3160 North River Road, River Grove, IL 60171, United States
#1 of 1 hotels in River Grove
Guests' ChoiceBased on 240 hotel reviews
5.8Cleanliness
6.2
Comfort
6.5
Location
6.7
Facilities
6.2
Staff
6.9
Value for money
6.4
Free WiFi
6.1
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End of dialog contentReviewed: 6 December 2023
Beatrice
United StatesThe only issue I didn’t like is the room I was staying in the door was a little small and had to much air flow coming thru from outside. But overall the cleanliness and size of the room was perfect!
The location was perfect. Not to far from stores or the even I was attending.
Stayed in December 2023
Reviewed: 26 September 2023
Viola
United StatesThey should do check out later then 11 lots of people check in late is to pricey.. should have late check out for same price
Smoking room
Stayed in August 2023
Reviewed: 23 September 2023
Alyssa
United StatesEvery linen had some sort of stain on it. Black spots on the towels and sheets, and red stain on one of the pillowcases. Tons of cobwebs on ceilings. Toilet was loose, made me nervous. Room had a smell like the previous stay had smoked in it.
Mattress was comfortable, A/C worked great, floor was clean.
Stayed in September 2023
Reviewed: 26 July 2023
Robert
IrelandNothing that stands out, you get what you pay for. All in all, cheap and cheerful.
Breakfast was very good for a modest place. Beds were comfy. Our Stay was quiet.
Stayed in June 2023
Reviewed: 8 July 2023
Cox
United StatesThe first room had a bad musty odor, we had to be moved to a different room. The second room was way better. There was no foul odor, but it was not cleaned well. The mirrors must have been cleaned with a dirty rag. Only half of the mirrors here wiped down, but there were bad dirty streaks where they were wiped. The floor outside the bathroom was covered with something sticky, we had to use some of our guest towels to wipe up the floor. The bathroom was missing the hair dryer too. I would have to say that the cleaning staff may need better training, but there should be inspections after a room has been declared clean and ready for the next guest(s).
The front desk staff was very courteous and helpful. The same can be said for the breakfast bar attendant.
Stayed in June 2023
Reviewed: 4 July 2023
Loer
United StatesNeeded someplace to stay as flight was cancelled. Was hard to get to as its on the opposite side of the airport. Place was clean.
Stayed in June 2023
Reviewed: 19 December 2022
Ruy
BrazilGuests in other rooms were too noisy late night.
it provides what it offers.
Stayed in December 2022
Reviewed: 6 September 2022
Saion
GermanyNo drinking water availability, and shower was okay, but could be better
Comfortable beds and apt room service
Stayed in September 2022
Reviewed: 5 September 2022
Yancie
United StatesOne small pillow. No pressure in the shower. Sink drain was slow. Iron was broke. Need coffee in the room. Better breakfast options.
The cost to stay. Location
Stayed in September 2022
Reviewed: 27 July 2022
Gregory
United StatesThere isn't an continental breakfast. Don't advertise as to having one. Very cheap muffin offering and the coffee could be much better. Bathroom tub was very slick. Could use some rubber stripping of some sort. Carpet was a little sticky and the room was somewhat musty.
The room was comfortable, property was quiet. The king sized bed was relaxing.
Stayed in July 2022
Reviewed: 5 July 2022
Audrey
United StatesCleanliness about what you’d expect for budget. Construction was underway which wasn’t stated anywhere and they start jackhammering at 9am. Breakfast was coffee and prepackaged mini muffins.
Located close to area we needed and low cost. Beds were pretty comfy
Stayed in July 2022
Reviewed: 7 June 2022
Daniel
Costa RicaAs I had mentioned before.
There was a terrible smell into the room. It looked like someone had smoked inside. Terrible breathing experience. Also, the ad said continental breakfast was included, but, was really unsatisfactory to see the coffee with a little packet of bread instead.
Stayed in June 2022
Reviewed: 4 June 2022
Martin
Czech Republiclocated on busy intersection, some things like shower did not work right, breakfast was only about coffee and packed little muffins for three days in a row. not even tea
price was ressonable
Stayed in May 2022
Reviewed: 25 October 2021
Ashley
United StatesNo breakfast, the staff was rude, and room was not very clean
They were somewhat friendly and we not on our butts right at 11 when it was checkout like most places.
Stayed in September 2021
Reviewed: 19 September 2021
Nicholas
United StatesMy room smelled. The carpeted floor was very dirty. It felt gross to walk on. I knew to hand the staff my DL and credit card but they never really never spoke to me
The Mattress was soft
Stayed in September 2021
Reviewed: 24 August 2021
Cynthia
Puerto RicoTHE CLEANLINESS. TOWEL WITH MANY SPOTS.
LOCATION
Stayed in August 2021
Reviewed: 7 August 2021
Jonnalyn
United StatesDirty.No breakfast i chose this because breakfast included online.They should have updated that.
Online it shows breakfast included but when we came here no breakfast.
Stayed in August 2021
Reviewed: 21 July 2021
Myra
United StatesNo complaints. We had a nice stay.
Just what we we’re looking for. A hotel that was Close to the airport and Affordable. Quite,comfortable beds,clean and free breakfast! We have no complaints about this place.
Stayed in July 2021
Reviewed: 6 June 2021
Anil
United Statesif they keep clean in front of the room that would be better to look.
Room was spacious, bed was clean, every day they are cleaning the room. Due to COVID there is no breakfast available but they are proving coffee.
Stayed in June 2021
Reviewed: 1 April 2024
Amritpal
United StatesNothing
It’s good
Stayed in March 2024
Reviewed: 15 March 2024
Daniel
Canada- The room was smelling mold. - Furniture had holes on it and weird dark stains. - Bed sheets and pillow covers had blood stains, the blanket had holes on it. - The carpet floor had several burn areas (possibly cigarette burns) btw room is supposed to be smoke free. I actually bought some bed sheets at Costco so I could sleep the night. When I spoke to staff about modifying the reservation from 3 days to a single one (they have a 1 night cancelation policy) few things happened: - Booking said they need to contact the property to shorten the stay, but the property never answered the phone or email for the past 2 days. - Staff member has very specific orders to never call or contact the manager after 6 pm. - Manager only works between 1 and 3 pm and doesn't read emails ( I wish my job was like that). Don't wait for the manager or else they will charge you another stay. - Property charge the full stay at check-in, not check-out, so any modification means reimbursement. - Property cannot modify or cancel stay because it was made via booking. - Booking.com cannot modify or cancel the stay without contacting the elusive manager. Calling Windham booking (parent company of Super 8) and escalating the issue a few times, drove me to their care team and they were the only ones able to take ownership of the issue and provide me with some hope I ever get my money back for the last 2 days after my check-out. I still don't have my money back after my check out and I am still waiting for Booking.com to be able to reach the property management and shorten my stay to a single day. Apologize for not posting any photos, as it will make my review 18+ view rating.
Wifi was actually decent
Stayed in March 2024
Reviewed: 21 January 2024
Dave
United StatesHappy with everythinggreat
Everything was great
Stayed in January 2024
Reviewed: 5 January 2024
Wolf
United StatesOn Monday 1 the room next was Extremely loud and the staff said they talked to them and the people still put the music loud to the point I had to leave because I had to get up to leave early to drive back to Wisconsin so basically I drove back with no sleep .
The room was clean and comfortable beds.
Stayed in January 2024
Reviewed: 15 December 2023
Shermeka
United StatesClean
Nice
Stayed in December 2023
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