Staff
8.8
-
Value for money
8.7
-
Free WiFi
10.0
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Showing 1 – 25
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Reviewed: 5 March 2024
Kelly
United States4 reviews1 helpful vote8.0“We think a longer stay in the future would be nice especially with the kitchen amenities!”- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
It was very crowded during the busy weekend. Staff did their best restocking.
Breakfast was ok. Options were decent
Stayed in March 2024
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Reviewed: 15 January 2024
Tammy
United States20 reviews10“Excellent stay.”- • Group
- • King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Clean excellent location
Stayed in January 2024
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Reviewed: 4 December 2023
Venus
Philippines1 review7.0Good- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
The night shift staff was not welcoming when I first checked in.
Cleanliness and Location
Stayed in December 2023
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Reviewed: 27 October 2023
Andre
United States2 reviews10Exceptional- • Leisure trip
- • Couple
- • King Studio with Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
Everything was good
The value, cleanliness,staff, and daily hot breakfast
Stayed in October 2023
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Reviewed: 21 October 2023
Sysy
United States8 reviews9.0“I enjoyed the comfort ☺️.”- • Business trip
- • Solo traveller
- • King Studio with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
The stay was great and the location very clean. They had a lot of options for breakfast. I recommend this location.
Stayed in September 2023
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Reviewed: 3 September 2023
Abidoye
United States2 reviews9.0Superb- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
The hotel was nice and the front desk lady name Jadea was extremely helpful, very kind, and very welcoming. The facility was nice and clean and in a great location with easy access to restaurants and shopping. The only issues I had was the overnight front desk man that wears the mask was not very helpful and a bit rude, like stand offish. My other issue was the cleaning staff knocking and knocking on my door 3 hours before check out and then when I did not answer they just opened the door. They should wait closer to check out time or check with the front to make sure the guess is gone before they just walk in. Also this is one of the few hotels I stayed in that does not offer complimentary water throughout the day, that was a surprise especially since the other hotels in that location offer it. Overall the hotel was nice
Stayed in September 2023
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Reviewed: 24 June 2023
Judy
United States2 reviews10“Enjoyable.”- • Leisure trip
- • Group
- • King Studio with Sofa Bed
- • Stayed 3 nights
Biscuits were hard.
It was sufficient. Good variety on different days. Not the same selections every day.
Stayed in June 2023
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Reviewed: 14 February 2023
Nathan
United States5 reviews8.0“This hotel is in the perfect location for fun and entertainment!”- • Leisure trip
- • Couple
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
nothing
location
Stayed in December 2022
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Reviewed: 15 January 2023
Gabriela
United States4 reviews10“good”- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
N/A
good
Stayed in January 2023
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Reviewed: 3 May 2022
Latasha
United States10 reviews9.0Superb- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
The elevator was kinda scary.
Stayed in May 2022
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Reviewed: 21 February 2022
Denise
United States8 reviews1 helpful vote10“Would have been great for a longer stay.”- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Nice kitchenette, very clean and new.
Stayed in February 2022
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Reviewed: 29 November 2021
Brandi
United States3 reviews9.0“Other than the security issue with the key card, they stay was nice.”- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
A drunk guest tried repeatedly to get into our room. his key card actually let him into our room. luckily we had the latch on the door.
Laquaisha was very friendly and helpful. She brought up extra blankets for the sofa bed.
Stayed in November 2021
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Reviewed: 28 November 2021
Manuel
United States18 reviews7.0Good- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was ok at best
Staff was great
Stayed in November 2021
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Reviewed: 17 October 2021
Cynthia
United States1 review10Exceptional- • Leisure trip
- • Couple
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Good location.
Stayed in October 2021
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Reviewed: 7 September 2021
Don
United States5 reviews9.0“Nice to be home”- • Leisure trip
- • Couple
- • King Studio with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
It's home for us we just needed to come back
Stayed in September 2021
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Reviewed: 23 August 2021
Victor
United States3 reviews10“Best time in a great place!”- • Business trip
- • Solo traveller
- • King Studio with Sofa Bed
- • Stayed 1 night
Nothing...
Room design was tranquil and smooth!
Stayed in July 2021
-
Reviewed: 18 September 2023
Kasey
United States4 reviews6.0“Okay.”- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Breakfast was ok. Waffle stuck Saturday morning and saw Sunday got a new maker. Breakfast sandwich was cold Sunday morning. Saturday didn't have more milk, bacon wasn't ready. It was ok
Stayed in September 2023
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Reviewed: 3 December 2022
Doug
United States7 reviews5.0“place is average and a little pricey”- • Business trip
- • Couple
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
handicap room does not have handicap toilets or bar to assist when on toilet to stand up after using
good location
Stayed in December 2022
-
Reviewed: 28 February 2022
Bonita
United States1 review3.0“no perks available even when you are inconvenienced by issues with the hotel”- • Leisure trip
- • Group
- • King Studio with Sofa Bed
- • Stayed 1 night
We had 3 rooms reserved at Residence Inn. there was something wrong with the computers when we arrived late at night so the front desk person made arrangements for us to stay at another Marriot hotel nearby. ( which i do appreciate). We waited in the lobby for half an hour before they finally said they wouldnt be able to fix the computers at Residence Inn. The other Marriot did not offer suites or a free breakfast and when we asked for a water ( at midnight - after unpacking our car twice and lugging our bags in and out of hotels ) they sold us a bottle for $3. i'm sure the new marriot was considered an upgrade but we really wanted the living space offered at Residence inn. And we had planned on a free breakfast. There was a coffee maker in the room with only ONE cup of regular coffee and only powdered coffee creamer. The room was comfortable but the experience was not pleasant.
The front desk person was helpful. The hotel was clean and comfortable and in a great location for visiting Grandscape
Stayed in February 2022
-
Reviewed: 8 December 2022
Anonymous
United States1 review8.0“nice clean”- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
the tv in the room didn’t work and some of the outlets didn’t either. The woman who checked me in was not as friendly as the woman when we checked out, she didn’t talk and tell me my total price I asked the amount I thought it was close to, as I could not remember, and she just said yea.
It had good seating. We don’t just enjoy sitting on the bed everytime we’re staying somewhere, especially with kids makes it nice having a table and chairs. Location was good easy to get to!
Stayed in December 2022
-
Reviewed: 28 October 2021
Anonymous
United States1 review10Exceptional- • Leisure trip
- • Couple
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Very nice place to stay at. My wife and I decided to get away for our anniversary. And it honestly was better than what I thought! The front desk lady was very kind, and gave us options for our room! Room was clean and very good breakfast!
Stayed in October 2021
-
Reviewed: 10 August 2021
Anonymous
United States1 review4.0“Make sure their ice machine and shower work before you book your stay”- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Shower didn't work at all, employees didn't know where to locate ice machine only later to find out there's NO ice machine. Had to drive to a different hotel to swim because their pool was closed.
Bed was comfortable, king one bedroom suite was spacious. Room and property was clean. Breakfast food was good. Front desk clerk was nice. There's restaurants within walking distance and not far from retail stores.
Stayed in August 2021
-
Reviewed: 11 April 2024
Linda
United States10 reviews8.0Very good- • Leisure trip
- • Couple
- • King Studio with Sofa Bed
- • Stayed 3 nights
There are no comments available for this review
Stayed in April 2024
-
Reviewed: 18 March 2024
Tony
United States2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2024
Showing 1 – 25
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