2550 Troy Center Drive, Troy, MI 48084, United States
#11 of 15 hotels in Troy
Guests' ChoiceBased on 366 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.7
Facilities
8.0
Staff
8.2
Value for money
8.1
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Thomas
United StatesCozy
Stayed in May 2024
Reviewed: 3 April 2024
Rohan
United StatesKing Bed Rooms will be a plus. Should offer breakfast in morning
Spaces room , full kitchen
Stayed in March 2024
Reviewed: 18 March 2024
Sean-alisa
United StatesNo breakfast is served $150 for incidental No soap to wash dishes in kitchen
It was comfy and pretty much quiet, location was great, price not bad.
Stayed in March 2024
Reviewed: 28 November 2023
Danny
United StatesFor an extended stay hotel certain thing needs to be better. Kitchen was short on things. There was only on drinking glass. One bowl and only one plate. Stayed 9 days and there were no dish or anything to wash the few dish in dish washer. The silverware was very cheap. Appears they came a yard sale, being sold after sitting in attic the past 100+ years. When I first arrived they were a few bottles of soft drinks in huge cooler. Next day? None and was never refilled. Coffee? Had much coffee but ran out of sugar, cream and other items for coffee. Lids were to big for cups. The front desk, was not manned 24 hours per day. 95% of the time during 9 days I could not find anyone to ask or report a problem. Room was very clean but service was bad. No recommendations for food but they seriously pushed for GRUBHUB. Outrageous to pay 35.95 to pizza delivery by grubhub when here at home is 21.99 for same item. Plus grubhub automatically place driver’s tips at 20%, sometimes high.
Big room, very clean
Stayed in November 2023
Reviewed: 24 October 2023
Cory
United StatesLobby is run down. Stayed for a full week and no housekeeping.
Room was in good condition. Great value. Staff are friendly.
Stayed in October 2023
Reviewed: 6 October 2023
Michael
United StatesConstruction happening, but that’s temporary.
Big room with full kitchen. I made breakfast every day.
Stayed in October 2023
Reviewed: 23 September 2023
Ariadna
MexicoThe room smells like a dog.
Great location!
Stayed in August 2023
Reviewed: 13 September 2023
Robinso
United StatesThe room should already have the sheets and pillows in the room for the sofa bed. They need a broom and mop in the front closet for the room. There was no dish soap in the room. The air conditioner did not work and was replaced.
It was spacious and clean. The counter space was nice for my computer and books so that I could do a business meeting. The staff was nice. I love how close the hotel was to the free way.
Stayed in September 2023
Reviewed: 22 August 2023
Joni
United StatesOur suite could’ve been cleaner. Understand they were extremely busy.
Modern. Loved the set up.
Stayed in August 2023
Reviewed: 19 August 2023
Amy
United StatesI believe that because I went through a third party (booking.com) I was given a lesser desirable room. My headboard backed up to the laundry facility …noisy and vibrating until 9pm.
Convenient location. The room was clean and met my needs. Staff were friendly.
Stayed in August 2023
Reviewed: 18 August 2023
Will
United StatesNo exhaust fan in the bathroom
Stayed in August 2023
Reviewed: 6 August 2023
Tommy
United StatesClean Quiet
Stayed in August 2023
Reviewed: 21 July 2023
Johnontheweb
FranceThe whole idea of incidentals feels like flying on Frontier. You reserve the room at a given price, then when you checkin, they add $100 for extras in advance. Extra Hour past checkout? $25. Now, I totally get the adds and I understand the charges. Now the cliffhanger starts to see what I'll get back in 4 business days. Just like Frontier, when you get used to the game and you can trust they will do the accounting correctly, it is fine. But it is a different experience than a Residence inn checkin.
Rarely come to this neck of the woods and never heard of this hotel. Great location, big rooms and kitchens.
Stayed in July 2023
Reviewed: 27 June 2023
Raymond
United States$150 dollars for incidentals? With the hold advertised for 7-10 days??? That is insane and a major rip off! I won't be going back.
$150 dollars for incidentals? With the hold advertised for 7-10 days??? That is insane and a major rip off! I won't be going back.
Stayed in June 2023
Reviewed: 22 June 2023
Curtis
United StatesWhen I pulled up with my girlfriend there was a crowd outside smoking in the front entrance. I end up locating a side entrance to walk through
Convenient
Stayed in June 2023
Reviewed: 6 June 2023
Rebecca
United StatesInauspicious lobby but room was great
Room was clean and large, good price, close to shopping, food, community sites
Stayed in May 2023
Reviewed: 2 June 2023
Alice
United StatesOnly complaint would be to put air freshener in the rooms. Needs a little freshening up
Quiet, had what we needed. Staff very helpful and friendly. The bed was awesome. Thanks, I'll definitely use you again
Stayed in June 2023
Reviewed: 13 May 2023
Brad
IsraelPhone in rooms and in entrance are no longer operational. Why have them? It's frustrating when a client wants to call the front desk to ask a question, and picks up a phone expecting it to work and it does not. The WIFI was iffy the first few days, not being able to connect frequently. On days 4-7, I was able to connect, But I only used it for basic needs. Large, deep pothole at the end of driveway before you turn into the hotel car park. A potential tire destroyer that should be fixed.
Staff were always helpful to me. I also really appreciated the washers and dryers that guests can use for free , 24 hours daily - a real time saver and benefit. And the price point is very economical.
Stayed in May 2023
Reviewed: 11 May 2023
Jennifer
United Statessome loud hall noise on certain nights
Stayed in April 2023
Reviewed: 27 April 2023
Tiara
United StatesPer ad breakfast was included but this is an extended stay..NO BREAKFAST the front desk worker was so unprofessional.Our first room ended up locked from the inside when we got up and it took them a full hour to get us another room and it was 3am so clearly they weren’t doing much else and a guest before us had a long wait as well upon his arrival finding an issue. It’s not bad for the price but overall service and advertisement needs to be updated
Stayed in April 2023
Reviewed: 14 March 2023
Bruce
United StatesThere is no pool and no elevator ,The dog walking area is very small. Parking lot needs a lot of work in big potholes.
They let dogs stay. Close to the highway
Stayed in March 2023
Reviewed: 9 March 2023
D
United Statesuninviting and full of foreigners
good location
Stayed in February 2023
Reviewed: 28 February 2023
Hamzah
United Statescould have been cleaner smelled like weed
nice rooms
Stayed in February 2023
Reviewed: 26 February 2023
Patricia
United StatesA great location right off the highway, near restaurants and shopping mall. I like the fact that if you did not want to eat out at a restaurant, you have the opportunity of preparing your own meals in your room due to the kitchenette.
Stayed in February 2023
Førde, Norway
Cancún, Mexico
Alexandria, Egypt
Schlitters, Austria
Hsinchu City, Taiwan
Harrismith, South Africa
Ocho Rios, Jamaica
Skala Potamias, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content