9703 Collins Avenue, Bal Harbour, Miami Beach, FL 33154-2206, United States
#60 of 203 hotels in Miami Beach
Guests' ChoiceBased on 68 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.1
Facilities
8.2
Staff
8.1
Value for money
7.0
Free WiFi
9.0
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Showing 1 – 25
Reviewed: 12 November 2023
Franz
GermanyNothing to complain!!
Great variety at breakfast.Competent, efficient and friendly staff. Especially at reception.
Stayed in November 2023
Reviewed: 4 July 2023
Michael
United StatesThe safe in the room had to be replaced, but the staff was great about it
Excellent staff and food and facility.
Stayed in June 2023
Reviewed: 27 July 2022
Sue
CanadaThe room itself had deficiencies 1) outdoor patio door did not lock 2) shower handle was very difficult to turn 3) carpet was not vacuumed daily 4) aluminum cover around sink plumbing fell off 5) had to request room service to leave soap, wash cloths, etc each & every time 6) had to wait for our vehicle sometimes up to 1/2 hour
I had room service only because I was ill. The prices for room service are beyond ridiculous
Stayed in June 2022
Reviewed: 17 May 2022
Vladislav
United StatesAtlantikos restaurant was a big disappointment, not a good match for the type of property as St.Regis.
staff, room, location
Stayed in May 2022
Reviewed: 18 January 2022
Cora
Argentinabad conditions of chair at the beach
is easy going
Stayed in January 2022
Reviewed: 8 January 2022
Hamad
United Arab EmiratesI asked for a late check out becuase I have a cruise late at 4 pm and they didnt help me on this and also about the concierge they wasnt profitional
Stayed in January 2022
Reviewed: 1 November 2021
Jack
United StatesHaving to pay extra for a couple hours after 11:00AM
Stayed in October 2021
Reviewed: 7 October 2021
Hugh
United StatesHigh price is expected- but little things make the difference between one time and repeat. For example- mixed drinks by the pool are very weak, and require a double shot which they then charge for. That’s tacky and not lux.
Beautiful hotel, great food, great location.
Stayed in October 2021
Reviewed: 6 August 2021
Rabih
United StatesTV media system did not work well. Wasn’t able to connect my phone to the sound which was a bit of a bummer. Cooling system wasn’t ideal so I ended up sweating in bed. These were the only negatives.
Staff extremely professional. It’s all about the service for me. Rooms are clean.
Stayed in August 2021
Reviewed: 3 November 2023
Abdullah
Saudi Arabiait was a great experience. i like the place and its so clean and amazing view. however the room was not ready when we went there but Ms. Noor keep the waiting time comfortable. she show us the facility’s and introduce the city. big thanks for her
Stayed in October 2023
Reviewed: 27 October 2023
Gonzalez
United StatesAmazing hotel worth every penny staff and service out of this world
Stayed in September 2023
Reviewed: 23 July 2023
Aziz
TurkeyIt is a rezidans not really a hotel all priorities beeing given to the rezidans owners, the room views has got nothing to so with the pictures beeing used on the advertisement unless you go for a suite that will cost you more than double price, some rooms were under construction and with the rezidans rooms you get only few options. They throw you in a room at nowhere that 80% of the view are buildings.
Location
Stayed in July 2023
Reviewed: 10 July 2023
Jean
HaitiNothing
This is a go to with my wife. We were upgraded to an amazing suite and had an incredible time. Even had the kids come for a day
Stayed in June 2023
Reviewed: 11 June 2023
Robyn
United StatesThe Rooms need updating ….
needs up dating , to stay at the top!!!
Stayed in April 2023
Reviewed: 16 May 2023
Robert
United Statesleaving
everything was phenomenal
Stayed in May 2023
Reviewed: 27 March 2023
Beata
United StatesI am very dissapointed .The manager was terrible ,the stuff is unpleasant . I had trouble with my credit card but my stay was fully paid .We are talking about $23,000 paid . I lost my credit card and ask the bank for replacement .Meanwhile I was asking hotel to give me few days .They treated me like I am criminal .Very unpleasant .My room couches are ripped and the furniture does not look like 5 star hotel . Very sad ...I am traveling all over the work and stayed in St Regis many times . The ocean and beach was dirty ......time to pick up guys
nothing
Stayed in March 2023
Reviewed: 11 September 2022
Smith
United StatesThe only available parking was valet and the hotel charges about $58/night to park, and this is on top of the charges for staying at the hotel. It should be included.
The hotel was exceptional. And the location with the view was magnificent.
Stayed in September 2022
Reviewed: 4 September 2022
Sergey
United Statesgood service
good place , family atmosphere , good location
Stayed in August 2022
Reviewed: 25 August 2022
Madhawi
Saudi Arabiaspacious and clean
Stayed in August 2022
Reviewed: 17 August 2022
Igor
RussiaEverything
Fruits terrible
Stayed in August 2022
Reviewed: 8 August 2022
Christopher
United StatesN/A
The breakfast and the whole staff was amazing
Stayed in August 2022
Reviewed: 24 July 2022
Lynette
United StatesEverything is exceptional! Second time here Love it!
Stayed in May 2022
Reviewed: 18 June 2022
Claudio
BrazilThe check in experience!
Stayed in May 2022
Reviewed: 3 June 2022
Aliza
AustraliaThe two staff we dealt were just plain rude at reception, on the two counts we needed something during our short stay. We felt they could not have cared less about us and our requests. Similar comment with some of the boy bells and other across the hotel. Staff contribute to a hotel experience: that was very disappointing considering the price.
Beautiful hotel grounds and very interesting features inside the hotel.
Stayed in June 2022
Showing 1 – 25
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