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Reviews of Residence Inn Mount Olive At International Trade Center 3 stars

271 Continental Drive, Stanhope, NJ 07874, United States

#1 of 1 hotels in Stanhope

Guests' Choice

Review score

Based on 61 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.9

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Showing 1 – 25

  • Reviewed: 17 May 2024

    9.0
    We enjoyed the hotel.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Tv screen too Big in front of bed, throws too much light. Better to hang smaller one on wall with pivoting capability

    Stayed in May 2024

  • Reviewed: 25 April 2024

    7.0
    Pleasant hotel for short stay
    • Business trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 4 nights

    Mainly the breakfast was below my expectation as well as the location. The area around the hotel was a bit crippy.

    the bedroom was very spacious as well as the bathroom. The hotel had enough parking spaces and it was convenient.

    Stayed in April 2024

  • Reviewed: 19 November 2023

    7.0
    Very spacious, but not comfortable
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    A VERY long walk down the hall to our room, the heat came out as air conditioning. Mattress felt cheap and uncomfortable, bedding was not cozy or comfortable. No hand soap at bathroom sink. (Not even small soap bar)

    The room was large, clean and spacious. There was an area near front desk where you could purchase wine, beer, water snacks, and other miscellaneous items.

    Stayed in November 2023

  • Reviewed: 10 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Yes very clean and modern

    Stayed in September 2023

  • Reviewed: 4 August 2023

    8.0
    Overall with my stay was good. Bed and pillows was very comfy.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights

    Our room toilet door was broken. I don't know if your staff notice. For me they should fix it.

    Staff was nice and helpful.

    Stayed in July 2023

  • Reviewed: 7 June 2023

    9.0
    Other than the manager the hotel is a gem
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    The male manager I met on Friday night was abrasive, and borderline rude. I wanted to extend the trip by one day and was told a big wedding was arriving. The denial wasn't the issue, but the way he acted and spoke was probably the worst I've ever encountered at any hotel. Other than that no complaints at all

    The hotel rooms location cleanliness parking and service were all worth the money and were great

    Stayed in June 2023

  • Reviewed: 14 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We had our dog, the perimeter of the hotel had trash and litter.

    The grounds were nice, basketball court and outside seating.

    Stayed in October 2022

  • Reviewed: 7 June 2022

    8.0
    overall pretty nice facility with nice staff. did not experience the breakfast buffet but heard it was nice.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    room did not get serviced every day.

    very clean.

    Stayed in June 2022

  • Reviewed: 2 May 2022

    9.0
    Would recommend and would stay here again if in the area.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    Easy booking, convenient location, quiet clean and comfortable. Great to have breakfast included. Good for families.

    Stayed in April 2022

  • Reviewed: 25 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    pool was not open and the breakfast was very limited. although i understand the need for a bagged breakfast but there could have been a bit more variety....short on protein

    the size of the room and the staff

    Stayed in June 2021

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Clean, nice rooms, and friendly staff

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    It was my 4th stay at this hotel. There will be more in the future.
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Fitness center had funky locker room smell

    Breakfast offerings were better than expected

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Took the grandchildren for the end of Spring Break and I had such a great time watching their joy!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    I wish others in the hotel would be respectful of guests. Room across was so noisy, screaming kids, slamming doors until 1 a.m. You would think the parents would be more respectful in disciplining them.

    Staff was excellent, breakfast was superior to other hotels, very clean and the perfect location.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    1.0
    The roof/ceiling caved in due to water damage.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The ceiling/roof caved in at 11pm at night due to rain. I had to be moved to another room with a child. I want a refund.

    Stayed in March 2024

  • Reviewed: 13 February 2024

    1.0
    Would love to stay and extend my stay but was not given that option due to the fact that I was charg
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Was charged on two different credit cards was treated rudely felt like I was racially discriminated against gender discrimination and unwilling to provide help to solve the situation with the double charges and was also not told there would be a hold put on the debit card that I used to check in very rude management

    Very nice accommodations

    Stayed in February 2024

  • Reviewed: 11 August 2023

    10
    Exceptional
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Everything especially the breakfast😁

    Stayed in July 2023

  • Reviewed: 8 July 2023

    10
    Very happy with my accommodations.
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 4 nights

    There was an issue with the internet for a short time one day during my stay.

    The breakfast was good - there was a very nice selection of food items to choose from. I was pleasantly surprised. The bed was awesome - very comfortable. Loved the renovations that have been completed in the past year. The staff was also very friendly & accommodating. I plan on staying here again in the future & would recommend this hotel as an excellent place to stay in this area.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    Excellent location, well maintained facility and value for money !!
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 3 nights

    The whole facility is a Super Clean facility. Being a Lifetime Titanium Member I have stayed at a lot of Marriott properties but this was one of the most well kept facility. The room I stayed at was clean and well maintained also. The cleaning crew did an amazing job to come back and ensure my room was clean. Kudos to them. The Breakfast was well stocked and the area kept clean. All in all it was impressive.

    Stayed in June 2023

  • Reviewed: 18 June 2022

    10
    Very pleasant and comfortable stay...We will be booking again when we visit our friends in Budd Lak
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    We visited friends in Budd Lake and returned back to the Marriott very late, so we slept late, thus not being able to experience breakfast

    Stayed in June 2022

  • Reviewed: 26 March 2022

    10
    My stay was overall good!
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    It was good!

    Stayed in March 2022

  • Reviewed: 29 December 2021

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    The breakfast was not merely poor, it was all the way to disgusting. It made the stay unacceptable. The glasses in the dishwasher had been washed, but had soap scum on them.

    The receptionist was very friendly and efficient -- as this was Christmas Eve and he was still on duty the next morning, he was working a very long shift. The room itself was very good of its type -- not luxurious but large and efficient with good kitchen (which I did not use, however,).

    Stayed in December 2021

  • Reviewed: 5 August 2021

    1.0
    Dirty room upon check in
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Room was dirty (sticky floors, dishes, couch) and missing basic amenities (soap, towels). From the time at check in we requested assistance with the concerning matters and got zero response. We did not sleep there the second night because it was so disgusting and opted for relative’s couch instead. One front desk staff person was available throughout stay to share concerns with - he was nice but admittedly had no authority and reported he could only be the messenger. Despite repeated requests for manager assistance through front desk, phone calls, and email- there was absolutely no response. Very disappointed.

    Location

    Stayed in July 2021

  • Reviewed: 1 August 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I was not happy AT ALL that there was no pool available. No one informed us that the pool was under renovation.

    Stayed in August 2021

  • Reviewed: 26 July 2021

    4.0
    Went for a wedding.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    No hot water in sink area. It was turned off. Dishwasher so loud you couldn’t talk in living area. Air conditioner not cooling room. Location in the industrial park.

    Stayed in June 2021

Showing 1 – 25

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