The pass code was not working when we arrived. We tried to reach the host and after 30 minutes he picked up our phone call.

It was okay to stay.

Stayed in January 2024

I invited the hotel manager at Check-in and Check-out for a joint inspection but he failed to turn up. There should be joint inspections by the manager and renter at check-in and check-out to ensure any damages are noted from the onset, as the hotel manager took a deposit for damages. It is highly incredible and beggars belief that in this case, the manager is cynically carrying out inspections unilaterally only after Check-out, behind the back of the renter; how can he know whether the damages were subsisting prior to Check-in? At best he may blackmail the renter as being responsible for any damage(s) just to justify withholding the deposit. That is fraudulent. The manager should refund the deposit 6 days after Check-out as stated in the rules and regulations for renting the flat, or else, say why. Withholding the deposit amount in full or part is a rip-off, which is totally dishonest, and leaves nothing to be desired. Honesty is the best policy.

Not applicable

Stayed in November 2023

Location was interesting. Some quality pre war buildings. Lots of car repair shops and mechanics in the area. Got to practice Caribbean Spanish, leeward island English and even some French and Bengali. Locals, though appearing somewhat rough, were communicative and engaging. Good Dominican restaurant in front of the subway station, opposite of the Ortiz Funeral Home. The Indian fruit vendor and a gregarious Moroccan food vendor on the same corner by the station gave some stability to the area. House is 2 blocks from the station on a tree lined street. Has a home like, solid early 20th century feel to it. Ok for a one or two night stay.

Stayed in November 2023

It was outdated but expected with the price.

It was fine for my daughter and I to stay in.

Stayed in October 2023

I didn't like having 5 different door access codes. I didn't like that the pics of the rooms on Google were not an accurate representation of the rooms. I didn't like that we were only given one roll of toilet paper (not even a full roll) with no spare and no housekeeping options.

It felt safe for being in a sketchy area. A good amount of restaurants within walking distance.

Stayed in October 2023

poor communication from host

Location close to green line, clean room and bathroom

Stayed in September 2023

It’s small and convenient. Pretty decent and cozy

Stayed in July 2023

The location is not ideal. It's a rough area. Getting into the unit is time-consuming and quite frankly way too excessive. I had to enter 4 different combination codes to get into my room, and there were weird steps like turning one door handle left and then the next door turning the handle right. It's ridiculous. Wifi wasn't that strong. The room seemed like it wasn't cleaned. Dust was everywhere, sheets didn't smell or feel fresh. Nothing to eat nearby. Everything written so far, I could look past, but the customer service of the host was much worse. Communication with the host was atrocious. It didn't feel like I was a valued PAYING customer. I had to reach out to get basic information and was met with terse responses that felt very hostile. When I asked for the address and how to pick up the keys, I was sent a YouTube video about some missing girl (it was weird) and when I asked about it, the response was "IT MEANS NO SMOKING ON THE PREMISES." A simple "Please do not smoke in the room or near the premises" would have sufficed. There are so many rules with the threat of losing your $100 deposit and messages received from the host are in ALL CAPS. Also, checkout is at 10 a.m. or some unreasonable time. Overall I wish I had paid more money to stay somewhere nicer, but even if the place wasn't that nice, the customer service was much worse. It felt like I was an inmate trying to appease an angry warden.

The overall price was decent, but only because I used to live in NYC and know the city well enough to stay in that location for the weekend. I would not suggest staying here to save money if you are a tourist.

Stayed in June 2023

definitely a challenge to gain admittance.

Extremely convenient location in relation to the subway station.

Stayed in May 2023

Stains on sheets n hair. Bathroom was too small

Comfortable n peaceful

Stayed in May 2023

What I didn't like was the WI Fi was awful & our program wouldn't stay on. Also u should have a Table lamp in the room. That only ceiling lite was awful.

What I liked about the room was It was clean. Comfortable.

Stayed in March 2023

The miscommunication with the property owner. There were a lot of mistakes made. We were given the wrong room to begin with and there was a lot of confusion with pricing and what pictures coincided with what room.

I liked the convenience of the location. The 2nd room we were moved to was much better than the first. I'm giving a high rating because issues were resolved and we still had an amazing time.

Stayed in November 2022

The neighbourhood at night doesn‘t really make you feel safe. The host isn‘t really helpful and I had to text him for two weeks until I got my deposit back. The room is not super clean and the bathroom is super small. It‘s really noisy after 6am in the morning because of the airplanes.

I liked that I found the place when I really needed one. The room is safe and the bed good.

Stayed in October 2022

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Stayed in October 2022

nothing that would turn me off

were in NY for a football game & wanted somewhere to lay our heads, a hot shower & close to transportation ands thats what we got extra securuty of codes put previous guests off but we found it reasuring. Others mentioned no heat at night we found the opposite. The location of subway entrance 50mtrs ideal even if downtown station was closed for improvements. Neighbourhood looked iffy at 1st but we had no issues. dealing with Richard was easy once you are cluded into what your end of the deal was regards providing all your neccessary details . He was professional. It is very important to do the paperwork in advance of arriving.

Stayed in October 2022

it was a struggle to get the doorcodes. and the All caps messages were not needed in my opinion. could have been a friendlier tone. and location is not great, but that was already known.

once its settled, you know how the codes work etc. then it's pretty convenient. the place is also bigger than I thought.

Stayed in October 2022

The bathroom shower curtains needs to be changed ASAP. Water pressure in shower was inadequate, maybe changing shower head would help with this. The room was hot, it would be better to have the AC in the bedroom. TV had no internet connection, therefore no form of entertainment. Bed pillows were a bit flat.

Bed size, adequate lighting, security.

Stayed in October 2022

the property manager was rude when giving the information, I made a deposit of $100 and hace been 2 weeks since and they haven’t return it.

it was great space

Stayed in September 2022

The interaction with whomever manages this location.

Stayed in September 2022

Sound and feeling of bed. No space

Near metro

Stayed in September 2022

I was angry at the host all day. I could not confirm anything about the stay until I was on my way to the property's location, the exact address of which I did not even know when I got in the cab. Long story/short, I understand what the host was trying to do and had I understood earlier, I would not have been so stressed. Richard, the host, turned out to be human in the end.

The room was clean and the fridge and microwave were nice amenities.

Stayed in July 2022

The dark I didn't have to see this room in daylight.

I was totally frustrated with entire deal, if I had to do it again I WOULD NOT. Customer service SUCKED from start to finish, never got to meet my host but HAD to call him several times. HJis only concerns were Money Money MONEY!. no new/clean towels, they were USED and WORN OUT (THIN) he had an expense if we soiled or ripped these rags. HE had an ENTIRE list of extra expenses, the blinds were broken, discolored , and just plain old. I'd better stop know before I become belligerent and foul. I will NEVER book another hole in the ground from this man, PS I would like my $100 back I left the place better than I found IT!

Stayed in May 2022

The bed was not made up, the shower curtain was sideways, there was a soap in the shower yet, the freezer was a little dirty but in the end I just needed a bed for my kids to sleep. I had my blanket in the car and other supplies so we was okay just for the night.

I just needed somewhere fast to lay my kids head and this was reditaly available. It's really quiet so no noisy party from neighbors. Owner is very professional.

Stayed in July 2022

everything i didnt like abt it

it was available

Stayed in July 2022

Cleanleness of the studio was not very ok. Sofa is not suitable for sleeping if you are planning to do this.. furniture and kitchenette are so basic, i had to call the host upon arrival to correct the access key to the building. I had to call booking.com to request the refund of my security deposit.

Place is Not noisy, you Can sleep well. Location is very near to underground station, and there are some little shops open almost 24/7

Stayed in May 2022