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  5. Reviews of Staybridge Suites Chattanooga-Hamilton Place, an IHG Hotel

Reviews of Staybridge Suites Chattanooga-Hamilton Place, an IHG Hotel 3 stars

7015 Shallowford Road, Chattanooga, TN 37421, United States

#15 of 85 hotels in Chattanooga

Guests' Choice

Review score

Based on 754 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 29 April 2024

    10
    Pretty good.
    • Leisure trip
    • Family with young children
    • One-Bedroom Double Suite - Non-Smoking
    • Stayed 2 nights

    We found a random blade by the bed on the floor. One of my kids could have cut themselves if I didn't notice it first. Also, the TV in the living room didn't work but we were told that someone could come look at it the next day but that was our checkout date.

    Breakfast was GREAT! A lot of options for a "complimentary breakfast".

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I stayed at the hotel for 4 days and the breakfast got very late for 2 days half of my accommodation, one go those days I couldn’t wait because I had appointment.

    Everything was good except for the delays for the breakfast.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    10
    Great stay for a quick weekend with many restaurants and a mall nearby. Would stay here again!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Couch was too soft to lounge on but the pull out was a perfect size for my 4 year old. Pool was open two days then closed for maintenance. Heavy chlorine in pool room that burned my eyes to just be in there.

    Breakfast was great with lots of options.

    Stayed in March 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast needed to be changed more often.

    Comfortable rooms. Friendly staff

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The neighborhood it was in.

    Friendly staff.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The sitting area was a little tight for this room that accommodates eight people. There were six of us and not enough seating. The couch was broken down, maybe it should be replaced.

    The breakfast was good on Monday but the weekend breakfast needs to be improved. The staff were excellent, Friendly.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Double Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Too much chlorine was in the pool the day it opened back up after the repairs. The children got a little sick from it.

    The free breakfast and social hours.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Enjoyed it very much!
    • Leisure trip
    • Couple
    • Queen Studio Suite - Mobility Acces Roll in Shower/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean. Very comfortable. Spacious room.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    10
    Great hotel
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The toliet is too close to the door.

    The breakfast was so good. The staff was super nice and the complimentary cookies never lasted. Lol. Nice and clean and had no issues. Great location. They even have all dove products. Don't even have to bring soap, shampoo, lotion, or conditioner. They got the good stuff. Lol

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Very clean and the staff was extremely friendly.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Overall it was a very good hotel and we WILL stay there again!!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was some loud people on our floor and they would come in late at night and just be talking very loud while we were trying to get our daughter to sleep. The restaurant outside our room window has the brightest light ever and I shined right in our room. The hotel must be near a fire station because it was every night and sometimes during the day we would see and hear fire trucks.

    The breakfast was great and they had different things every morning. The little kitchen in the room was very handy! The shower and toilet were separate from the bathroom sink which was very nice! The pool was great every time we would go it would only be us in the pool which was good for my daughter.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pool was good and warm. The only regret it was opened the last day of our stay

    Good breakfast, very comfortable suits.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    Highly recommend this hotel.
    • Leisure trip
    • Family with young children
    • One-Bedroom Double Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No complaints at all. We were very happy here. Felt like a home away from home.

    Everything was great. The staff was amazing. Even the maintenance guy Walter was great. We added another unplanned night to our stay and they were very accommodating and helpful. The pool was closed but they discounted the bill and made courtesy calls and emailed guests to let them know.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The location.

    The staff where very friendly and helpful

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Fantastic hotel
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too many crazy kids with no parents in the pool

    Staff, room was huge.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The parking lot is a little small.

    The staff was very helpful and welcoming. The hotel was very clean and organized.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Always comfortable and quiet and
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I love the comfort and the quietness of this hotel

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    A positive stay
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pillows smelled like a fart. And the bed was well used, so when I lay with my partner, we sink into the middle, which is common for hotel beds.

    The staff was very friendly and helpful. The shower facilities were great, towels comfortable and LOTS of room. Lots of useful things in the room like a full fridge, microwave, cabinet space and coffee machine. Among other small and helpful amenities.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Ok
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The tub leaked. Needed more green space for dog.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    perfect family stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Double Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    free laundry was a wonderful surprise. excellent breakfast. comfortable, well-stocked rooms

    Stayed in February 2024

  • Reviewed: 14 March 2024

    10
    Great folks
    • Business trip
    • Solo traveller
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was exceptional. I liked everything

    I was there for a collectors show. I accidentally booked at the other Staybridge in Chattanooga. The staff at both motels were very accommodating in changing my reservation to the downtown Staybridge. Thanks for a great experience.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    10
    We really enjoyed our stay at Staybridge!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great !

    My favorite part of the property was the hot breakfast bar ! Having a hot meal to enjoy with the kids before we started our busy days touring , walking , and hiking all day was absolutely key ! Getting to sit down and have a real breakfast together instead of the typical complimentary breakfast of granola bars and junk like honey buns was amazing! I will definitely be using Staybridge for future trips just for this reason alone ! The indoor pool is the other main reason we chose this property and it didn’t disappoint either ! The first couple days were gloomy and rainy and the pool was great for that reason alone !

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Had a great stay
    • Leisure trip
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The only thing was the chlorine in pool was so strong we couldn’t swim😢

    Comfortable bed. Good Breakfast. Quite place for the most part

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    The best for a great price!
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No dislikes. Very happy with our stay.

    The best hotel I’ve ever stayed at. The bed was amazing! So comfortable. The whole room was so clean as well. I loved that it had good quality dove products in the bathroom which are my favorite. Nice kitchen. Very quiet the whole time we was there. Didn’t have a chance to try out the breakfast but it looked like it had a lot of good options. The staff was very nice. Quick check in and check out. We will be back very soon with our children. Very happy with our stay!

    Stayed in March 2024

Showing 1 – 25

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