842 Sword Beach Lane , Bedford, VA 24523, United States
#1 of 2 hotels in Bedford
Guests' ChoiceBased on 174 hotel reviews
6.5Cleanliness
6.9
Comfort
6.9
Location
7.9
Facilities
6.8
Staff
7.9
Value for money
7.3
Free WiFi
9.4
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End of dialog contentReviewed: 22 April 2024
Mahogany
United StatesCarpet clean
Did not eat
Stayed in April 2024
Reviewed: 19 April 2024
William
United StatesProperty is showing it’s age
Location to where we were going
Stayed in March 2024
Reviewed: 16 April 2024
Harriett
United StatesThe sheets on the bed had stains on them.
Breakfast was good.
Stayed in April 2024
Reviewed: 20 February 2024
Sharon
United StatesBreakfast bar needs a lower carb option for diabetics such as fruit bars or plain oatmeal
Clean comfortable temperature great tv great easy access to Smith Mt Lake
Stayed in February 2024
Reviewed: 17 December 2023
H
United StatesThere was NO safety grab bar in the bath tub for someone with mobility restrictions. And the same for the entrance door, it WAS NOT handicap accessible. Very inconvenient for someone using a cane AND carrying luggage.
My room was on the first floor, which was appreciated due to my mobility restrictions.
Stayed in December 2023
Reviewed: 19 November 2023
Sheilah
United StatesCould use upgrading.
LOVED the staff!
Stayed in October 2023
Reviewed: 19 October 2023
Sally
United StatesOutdated furniture, bed very uncomfortable, odd but not bad smell in the room. No elevator!! Lugged the suitcase the stairs. The shower screeched at times.
Location was great. Breakfast was simple but good. Staff were excellent. Hot shower felt good, ac worked well!
Stayed in October 2023
Reviewed: 8 September 2023
Kerry
United StatesN/A
Sadly, could not stay for breakfast, but looked good and area was clean.
Stayed in September 2023
Reviewed: 4 September 2023
Deborah
United StatesMaybe consider adding fruit options at breakfast. Bananas or apples
I liked the variety of options. Only one thing, the coffee could be stronger 🙂
Stayed in September 2023
Reviewed: 1 September 2023
Duffany
United StatesWE HAD COBWEBS IN EVERY CORNER OF THE ROOM AND MOLD ON THE CEILING IN THE BATHROOM. ALSO THE ENTIRE BOTTOM FLOOR SMELT LIKE AN ASHTRAY. A BIT OVERWHELMING.
COFFEE WAS GOOD, SMALL SELECTION TO CHOOSE FROM
Stayed in August 2023
Reviewed: 17 July 2023
Sterling
United StatesDown stairs entryway and hallway had very strong smell of cigarette smoke
Convenient to area
Stayed in July 2023
Reviewed: 13 July 2023
May
United StatesThe carpet is not clean enough and the walls are dirty. Found a dead bug on the carpet. The lamp on the desk switch was broken and informed the front desk but the issue didn't solve.
Breakfast is okay. The front desk gave my husband free toothpaste and a toothbrush cuz he forgot to bring it. 😊 Like the microwave in the room.
Stayed in July 2023
Reviewed: 8 July 2023
Everette
United StatesBreakfast wasn't what I'd hoped it would be as there wasn't much to choose from. Aside from the orange juice and coffee we went out for breakfast. The pillows and mattress were not that comfortable and the sheet would not stay on the mattress.
The location was good, just far enough away from traffic and city sounds. Ther room was comfortable, although the bathroom could use an exhaust fan. Nice hot water and excellent maid service.
Stayed in July 2023
Reviewed: 22 June 2023
Rhonda
United Statesn/a
peaceful
Stayed in June 2023
Reviewed: 28 May 2023
Rebecca
United KingdomWas told we had a Mountain View at the back but completely blocked by trees
Breakfast, location near a Walmart and eating options , off the main road for our roadtrip, seemed quiet safe area.
Stayed in May 2023
Reviewed: 16 May 2023
Tammy
United StatesLocation can be seen on hill from road, but is not marked well how to get up to it. Broken refrigerator. Had reservation for one night, but clerk charged me for two nights. Issue resolved at checkout. Non-verbals of checkout clerk clearly showed we were inconveniencing her.
Clean room & lobby. Room contained all desired amenities. There were single-dose pain-relieving tablets behind desk for guests.
Stayed in April 2023
Reviewed: 4 May 2023
Carolee
United StatesBlanket felt dirty and had a burn hole in it. We had a no smoking room. No screen on the window. It was a beautiful titular day for fresh air. The day help smoked and the smell followed them in.
Went out for a good breakfast. Placement of the hotel was good.
Stayed in April 2023
Reviewed: 7 April 2023
Warren
United StatesBroken knob on shower control. Fell off several times. Whoever cleaned must have noticed it and failed to report it. No elevator Check in counter hasn't been updated in years, worn-out.
Near Bedford. Not a lot of choices
Stayed in April 2023
Reviewed: 13 March 2023
Michael
United Statescould use a deep cleaning
Quiet, private, relaxed, respectful
Stayed in January 2023
Reviewed: 12 March 2023
Sarah
United StatesSplatters of unknown substance on the wall behind the door and In the bathroom
Staff was accommodating as we were traveling with our dog
Stayed in March 2023
Reviewed: 27 February 2023
Joe
United StatesThe room was not cleaned when we checked in. There were dirty towel’s hanging on the back of the bathroom door. The room was not cleaned daily and no coffee or cups where left. It was a very limited breakfast bar and when items were gone you have to ask someone to put more out.
The location.
Stayed in February 2023
Reviewed: 27 February 2023
Betty
United StatesThe room #103 was never vacuumed in the 4 days we were there. The sheets were never changed. The bed was sloppily made daily. The bathroom was not cleaned daily. There was no sink stopper. There was an ant crawling up the wall in the bathroom. The freezer was so thick with ice you could not use it. The night clerk (Carol) was not friendly. She was very grumpy and a little rude. The hallway reaked of smoke. The entire facility needs to be updated, such as the TV, USB outlets, new lamp, paint ceiling (our ceiling was half painted!). The breakfast had too many carb filled foods. Would have loved some fresh fruit, yogurt, eggs, etc. the coffee was very good.
One friendly check-in clerk. She let us borrow 3 umbrellas on Saturday because it was raining when we left the hotel for a nearby wedding. Loved the ice machine.
Stayed in February 2023
Reviewed: 9 February 2023
Nam
United Stateskitchen area
convenient location
Stayed in January 2023
Reviewed: 8 November 2022
Sweigart
United StatesRoom was not very clean. Dead bugs everywhere and jacuzzi tub filthy,
Location and staff
Stayed in November 2022
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