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Reviews of Romantic Inn & Suites 3 stars

8504 South Central Expressway, Dallas, TX 75241, United States

#164 of 170 hotels in Dallas

Guests' Choice

Review score

Based on 276 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.8

  • Location

    5.4

  • Facilities

    5.4

  • Staff

    6.2

  • Value for money

    5.5

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 19 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 2 nights
    • Submitted via mobile

    I wanted a room with a Jacuzzi and some how I ended up with a room with a stripper pole 🤦🏽‍♂️

    Really nothing but staff was ok not too bad

    Stayed in April 2024

  • Reviewed: 9 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 1 night
    • Submitted via mobile

    The mirror was very bad. And smell in the room

    Stayed in October 2023

  • Reviewed: 1 November 2023

    6.0
    Average ranking
    • Solo traveller
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Not enough cleaned

    Quiet

    Stayed in October 2023

  • Reviewed: 7 October 2023

    5.0
    It was okay.
    • Couple
    • Honeymoon Suite
    • Stayed 1 night
    • Submitted via mobile

    The tub was leaking all over the room I was having to clean that up plus the room wasn’t clean I had to clean the room with bleach an etc.

    The mirrors , an the room looks just like the pictures

    Stayed in October 2023

  • Reviewed: 11 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Dream Suite
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean- swept mopped table and appliances dirty- we had to clean ourselves.

    Very quite

    Stayed in September 2023

  • Reviewed: 21 August 2023

    6.0
    No cable and the ac don't work properly
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 1 night
    • Submitted via mobile

    The location of the hotel, the hole room looks old, the tc and the cable servicio don't work.

    Crean and fair price acording to the room facilites

    Stayed in August 2023

  • Reviewed: 7 August 2023

    5.0
    The place was not well kept but the staff lady was great. She was very accommodating when the first room I was put in di
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bugs in the rooms. Crickets, roaches, gnats. It was all very dusty. Bed sheets, curtains, walls had cigarette burns. Bed sheets were not washed. TV was staticky and only had a few channels.

    It was a short drive to our destinations during that weekend.

    Stayed in August 2023

  • Reviewed: 19 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 1 night
    • Submitted via mobile

    We saw couple roaches, the bathroom was gross and there was someone banging on another door for hours we were tired from driving but the area this place was in we didn’t sleep well

    That it was cheap

    Stayed in July 2023

  • Reviewed: 26 June 2023

    6.0
    An enjoyable experience. Would not book it again.
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 1 night

    The spa tub was too small for two people comfortably. The ceramic tile floor was extremely slippery when wet. There was not enough towels for the activities ... shower and spa tub.

    The bed was amazingly comfortable. The LED lights were amazing. The bed linens were of very high quality.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    4.0
    Romantic Inn - Beware
    • Couple
    • Honeymoon Suite
    • Stayed 1 night
    • Submitted via mobile

    The clerk was very rude, bullying me into paying again for the room which I had already paid for at booking. Also the room was supposed to come with champagne, snacks, and more - it came with nothing. When I asked at the window ( booking desk?) I was told by the rude man that they were out of stock - no apologies, substitutions, or credit offered. The so called new management is far worse than the previous., Looking to scam you at every opportunity. Also, they are very strict about the 11 am check out, no exceptions.

    I love the room, the lights and the hot tub.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    4.0
    locks on doors didn’t work. got a different room twice and no money back. bad
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 2 nights
    • Submitted via mobile

    i paid for a room and the lock didn’t work no matter how many cards they gave us so they relocated us to a different room TWICE. they refused to give us some of our money back because we didn’t get the room we purchased. do not recommend at all.

    the mirrors in the bedroom

    Stayed in May 2023

  • Reviewed: 7 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Dream Suite
    • Stayed 2 nights
    • Submitted via mobile

    The tv was trash only few channels worked and volume didn't work.

    Nice clean rooms.

    Stayed in October 2022

  • Reviewed: 7 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    It wasn't clean & the bed sheets looked like they hadn't been changed.

    It's located in a good quiet area.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    6.0
    really good stay overall just a few fixes needed, but great staff
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 2 nights
    • Submitted via mobile

    the jacuzzi was broken in first room an tv was hard to work when we got new room

    they actually come to help if needed and accommodate you if anything is wrong with your room

    Stayed in October 2022

  • Reviewed: 8 August 2022

    6.0
    Not bad, but definitely needs some improvement.
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 1 night
    • Submitted via mobile

    Booked room based on pictures on the website, but half the lights didn't work. Champagne wasn't in the room, was given at check in which kind of ruined some of the surprise. TV only had like 4 channels.

    Price was good. Idea of the room was good. Spa tub was good. Bed wasn't bad. The fact that it was a smoking room is AWESOME!!

    Stayed in August 2022

  • Reviewed: 16 May 2022

    4.0
    Under New Management Doesn’t Mean Well Managed
    • Leisure trip
    • Solo traveller
    • Dream Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room was VERY VERY stuffy/dusty. It didn’t smell like cigarette smoke it was like the room (possibly the sheets) was packed into a box and left unattended for weeks so now there’s this unkempt smell that wouldn’t leave no matter how much I tried to air it out. Someone’s hair was left in the shower so I’m assuming it wasn’t cleaned before I arrived. Neither was the stickiness on the light switch next to the bed. The overall look of the room was somewhat visually pleasing, but the smell/feel of the room ruined that. Also there’s small holes in the wall. Luckily I had Lysol wipes with me so I was able to clean the refrigerator which oddly had strands of hair in it as well. I would’ve asked for a different room but they were sold out. The guy at the front desk didn’t seemed interested in communicating at all when it came to me checking in.

    It looked like the picture.

    Stayed in May 2022

  • Reviewed: 17 March 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    The nobs on jazz tub is rusty the ceiling mirror needs cleaning it's nasty. The room wasn't clean enough it was dirty still I had to reclean it. Tv wasn't enough channels no cable channels air conditioner wasn't working right when I paid for room it wasn't the one I paid for I had to pay extra when I paid the full price twices and it wasn't fare

    Champagne nd chocolate jazz tub

    Stayed in March 2022

  • Reviewed: 7 February 2022

    4.0
    Disappointed
    • Leisure trip
    • Solo traveller
    • Dream Suite
    • Stayed 2 nights
    • Submitted via mobile

    The fact yall didn't meet my requirements I mean I didn't even get the correct room. Was supposed to have the jacuzzi suite with rose petals spread throughout the bed and room as well as bottle of wine. Got none of that very disappointed, definitely not worth the almost. $200 spent

    Nothing it was all wrong

    Stayed in February 2022

  • Reviewed: 1 February 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 1 night
    • Submitted via mobile

    everything else

    smoking rooms

    Stayed in January 2022

  • Reviewed: 19 January 2022

    6.0
    sexy turned slumpy cause the mattress was lumpy and bubble bath was cold
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    lately I’ve noticed it’s not as clean as it used to be and rooms aren’t aired out and the tubs and floors are not cleaned at all. also it’s time to get new mattresses. they are needing to be completely replaced and bedspreads and pillows updated. I bring my own towels and bed spread and pillows now. tvs are not always working and remotes never work right. just needs to be revamped and a little more attention to detail. still one of my favorite places to stay.

    I stay here often. at least twice a month and each stay at least 2 days sometimes 3. the older man at the front desk is awesome and I always feel safe and serene there and often feed the bunnies that are in the yard. I like the different rooms and lights and it’s secluded and no one’s messes with you.

    Stayed in January 2022

  • Reviewed: 13 January 2022

    6.0
    Affordable, But a far from anything & was very scratchy.
    • Leisure trip
    • People with friends
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Needed maintenance updates. The bedding was dirty. Actually forgot something in our room & door was open. Walked in as it was being cleaned & noticed the bed was made, With out changing linens. Ice machine was broken.

    The staff, As I hung my clothes. One side of clothes rack came out of wall. My friend still had to hang her clothes. Our room was up stairs & we struggled w/stairs because both have knee problems. It was wet & slippery! Seen housecleaning & told her about our issues. She was very sweet and after checking the clothes rack. So she communicated w/management &. was able to move us to a room with a good rack and was downstairs. Even asked if we needed help w/our luggage:)

    Stayed in January 2022

  • Reviewed: 11 November 2021

    5.0
    Passable
    • Leisure trip
    • Couple
    • Dream Suite
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness of room. Leftover soap in room wasn’t swept but the room was nice for the price. Big plus for the lights

    Stayed in November 2021

  • Reviewed: 8 November 2021

    4.0
    Rude Staff and dirty rooms
    • Leisure trip
    • Couple
    • Dream Suite
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like anything

    NOTHING

    Stayed in November 2021

  • Reviewed: 4 November 2021

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Dream Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything. Price mainly

    Nothing

    Stayed in October 2021

Showing 1 – 25

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