2385 Parkway, Pigeon Forge, TN 37863, United States
#261 of 451 hotels in Pigeon Forge
Guests' ChoiceBased on 5587 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
8.9
Facilities
7.6
Staff
8.3
Value for money
7.9
Free WiFi
7.4
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End of dialog contentReviewed: 26 April 2024
Kathy
United StatesUnder construction, understanding! But we were running low on paper products and the maid didn’t come to our room that day! Asked at the desk and the lady said that oh they were doing the check out rooms first and she will be in there later! Didn’t happen! Lady at desk did give me toilet paper but no tissues! Love seats in the hallways need to be removed or deep cleaned!
It was a good location if you wanted to be near a lot of attractions, except the rod run!
Stayed in April 2024
Reviewed: 22 April 2024
Miranda
United StatesThe pool was very uncomfortable. Over chlorinated.
Stayed in April 2024
Reviewed: 22 April 2024
Courtney
United StatesHow it was close, to restaurants, and shopping centers
Stayed in April 2024
Reviewed: 21 April 2024
Ginger
United StatesIt just needs to be upgraded some.. the elevator window was broken and they had it taped with duck tape but other than that I was happy ..
It was very convenient location and staff was wonderful just needs to be upgraded some …
Stayed in April 2024
Reviewed: 17 April 2024
Tiff
United StatesToo much chlorine in the pool
Loved the kids could swim
Stayed in March 2024
Reviewed: 16 April 2024
Mantooth
United StatesMy room was only cleaned 3 times during a 6 night stay. Beds were uncomfortable.
The heated pool,coffee bar, the view
Stayed in April 2024
Reviewed: 13 April 2024
Tiffany
United StatesNo air circulation in hall and loud guest
Pool is open late
Stayed in March 2024
Reviewed: 10 April 2024
Elizabeth
United StatesThe parking lot wasn’t easy to navigate. Our room had connecting doors on both sides. I didn’t see that when I booked the room but definitely will make sure we don’t have them if we stay here again.
It was a little dated but it looks like they’re improving things
Stayed in April 2024
Reviewed: 8 April 2024
Love
United StatesThe bed. Hallways smelt like cigarettes'. The air conditioning didn't even work in the room so it was extremely hot we slept with the door open because of this.
bed was awful and the air conditioning didn't even work in the room so it was extremely hot we slept with the door open because of this. Wasn't impressed with the room at all. The pool was very nice and so was the lobby.
Stayed in April 2024
Reviewed: 8 April 2024
Ingram
United StatesReally needs updating
Stayed in April 2024
Reviewed: 8 April 2024
Carl
United StatesRooms need to be updated parking horrible bed was not soft tv was size of computer monitor refrigerator was so loud we just had to unplug it to sleep
The staff was great
Stayed in April 2024
Reviewed: 7 April 2024
Tom
United StatesVery cute!! Surprised with the kitchenette and loved it! Will definitely stay again!!
Stayed in April 2024
Reviewed: 5 April 2024
Lindsay
United StatesOur room didn’t have a patio, and we were told we had a sofa sleeper but when we got there, it was just a couch. So we had to go buy an air mattress for our daughter. When asking the front desk we were told they just updated furniture….. but no one told us.
The heated pool and water slide
Stayed in April 2024
Reviewed: 4 April 2024
Heather
United StatesThe coffee in the morning was taken up by 9:30 am.
The kids loved the pool. We could barely leave to go to all the attractions because of the pool.
Stayed in April 2024
Reviewed: 3 April 2024
Kitchenmaster
United StatesThe place seems to be going thru a renovation and updating. There were old couches sitting in the hall leading to our rooms.
The room was huge and very clean. And the location placed us in the middle if everything.
Stayed in March 2024
Reviewed: 3 April 2024
Christina
United StatesPoor internet connection
The location and cost of the stay. The kitchenette was nice
Stayed in April 2024
Reviewed: 1 April 2024
Penny
United StatesFind out who was knocking on the doors in the middle of the night
Everything was good all but someone knocking on the door at 2AM 3AM and 4:30 AM both mornings
Stayed in March 2024
Reviewed: 1 April 2024
Fletcher
United StatesNo breakfast
Location to all the events
Stayed in March 2024
Reviewed: 31 March 2024
Chad
United StatesLocation
Stayed in March 2024
Reviewed: 31 March 2024
Valerie
United StatesIt has a good location
The grand kids loved the pool and water slide
Stayed in March 2024
Reviewed: 30 March 2024
Jenniferlynn
United StatesThere was no hot water.. We could not take showers after swimming in the pool for 4 hours. But we are locale and it was only a 1 night stay so we just waiting to take showers till we got home.
Everything met my expectations it was wonderful and the kids absolutely loved the swimming pool!
Stayed in March 2024
Reviewed: 29 March 2024
Crystal
United StatesWarm pool 😃
Stayed in March 2024
Reviewed: 28 March 2024
Stephanie
United StatesHad Do Not Disturb sign on door. I was in the shower. My husband still in bed. Housekeeping kept knocking on door til my husband finally got up and opened door. They said “housekeeping “. He pointed at the sign. They just said “oh”
Didn’t eat breakfast. Location okay
Stayed in March 2024
Reviewed: 26 March 2024
Harry
United StatesNo breakfast available
Stayed in March 2024
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