The breakfast variety could have been better. Moreover, the staff didn't accommodate our request for late checkout but as mentioned before, were kind to accommodate several others.

The room was very quiet, and the size was great. the location is also nice, and close to the center. the staff was quite helpful with most of our requests.

Stayed in April 2024

When I checked in for the first night, the manager checked us in and told me I needed to pay for the stay. I informed him that I had already paid via Booking.com. He then switched saying they needed a card on file for incidentals, which I understood, but I used a different card than what the room was booked with. He told me my card was declined... so I used the card I originally booked with, and the payment went through. I looked at my statement the next day and saw that it was more than the $100 incidental charge - it was the charge for the full stay. I went back to the front desk and talked to someone else that said they would refund me the amount. I checked my bank statement a few days later and the full charge had been processed. Called Marriott support to assist in this situation and Marie, who helped me, reached out to the hotel to correct this situation. Marie was a delight to work with, but she let me know that the hotel should be refunding me that amount; but also received some push back since the "manager wouldn't make mistakes" in charging me. Hopefully, the hotel will refund me (not seen it come through yet) and all will be resolved. The beginning of my stay was a bit soured by this first interaction as it wasn't as welcoming as I was hoping.

The room was spacious and clean. I've stayed here before and have always enjoyed the stay! The included breakfast in the morning was also a nice touch.

Stayed in April 2024

Everything was great.

Stayed in April 2024

Rooms need microwaves.

Na

Stayed in December 2023

Breakfast was great. Easy in and out

Stayed in December 2023

Swimming pool too small

Breakfast, and room size

Stayed in July 2023

Location and rooms

Bedroom was nice and clean

Stayed in June 2023

The pool was closed the entire weekend due to maintenance. There was no warning ahead of time.

Breakfast was adequate with several options, including hot selections. The staff was good at keeping food refilled when needed.

Stayed in March 2023

The breakfast was very different from most hotels. They had an oatmeal bar where you could pick from multiple toppings, omelets full of vegetables, breakfast sandwiches, and much more! The pool looked beautiful, unfortunately it was not open during our stay. Everything was very clean and the staff was super friendly! The beds were also super comfy.

Stayed in March 2023

price

staff response to my request

Stayed in February 2023

We were there 4 days, housekeeping never “refreshed” our room. This is my only complaint.

Location…and the rooms were nice. Breakfast was pretty good also. Quiet hotel.

Stayed in January 2023

The bed had a large dip in the middle and the bottom sheet was torn.

It was extremely clean.

Stayed in December 2022

a lot of traffic!

close to planned activities.

Stayed in December 2022

need glasses in the room and not just disposable coffee cups.

Stayed in December 2022

Bathrooms were odd. Separate, small toliet room from the shower room. Toilet ran. Poor water pressure from the sinks couldn't rinse my razor. Beds were OK. Polarizing FOX News on the lobby TV.

Excellent staff, good breakfast options. Great location, good site. Lively hotel, good for families & groups. The staff alone is worth .5-1 star-- from front desk to kitchen crew.

Stayed in July 2022

The pool is very small but clean and we were lucky no one was in at that time. A waffle maker would be a nice addition to breakfast.

The hotel was nice and clean. The room was upgraded and the beds were very comfortable. Breakfast was good (no waffles though so my kids weren't super thrilled). Parking easy and nice.

Stayed in July 2022

clean

Stayed in April 2022

At a certain point the pipes from the other room became loud

The area was excellent,the staff was very friendly

Stayed in February 2022

Poor selections.

Coffee / juice

Stayed in December 2021

Bed was soft and sagged in the middle and shower leaked through the door onto bathroom floor

Stayed in November 2021

Although we understand it was due to COVID the muffins and bread were really cold for breakfast

The room we we stayed in(king with a pull out sofa) was bigger than the other Spring-hills & Suites we have stayed in

Stayed in November 2021

I would have preferred a hot breakfast. I understand why that's not possible at this time. I did not eat the breakfast at the hotel.

The room was spacious and had all that I needed. I would definitely book here again!

Stayed in October 2021

I paid online and they made me pay again in person and i havent gotten it back. So i paid for two nights basically and only stayed one. Im LIVID

Stayed in December 2023

N/a

Breakfast was nice and plenty of variety

Stayed in August 2023