71 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States
#54 of 179 hotels in Chicago
Guests' ChoiceBased on 1247 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
8.8
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 4 May 2024
Danielle
United StatesThere was no exhaust fan in the bathroom?
Loved the location. The staff was nice and very prompt.
Stayed in April 2024
Reviewed: 1 May 2024
Michael
CanadaLarge, comfortable room, great location, friendly staff, good food and beverages
Stayed in April 2024
Reviewed: 29 April 2024
Antoine
Canadalocation and clean
good
Stayed in April 2024
Reviewed: 29 April 2024
Sandra
This is just a personal preference, but I felt that the bed was too firm for me.
I liked the location. Staff was nice too. Restuarant had good food as well.
Stayed in April 2024
Reviewed: 29 April 2024
Kim
United StatesLiked everything
Close to everything - very clean - helpful staff
Stayed in April 2024
Reviewed: 29 April 2024
Maria
MexicoNa
The view and the installations
Stayed in April 2024
Reviewed: 28 April 2024
Darren
United StatesExceptional hotel experience. Top notch location, fantastic Restaurant and Bar. Great lobby, the entire hotel has been renovated in every way. Superb attention to detail. The views of the river was beyond expectations. I only stay in hotels with Peloton bikes (check!) Very popular full service work out facility.
Stayed in April 2024
Reviewed: 27 April 2024
Cathy
United StatesThe location was absolutely amazing. Our Riverview was incredible. Very memorable. We like the art in the lobby. Also, had a great time at the bar.
Stayed in April 2024
Reviewed: 25 April 2024
Mark
United StatesThe hotel can be a bit busy at times, and the TV is situated on an odd rotator in the room (not sure why).
The hotel is centrally located in Chicago, and is nicely designed. That staff is friendly and helpful. All-in-all, I found it to be a a good stay.
Stayed in April 2024
Reviewed: 23 April 2024
Amy
United StatesI loved the location, it was at a walking distance to pretty much everything the staff was great and it smelled nice >.<
Stayed in April 2024
Reviewed: 22 April 2024
Stuart
United KingdomEverything was great
Great central location, very comfortable bed, friendly staff
Stayed in April 2024
Reviewed: 22 April 2024
Venturini
United StatesThe room has a small table but only one chair. Not convenient to share any food in the room.
Location could not be better!!!!
Stayed in April 2024
Reviewed: 22 April 2024
Lakisha
United StatesThe ambience, it smelled amazing inside everyday. Every single worker did an amazing job. They were personable, nice and made us feel extremely welcomed.
Stayed in April 2024
Reviewed: 21 April 2024
Jahniris
United StatesIf I have to choose something would be that the air conditioning of the room wasn’t cold at night. Besides that everything was good.
It was at an excellent location close to everything we were visiting, walking distance the staff super nice.
Stayed in April 2024
Reviewed: 19 April 2024
Natalia
BrazilNada
The amazing room ! It is very comfortable and beautiful view.
Stayed in April 2024
Reviewed: 13 April 2024
Lidija
AustraliaNothing we didn't like. Only as a suggestion that the coffee station may include a couple of bags of tea as the tea drinker in the family missed out on having a hot cuppa in the morning.
It's the perfect location, right on the river front! Our room was on the 34th floor facing the river and offered amazing views, especially since this was our first time in Chicago it made a great impression. The girl at the reception when we checked in was great, super friendly, and very welcoming! The room and the hotel met our expectations and didn't disappoint. Clean, great decor, comfortable beds, and fluffy towels. Daily housekeeping was greatly appreciated as there is nothing better than coming to a clean and made-up room after a day of exploring. The coffee machine and daily coffee supply refills were welcomed by the coffee drinker in the family. Also, we loved the gym, which is a full-size gym and face towels, and the cold refill water station at the gym was great! We had a great stay, I highly recommend and will stay there again.
Stayed in March 2024
Reviewed: 12 April 2024
Daniela
United StatesIt was very clean like it should’ve been. There were hair strands I found in the shower from past guests that grossed me out. The fridge has drinks from past guests as well.
The staff were extremely helpful and sweet. The room was very nice and big. Nice location.
Stayed in April 2024
Reviewed: 11 April 2024
Jose
United StatesEverything was good
The view although did ask for river view and got city view instead
Stayed in April 2024
Reviewed: 8 April 2024
Insun
United StatesFriendly staff, very clean room and amazing view !!! Everything is wonderful.
Stayed in April 2024
Reviewed: 8 April 2024
Roger
United StatesCalled down to have our car retrieved from valet 20 min before we left, got downstairs and waited another 10 min, before asking the valet attendant, and the front desk never told them. Had to wait another 10 min for our car.
Location, and view
Stayed in April 2024
Reviewed: 7 April 2024
Stella
United KingdomRestaurant was over priced and limited menu Shower in the room did not have a thermostat so water was just one rather tepid temperature
Nice spacious room with great view of the river
Stayed in April 2024
Reviewed: 4 April 2024
Jamie
United StatesLocated close to a lot of shopping and sites.
Stayed in April 2024
Reviewed: 2 April 2024
Agashu
PolandHad issue with parking, app did not work properly and there was no valet option so had to spent some time on looking for some public parking spot.
Great view on the river, even more amazing with St Patrick's green paint! Room was spacious and comfortable, quiet as well.
Stayed in March 2024
Reviewed: 31 March 2024
Jessica
United StatesGreat location, clean room and a nice bar area
Stayed in March 2024
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