1855 Craigshire Road, Maryland Heights, MO 63146, United States
Based on 291 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
8.5
Facilities
7.9
Staff
8.5
Value for money
8.1
Free WiFi
7.5
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End of dialog contentReviewed: 23 December 2022
Stephen
United StatesHeating system was strange it would get hot and then it get cold and it was blowing and was blowing right on our face all night long on the bed as well as the walls seem very thin as we heard everybody upstairs bouncing around and having a big conversation otherwise everything was great
We loved it that we were able to go to the grocery store and cook our own food there with the full size stove oven and refrigerator microwave. However we only have one frying pan and one large pot so we have to deal quit making our food with limited supplies
Stayed in December 2022
Reviewed: 8 December 2022
Victoria
United StatesDid not have towels for the kitchen. WiFi quality was poor.
Clean, friendly, spacious
Stayed in December 2022
Reviewed: 6 December 2022
Georgia
United Statesneeds a little updating and minor repairs
convenient and has kitchen
Stayed in December 2022
Reviewed: 24 September 2022
Jane
United StatesNot really anything to complain about.
We liked that the bedroom was separated from the living space. Also, the bed was very comfortable and the kitchen area was just the right size.
Stayed in September 2022
Reviewed: 12 August 2022
Theresa
United Statessee above
it was well maintained, but there were broken down cars in the lot. not sure why they were allowed to stay there. literally no tires
Stayed in June 2022
Reviewed: 7 August 2022
Thomas
United StatesSome maintenance is required.
Location.
Stayed in August 2022
Reviewed: 16 July 2022
Sirlina
United StatesHot food, or bagels
Didn’t like breakfast
Stayed in July 2022
Reviewed: 13 July 2022
Michele
United StatesNo housecleaning during stay. Had to take dirty towels to lobby and then get cleans towels to take back to the room. Dumpsters were located behind the facility, but many people just left their trash outside of their doors instead of taking it to the dumpsters.
Full kitchen with separate bedroom
Stayed in July 2022
Reviewed: 28 June 2022
Cynthia
United StatesMy daughter slept on the sofa bed, and she was miserable…it was very uncomfortable. And when we first opened the bed, the sheets looked like they hadn’t been changed after the previous guest!
Good location and reasonable price. Staff was very friendly.
Stayed in June 2022
Reviewed: 27 June 2022
Jana
United StatesI just stated it all above…
Overall it really was nice. Pool was great and very clean. All staff was very helpful and kind. My biggest issue was the lingering smoke odor in our room. For a “smoke free” facility it wasn’t the case in our room. I assume it was coming from a neighboring room. We went through two large bottles of fabric and air fresheners to drown out the odor. It was a difficult time for staff as they were dealing with transitioning over to new owners. I do applaud them for professionalism throughout it all. It was a huge mess with transactions and check ins. I desperately wanted to change rooms because of the smoke odor but decided to just deal with it. There were no other rooms available and their hands were tied with many other issues due to their transition. I could also tell there had been pets in the room. No pet odor but a few spotting so of hairs here and there. Nothing major, but if you are allergic to pets/smoke these would be issues. If it weren’t for the room odor and smoking neighbors I could give this place an A+
Stayed in June 2022
Reviewed: 27 June 2022
Natasha
United Statesneeds updating
Stayed in June 2022
Reviewed: 26 June 2022
Catherine
United StatesBreakfast was advertised but given as a bottle of water and granola bar not much of an actual breakfast and we didn't figure it out until our final day where to get that much
Handicap accessible and power friendly for my amputee husband and I brought our dog without a problem
Stayed in June 2022
Reviewed: 24 June 2022
Dashauna
United StatesCleanliness of floor and living room floor. But it is under new management from what I understand and I feel they will turn this location around with time.
Beds were extremely comfortable and clean. Quiet at night . Staff was awesome.
Stayed in June 2022
Reviewed: 21 June 2022
Patrice
United StatesIf you come from out of town your family isn’t allowed to socialize around the pool area and grill area.
Breakfast could have been served hot.
Stayed in June 2022
Reviewed: 11 June 2022
Moudy
United StatesThe shower water pressure was weak.
Clean and highly recommended.
Stayed in June 2022
Reviewed: 25 May 2022
Williams
United StatesNo actual breakfast, bag breakfast was not that good.
It was a nice room. Clean. Only issue was air conditioner was not as cool as I would like. But the staff gave me a fan, this helped a lot.
Stayed in May 2022
Reviewed: 24 May 2022
Brian
United StatesWe were approached two evenings by the same man who asked if I/we could give him a ride to get some food for his family. I felt very uncomfortable. Breakfast was disappointing as it was grab and go.
Stayed in May 2022
Reviewed: 23 May 2022
Sharon
United StatesThe bedrooms and bathrooms are a bit snug. You sacrifice roominess to have two bedrooms and a kitchen which is understandable. The rooms could be updated. Certain things (like the couch) were pretty worn and even had some damage. The sizable security deposit that Sonesta holds until checkout is a bummer. Its not a big enough deal to stop me from staying in the future but I imagine it would be a deal break for some.
Amanda at checkin was so kind and a great help. Sonesta is a wonderful option for families or small groups as there suites offer two bedrooms within the room. Even has a small kitchen. The rooms are comfortable and clean.
Stayed in May 2022
Reviewed: 22 May 2022
Mmckin01
United StatesShower pressure was low, and the garbage disposal didn't work
Price and location.
Stayed in May 2022
Reviewed: 9 May 2022
Santiago
United Statesunder renovation….lots of wood rot areas and furniture at the end of life.
location was very good. close to the airport and other key areas
Stayed in May 2022
Reviewed: 4 May 2022
Joi
United StatesRoom didn’t have everything that was listed. had to tell staff
the home feeling
Stayed in May 2022
Reviewed: 4 May 2022
Klocke
United StatesThe rooms need updated from early 2000s .Yellow is by far after this many years horrible. The bathroom is nice and everything worked well except sink in master get clogged ...probably needs cleaned down belpw
The size of unit and having kitchen and internet
Stayed in May 2022
Reviewed: 29 April 2022
Debra
United StatesThe sofas were very outdated an uncomfortable. Musty smell.
Good price and location.
Stayed in April 2022
Reviewed: 26 April 2022
Keeton
United Stateshad a rip in one of the couch cushions
room size
Stayed in April 2022
Reviewed: 14 March 2022
Marvin
United StatesBreakfast was bagged due to COVID.
Loved the stay and staff.
Stayed in February 2022
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