950 NW 42nd Avenue, Miami, FL 33126, United States
#111 of 199 hotels in Miami
Guests' ChoiceBased on 586 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
7.8
Staff
7.9
Value for money
7.3
Free WiFi
8.4
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End of dialog contentReviewed: 24 April 2024
Johnson
United StatesPastries and coffee in the lobby prior to our 4:30 am shuttle back to the airport
Great shuttle service, especially being able to track the route of the shuttle bus. Good dinner in you lounge
Stayed in April 2024
Reviewed: 20 April 2024
Judith
United KingdomPlastic cutlery - please reduce your plastic consumption
Easy and did the job. Airport transfer prompt
Stayed in April 2024
Reviewed: 18 April 2024
Maria
Costa RicaThere was one staff member that made us wait hours to give us a room.However, as soon as she was gone the other person told us that there were rooms available
I really like it’s location and amenities
Stayed in April 2024
Reviewed: 18 April 2024
Jose
United Stateseverything went as spected and easy
Stayed in April 2024
Reviewed: 16 April 2024
Bradshaw
United StatesStaff was helpful
The buffet was excellent and the Bartender was very friendly and helpful
Stayed in April 2024
Reviewed: 11 April 2024
Robbert
Bonaire St Eustatius and SabaVery soft beds
Nice location and clean
Stayed in April 2024
Reviewed: 10 April 2024
Joanne
United KingdomWe paid for room with pool view but pool was being renovated so we had workmen outside of window instead. Hotel said they told booking.com no pool available. Yet booking.com still charged us to upgrade, and didn't tell us about the pool closure. Shame no T. bags in the room. ☹ Not all of us like coffee.
Great service. Good location with shuttle bus from airport. Very clean. Reception staff very helpful and friendly.
Stayed in April 2024
Reviewed: 10 April 2024
Fardeenameen
BangladeshThe location was convenient, facilities clean and price was fair
Stayed in March 2024
Reviewed: 4 April 2024
Krystal
United StatesI was not aware I had to pay for parking or for breakfast. Even when we checked in the desk staff didn't tell us. The next morning the the staff for breakfast told us and also told us that they should have told us when we checked in and gave us a coupon voucher for a few dollars off. I didn't waste my time paying $27 for a basic buffet breakfast that price was ridiculous.
Bed was really comfortable
Stayed in March 2024
Reviewed: 29 March 2024
Nicola
ItalyThe shuttle service is very good. There is a bus every like 20mins at the airport that takes you to the hotel and back
Stayed in March 2024
Reviewed: 29 March 2024
Natalie
United KingdomThe pool was shut and we were not informed.
Breakfast was good
Stayed in March 2024
Reviewed: 23 March 2024
Viggo
United StatesBreakfast not included
Location
Stayed in March 2024
Reviewed: 21 March 2024
Ian
United KingdomPool under refurbishment, no communication during booking or on arrival. We arrived from a 5 hour road trip and went to the pool on level 2 to find it being refurbished. We went back to our room to have a rest there instead. Spoke to reception in the evening expressing our disappointment and lack of communication. We were then told we can use the pool at another hotel, by this time it was too late and we were going for food.
Location is excellent for an early flight from Miami
Stayed in March 2024
Reviewed: 21 March 2024
Luis
United StatesBathroom not as clean as I like
Airport shuttle service
Stayed in March 2024
Reviewed: 14 March 2024
Anastasiia
RussiaDeposit of 50$ taken during check in still hasn’t been released (3 weeks from check out date) Reception staff wasn’t friendly and didn’t provide me bottled water (it was included to my reservation though) so I had to ask for it additionally
Shuttle bus from the airport
Stayed in February 2024
Reviewed: 12 March 2024
Vivien
AustraliaThe pool was mot available due to maintenance but understandable.
I liked that you could purchase breakfast at the hotel
Stayed in March 2024
Reviewed: 7 March 2024
Emma
Saint LuciaHuge queue to check in on arrival
Close to airport and regular shuttle
Stayed in March 2024
Reviewed: 26 February 2024
Kriskk
Cayman IslandsConvenient location close to the airport with good shuttle bus service. A standard hotel serving its purpose, nothing to complain about.
Stayed in February 2024
Reviewed: 24 February 2024
Gayle
United StatesWe reported a couple problems in the bathroom and were assured they would be taken care of.
After several hours freezing at MIA airport which was struggling with irregular operations due to record rainfall, we booked probably the last room at the Sonesta and enjoyed a very comfortable room for the remainder of the day and evening. We also appreciated the complimentary bus shuttle.
Stayed in February 2024
Reviewed: 22 February 2024
Marielle
United StatesBreakfast offerings
Stayed in February 2024
Reviewed: 21 February 2024
Patricia
United StatesBreakfast buffet was fine, but about the same as an included breakfast at a lesser hotel. Seemed expensive at $17/pp, which was the discounted price.
Good handicap accessible room, very clean, allowed 1 hr. late checkout. Excellent shuttle service from airport.
Stayed in February 2024
Reviewed: 18 February 2024
David
United KingdomNice reception early check in available
Bright modern and clean
Stayed in February 2024
Reviewed: 18 February 2024
Leanne
United KingdomStaff gave us no information on anything in hotel upon check-in, took our payment & just gave us keys.. did not inform us of $50 accident fee & in general just Not bothered.
Close to Airport, free shuttle is great & beds are very comfortable.
Stayed in February 2024
Reviewed: 13 February 2024
Joanne
United StatesRestaurant was a Buffet. DRINKS WERE RIDICULOUSLY EXPENSIVE.
It was clean.
Stayed in February 2024
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