4620 Airline Road, Muskegon Heights, MI 49444, United States
#2 of 2 hotels in Muskegon Heights
Guests' ChoiceBased on 136 hotel reviews
6.0Cleanliness
6.5
Comfort
6.9
Location
7.3
Facilities
6.0
Staff
7.6
Value for money
6.3
Free WiFi
8.5
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End of dialog contentReviewed: 20 November 2023
Gregory
United StatesNo bath vanity, not enough soap, no bed comforter
Close to Whitlows Restaurant excellent b’fast buffet.
Stayed in November 2023
Reviewed: 6 September 2023
Susan
United StatesConvenience to my sister’s house which is who I went to see.
For what they charge a night to not have coffee pot in room, only packaged donuts and bananas at front desk, no USB ports in the room, I was disappointed. Also a lot of noise outside until late into the night.
Stayed in September 2023
Reviewed: 25 July 2023
Chris
United StatesNothing
Location and price
Stayed in July 2023
Reviewed: 30 May 2023
Richard
United StatesPlace was trashy on the outside. There seemed to be permanent residents at the motel. Guest check-in area had a major water leak from the ceiling. No maid service with a two night stay. No breakfast. Always activity outside.
The room was comfortable and clean. No one bothered us.
Stayed in May 2023
Reviewed: 8 March 2023
Maria
United Statesthe outside cleanliness
The new manager is amazing…
Stayed in March 2023
Reviewed: 26 February 2023
Maria
United Statessome of the company was rude and disrespectful
the management
Stayed in February 2023
Reviewed: 17 October 2022
Todd
United StatesThe lady manager was rude an im assuming was the husband-tried when we checked in, had to call on phone to get service, wanting to checkout they asked if i really needed a recete(nother words-do i really need to get up an come to the desk, they must live in the next room), room (220) was upstairs by the outside exit, the exit door wouldnt shut on its own so some (not all would) had pulled it closed so in turn would slam (loud bang), was nervous bout our vehical parked by the road (was where we could see it) with easy access for anybody, the bed had no spring(wore out) solid as a brick (more comfy sleeping in a chair) walls an cabinets need painting bad... they dont put much money into improvements just keeping it clean, although the outside looks good but inside is aged bad
Is next to a restuarant (breakfast wasnt bad but not a five star, (hard to mess up eggs) has regulars an can be busy, the help thats there were great) , hotel itself wasnt very busy, lots of parking (but not secured), meijers is not far which helped after we found out we forgot a few things an a few better restuarants as well by meijers
Stayed in October 2022
Reviewed: 29 August 2022
Bre
United Statesstaff wasn’t very friendly, beds were uncomfortable. Hotel definitely needs to be upgraded. If you’re looking for just a place to sleep then this is your hotel, if not then I’d save your money for a different hotel.
it was cheaper than the other hotels
Stayed in August 2022
Reviewed: 11 August 2022
Mary
United Statesno tv
location off highway
Stayed in August 2022
Reviewed: 11 July 2022
Mary
United Statesit needs updated and thorough cleaning, especially the carpet
it was available
Stayed in July 2022
Reviewed: 21 June 2022
Mandelbaum
CanadaThe local colour
The good shower
Stayed in June 2022
Reviewed: 16 June 2022
Penny
United StatesThe outside appearance of the motel was rough. The building next door had burned down recently and the area was not yet cleaned up.
The room was pleasantly attractive and clean.
Stayed in June 2022
Reviewed: 9 May 2022
Wendy
CanadaThe coffee was really bad, I could t drink it.
Stayed in May 2022
Reviewed: 2 May 2022
Marie
United StatesThe toilet paper holder fell apart first night. First time used shower pulled towel off rack and the whole towel rack fell off wall. Scared me falling off. Could see that it was not the first time with holes in the walls.
Liked that Whitlows is connected to hotel.
Stayed in April 2022
Reviewed: 2 May 2022
Gina
United StatesRooms are not very clean, dirt on the top sheet, rusted towel rack, broken shower chair, requested wheelchair accessible room a week in advance and was given notice 45 minutes before arrival that there were no accessible rooms. Had to settle on a king room and share a bed with my dad 🫤. Was told by desk admin that there were no extra blankets or pillows. Asked morning maid staff and was told they have “lots.”
The location is close to family and close to dining.
Stayed in May 2022
Reviewed: 25 February 2022
Bartee
United Statesit’s on the corner of a busy street
the workers
Stayed in December 2021
Reviewed: 19 January 2022
Dakota
United Statesthere was some sort of bucket full of water and chunks and a fork underneath the bathroom sink and old dirty sheets in the drawers. the room also smelled of old cigarettes
the wifi was good and access to pool
Stayed in January 2022
Reviewed: 8 November 2021
Lloyd
United StatesFor what I paid, there was nothing I didn't like.
I like that it had a bar and restaurant and that the room was clean.
Stayed in November 2021
Reviewed: 13 October 2021
James
United StatesLint flies out a open vent just right of your entry. Hall carpets need cleaning. Toilet in Rm 103 rocks. More attention to routine cleaning!
The mattresses were comfy on our 2 Queen beds. Just need to be turned for even wear. Having the restaurant/bar attached is a big plus. Bathroom was spotless.
Stayed in October 2021
Reviewed: 23 August 2021
Josh
United StatesHotel could have used some updates to the interior, looked like the hall walls were a bit beat up and the walls in the room as well. Small touches would make a pretty bit difference in the overall appearance.
Pleasant staff and clean rooms. I got checked in quickly with no issues or holdup. Bathroom was very clean, and all was as it should be.
Stayed in August 2021
Reviewed: 19 August 2021
Gina
United Statesthis hotel is very old but it was clean
Stayed in August 2021
Reviewed: 10 August 2021
Antonio
United StatesThe room was shabby actually the whole building was, it was not worth the price we paid but we got there very late because of ferry maintenance problems.
Breakfast was a banana and a packaged donut with coffee. Not the greatest!
Stayed in August 2021
Reviewed: 16 July 2021
Samantha
United StatesRooms need updated. Floors were tacky, like a sticky dirty & chair outdated & dirty.
Staff was friendly. Bed was clean & thats what mattered most.
Stayed in July 2021
Reviewed: 23 April 2024
Latoya
United StatesNa
All
Stayed in March 2024
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