533 West Eaton Pike, Richmond, IN 47374, United States
#5 of 12 hotels in Richmond
Guests' ChoiceBased on 393 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
8.4
Facilities
7.5
Staff
8.6
Value for money
7.9
Free WiFi
7.7
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End of dialog contentReviewed: 12 April 2024
Raymond
United StatesThey were in the .middle of remodeling
Stayed in April 2024
Reviewed: 10 April 2024
Thomas
United StatesNeither room had closets or coat hangers; don't recall ever seeing a hotel without provisions to hang up your clothes. WiFi was pretty much useless. It would access a handful of pages, but when you tried to go to next page, you get "We can't reach that page".
My friend said the breakfast was great. I didn't do the breakfast,so I can't comment.
Stayed in April 2024
Reviewed: 7 April 2024
Nolen
United StatesRenovation is going on. But it's understandable
Friendly staff, location, and the pool. Rooms were clean
Stayed in April 2024
Reviewed: 25 March 2024
Rachel
United StatesWish I had known it was under construction before booking.
Stayed in March 2024
Reviewed: 18 February 2024
Janella
United StatesOur room was really nice but with all the construction and remodeling going on, the hallways were cluttered and dust was flying around. I understand. It has to be that way, and we were very glad to get a room since we have been fighting snow and ice on the roads for hours.
Stayed in February 2024
Reviewed: 30 January 2024
Moore
United StatesPillows uncomfortable, service could be better
Breakfast in the morning, and the pool
Stayed in December 2023
Reviewed: 26 January 2024
Susan
United StatesIt was being renovated which I understand but needed better signs as to the entrance. Drove around building twice. Lots of construction paraphernalia around door
Room was very clean and comfortable
Stayed in January 2024
Reviewed: 17 January 2024
Mead
United StatesA lot of renovation, very small
Liked location , breakfast
Stayed in December 2023
Reviewed: 26 November 2023
Hollie
United StatesDoor did not shut well, a spotlight shone directly into the room
House keeping staff was fantastic..did a full turn over every day and the room looked brand new
Stayed in November 2023
Reviewed: 15 October 2023
Perry
United StatesLocation
Stayed in October 2023
Reviewed: 9 October 2023
Larry
United Statesdont like dogs in the food area. saw a little child go up and pet a dog in the lobby, wonder who would have been guilty had that dog bit that child. guessin, BW would have to pay something.
breakfast was good, could have kept it a little better stocked toward the end
Stayed in October 2023
Reviewed: 4 October 2023
Kimberly
United StatesThe property was undergoing renovations so there was noises and dust. There were no working ice machines
The property was close to the highway and easily accessible
Stayed in September 2023
Reviewed: 27 August 2023
Thomas
United StatesThe facility had some problems such as the roof was leaking in the hallway on the third floor. But it was being addressed. The place was under renovation so that’s to be expected.
The breakfast was very good and was complete and set up well every morning.
Stayed in August 2023
Reviewed: 27 August 2023
Cheryl
CanadaThis was booked by us because it had breakfast. Breakfast turned out to be a granola bar, coffee, and an apple so we had to buy breakfast elsewhere. The manager said it was a breakfast according to Wyndham and wasn’t apologetic.
The facility was okay.
Stayed in August 2023
Reviewed: 15 August 2023
Dustin
United StatesI appreciated that the hotel happily honored our request for special accommodations. We were traveling mid-move, with pets, and the staff gave us the most convenient room possible. We appreciated not having to worry about that portion of a very stressful, cross-country, move.
Stayed in August 2023
Reviewed: 7 August 2023
John
United StatesA foam roller we brought to do exercises in the room was stolen from the room. The mattress was saggy, not firm. The toilet had no cover, so there was nothing on which to sit while drying off after a shower. The "fitness room" was small and pathetic, with no mats and no antiseptic wipes to clean the three machines.
Breakfast was poor. Little fruit, not good toast.
Stayed in July 2023
Reviewed: 4 August 2023
Kimberly
United StatesHotel under construction. I knew this when I booked this hotel but I would not stay here again until after construction is done.
Good location. Room was comfortable and clean. Staff was very nice.
Stayed in July 2023
Reviewed: 29 July 2023
Mark
United StatesCondition of building. Understand it is undergoing renovations. Looks as though it has been going on for quite some time. A bit messy outside. Constant apologies.
Location.
Stayed in July 2023
Reviewed: 29 July 2023
Joan
United StatesThe newly remodeled room #212, has a very noticeable slope in the floor, which could easily be a stripping hazard. Seems very unsafe and could not discern a reason for it.
Easy access. Updating/remodeling in progress. Improvements look good as a whole.
Stayed in July 2023
Reviewed: 23 July 2023
Donald
United StatesThe property is under construction other than that everything was great.
The breakfast was great and friendly staff
Stayed in July 2023
Reviewed: 8 July 2023
Douglas
United StatesThe A/C in the room upon arrival was set way too low.
Continental breakfast was decent.
Stayed in June 2023
Reviewed: 4 July 2023
Norris
United StatesThe location was great for accessing the interstate. There are many restaurants in the area. Our room was very clean altho could use some updating.
Stayed in June 2023
Reviewed: 1 July 2023
Moeller
United StatesCould use a little updating in lobby and hallways
Staff was friendly and professional, very helpful, breakfast was good, room was clean and smelled fresh
Stayed in June 2023
Reviewed: 26 June 2023
Wilma
United StatesA lot of construction going on so parking was limited
Service was very good
Stayed in June 2023
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