506 Southwest Washington Street, Portland, OR 97204, United States
#25 of 138 hotels in Portland
Guests' ChoiceBased on 409 hotel reviews
8.5Cleanliness
9.2
Comfort
9.0
Location
8.4
Facilities
8.6
Staff
9.2
Value for money
8.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Shabnam
IranThe elevators can use some renovation.
The rooms and the lobby are beautifully designed and full of character. The staff are amazing and kind!
Stayed in May 2024
Reviewed: 4 May 2024
Diane
United StatesThere is No Breakfast (booking.com should stop advertising as free breakfast with bookings!). However, they offer coffee & tea (and some breakfast granola bars) for limited hours in the morning. Plus valet parking at hotel is about $50/day. And the room service was half way done on our last day with bed sheets half tucked in and face towels left on counter- strange! As if they stopped working midway to cleaning the room :(
The decor- beautiful hotel and location conveniently able to walk to stores/shop around. Valet gentleman as nice to advice us on different parking options :)
Stayed in April 2024
Reviewed: 14 April 2024
Suh-jung
United StatesI thought we were getting a continental breakfast included in our price. This is why we booked our stay here. I wanted to save a bit of money. But the restaurant was closed and they only offered coffee and tea and granola bars. Nice but doesn’t really equate to a continental breakfast. No pastry or eggs or toast. Was disappointed. But still a lovely stay.
Beautiful throughout. Our room was so luxurious and spacious. The valet personnel were so helpful and efficient. The staff at reception were super friendly.
Stayed in April 2024
Reviewed: 13 April 2024
Edwards
CanadaNothing about the hotel - but the seeming lack of options for evening restaurants around the city blocks where the hotel is located was a challenge one night.
The info sheet talked about a complementary breakfast, but apparently that is no longer happening. Was mildly disappointed about that. Hotel, room staff, valet, etc., was all excellent however.
Stayed in April 2024
Reviewed: 8 April 2024
Donnie
United StatesIf I have to complain about anything. My key didn't work initially, from the 7th floor I called the front desk and relayed my problem. Instead of bringing me up a key, they asked me to return to the front desk. When I got there, they took my initial key and had one waiting for me when I arrived. Unfortunately, I had a full luggage cart. I just want to through in it did not seem like a staff problem, as three employees were behind the desk talking when I picked up my key. But this was minor, and I really enjoyed the hotel.
This was the one of the most unique hotels i have had the pleasure of staying at. The history of the building and the abstract "wonderland" decor was throughout amazing. I was an experience to stay at the Portland Oregon Royal Sonesta.
Stayed in April 2024
Reviewed: 4 April 2024
Vanessa
CanadaWalls can be a bit too thin, I could hear my upstairs neighbors watching some sort of game. But that happened in the middle of afternoon, so it wasn't a big deal for me.
I really enjoyed my stay overall, both room and lobby decor are exquisite. Location couldn't be more perfect.
Stayed in March 2024
Reviewed: 29 March 2024
Lyndsay
CanadaI was expecting more available on-site room service as I'm a solo lady traveler who gets a little scared wandering out to a restaurant at night, but this is more of a personal critique. The bathroom of my room had some swelling in the floorboards from water damage that appeared to be painted over - I would suggest repairs are done before the water causes more meaningful structural damage to the walls.
BEAUTIFUL rooms with glamourous bathroom and fun patterns. Bed was so comfy and location was convenient with most things 10 min walk away. Concierge was very nice and helpful. Breakfast was a convenient grab and go with pastries fruit and coffee/juice as the restaurant is not technically open. I appreciated there being almond milk at the coffee bar.
Stayed in March 2024
Reviewed: 28 March 2024
Neave
United StatesNo real access to coffee after 10am which is a tragedy. The lack of coffee was the only negative thing I encountered on my trip
The staff was phenomenal and made me feel special.
Stayed in March 2024
Reviewed: 23 March 2024
Paul
United StatesLack of staff
Centrally located.
Stayed in February 2024
Reviewed: 8 March 2024
Maureen
United StatesThey can do a better breakfast
Stayed in March 2024
Reviewed: 22 February 2024
Domenico
CanadaExcellent central location and friendly staff.
Stayed in February 2024
Reviewed: 20 February 2024
Samantha
United StatesJust little things, really. The breakfast left a lot to be desired - only a few pastries and oranges. Meh. The coffee was ok, though. The outlets by the bed in the room were loose - I couldn't charge anything by the bed which was ok, just inconvenient. The TV remote was finicky - it worked but only after pressing buttons multiple times.
Great location, rooms are well appointed with nice styling, staff was friendly and attentive. I particularly liked the lobby - it was nice to sit by the fireplace and read in the evening. The elevator lobby smelled really nice.
Stayed in February 2024
Reviewed: 4 February 2024
Cristin
United StatesNo probelm
Good Hotel
Stayed in February 2024
Reviewed: 4 February 2024
Cristin
United StatesNo problem
Goood room hotel
Stayed in February 2024
Reviewed: 2 February 2024
Mark
United StatesNot much in services offered to justify $25 daily fee (minimal breakfast/coffee options)
Stayed in January 2024
Reviewed: 28 January 2024
Meagan
United StatesWi-Fi and breakfast were below expectations based on advertising and the destination fee charged.
Staff were excellent! Warm, helpful, and interested in their guests.
Stayed in January 2024
Reviewed: 6 January 2024
Claudine
United StatesShower was not adjustable for comfortable temperature (too hot but would not cool without shutting off)
Comfortable bed and beautiful decor. Kind staff. Easy parking (valet).
Stayed in January 2024
Reviewed: 26 December 2023
Iren
United KingdomNothing
The hotel is lovely (super comfy beds and cozy rooms!) with a beautiful interior with periodic character, and we had a wonderful time there. The location is perfect for a short stay in Portland, and offers a valet service for those with a car. We stayed there as part of our honeymoon trip back in October and received best in class service from the Hotel Manager, Mr. Jean Marc and his team.
Stayed in October 2023
Reviewed: 11 December 2023
Kyong
United StatesAttached restaurant/bar was closed. Was charged a daily destination fee from hotel itself AND Booking.com charged some sort of daily resort fee. 🙁
Location is good and staff are friendly.
Stayed in December 2023
Reviewed: 25 November 2023
Marty
United StatesHousekeeping was unable to clean our room because is staff shortage so we put our trash in the hall. Not a good look.
Loved the decor. The room was very comfortable and clean
Stayed in October 2023
Reviewed: 2 November 2023
Avalon
United StatesRooms could be a bit more soundproof, 8 am on checkout day we were woken up multiple times by housekeeping knocking on doors. I understand this is normal practice- doesn’t make it pleasant. The valet price was steep but considering the location and security I think it was worth it. Destination fee is an interesting concept, though we weren’t able to use the spa credit due to our stay landing on a Saturday-Sunday. We were able to use the credit at the hotel bar/restaurant which we were very pleased with the quality of the service and food!
Amazing location, close to all the fun stuff. Comfy bed, awesome AC. The bartender was amazing, as well as the valet staff! Size of room for price was really nice.
Stayed in October 2023
Reviewed: 2 November 2023
Martin
United StatesLocation was great for us. Downtown Portland was not nearly as bad as we had heard. We never felt uncomfortable even walking home late after the concert we attended.
Stayed in October 2023
Reviewed: 11 October 2023
Melissa
United StatesA lot of storefronts still boarded up in the area, but it’s just a few min walk to Powell’s and the Pearl District so it’s still a great location.
Adorably quirky, friendly staff and clean hotel. Bed was super comfortable too.
Stayed in October 2023
Reviewed: 2 October 2023
Jeff
United StatesThe area around the hotel isn't as nice as it was when we stayed here before.
This is a cooler old hotel, with large, comfortable rooms, a good restaurant, and some nice bonus features, like a daily happy hour in a cool old lobby. The staff is super friendly and helpful, and you are close to restaurants and shops in the downtown area.
Stayed in October 2023
Jacksonville, USA
Roanoke, USA
Mérida, Mexico
Florence, Italy
Guatapé, Colombia
Łagów, Poland
Monterosso al Mare, Italy
Trogir, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content