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Reviews of Super 8 by Wyndham Grand Prairie North 2 stars

402 East Palace Parkway, Grand Prairie, TX 75050, United States

#15 of 23 hotels in Grand Prairie

Guests' Choice

Review score

Based on 451 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.0

  • Facilities

    7.1

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 76 – 100

  • Reviewed: 25 August 2023

    10
    The bed and bathroom was the best part to me.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    It was clean

    Stayed in July 2023

  • Reviewed: 20 August 2023

    10
    Everything was great.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked everything. 👍

    Stayed in August 2023

  • Reviewed: 20 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It smelled like smoke and the room was hot

    Location

    Stayed in August 2023

  • Reviewed: 10 August 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Old & in need of repairs, rooms are dark, stuffy & smell sour.

    Close to work

    Stayed in July 2023

  • Reviewed: 26 July 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Charge me twice for my room still haven't been paid back had roaches in the room beds were staying up went and bought my own blankets to sleep on because they are nasty the bed stunk

    Stayed in July 2023

  • Reviewed: 25 July 2023

    1.0
    Very poor
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did not get to check in due to the night shift worker Tammy .She called her supervisor Alex after I told her I had a service dog an she asked for documentation and i provided documentation She then proceeded to say that because my dog was over the weight limit, I could not check in. I have contacting who I needed in this discrimination matter.

    Stayed in July 2023

  • Reviewed: 30 May 2023

    1.0
    Didn't sleep well at all.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rooms and breakfast choices

    Not a good selection!!!

    Stayed in May 2023

  • Reviewed: 10 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean and spacious

    Stayed in March 2023

  • Reviewed: 8 May 2023

    1.0
    Very poor
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights

    When I arrived at the super 8 hotel i had to wait in the lobby and outside because I was told that the booking.com credit card was declining and I needed to contact them and I had to wait. After going back and forth and waiting I finally was booked in and giving a key when I entered the room i started to unpack and put away food. I noticed that the mini fridge was not working I went and told front desk the manger stated ok. I went upstairs and started Lysol everything as I do any hotel I don't sleep under hotel covers i sleep on top of the covers my daughter and I went to sleep. The following morning my daughter stated she think she was bitten by ants because of bite marks on her I went down stairs asked could they spray or have they sprayed for ants the manger stated they have and it should be no bugs. I said ok and I will keep an eye out and again reminded him of the broken fridge and my now spoiled food he said ok he will tell his maintained again. I was in the shower that night and my daughter ran in screaming stating she was bitten by a brown bug and she smashed it and moved the cover there were a lo more of them when i ran out of the shower and pulled the covers back. I was mortified and started throwing up i immediately started packing all of my belongings and took them outside once I got a1l of my belongings out I went to the front and told the night manager that there was bed bugs in the room and I was checking out and the room key was inside. The night manager did not seemed shocked at all and said ok he will check me out then he stated the manger or owner wanted to talk to me and i did let him know I'm already waiting outside in the back waiting on a uber to take me to a laundry mat. When the manger walked up on me he acted as if he had no idea of how to ask me what was the problem I told him I was leaving because of the bed bugs he stated to me there was no bed bugs and i must have brought them and started trying to produce an argument.

    Stayed in May 2023

  • Reviewed: 4 May 2023

    9.0
    Best Little secret in Grand Prairie!! Exceptional
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    My refrigerator door couldn't close all the way and the coffee machine kind of leaked. These are honestly pretty low on my complaining list. I had a great stay.

    I've stayed at this location several times but on this particular time I made a mistake and booked the wrong room and much to my surprise the hotel gave me a call to verify if I had in fact booked the wrong room. I was astounded by this, this is day of check-in and they switched my room (which didn't cost anything) and insured my stay was that much better. The cleaning lady came by every day to make sure I had coffee, soap, shampoo, fresh towels and a freshly made bed and took out the trash of course. Every single day!! Parking was not bad and it is two blocks away from interstate 30 in 5 minutes away from Luke 12 which was crucial for me. I couldn't even tell you if any of the other rooms were booked because it was so quiet! The staff may check in and out super fast and easy, I would highly recommend this hotel again.

    Stayed in May 2023

  • Reviewed: 19 April 2023

    10
    The bed and the bathroom was really clean, comfy and great and made my stay really good.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I like how the bathroom and the bed sheets was really clean and good quality.

    Stayed in April 2023

  • Reviewed: 15 April 2023

    5.0
    Could be better.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not very clean.

    Location and price

    Stayed in April 2023

  • Reviewed: 1 April 2023

    3.0
    N/A
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room wasn't clean

    Nothing

    Stayed in March 2023

  • Reviewed: 26 March 2023

    4.0
    It was okay but next time I will stay somewhere else
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was late and my room smelled. Didn't see a pool or hottube.

    Location

    Stayed in March 2023

  • Reviewed: 9 March 2023

    10
    It was great!!
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in March 2023

  • Reviewed: 6 March 2023

    10
    Great stay
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was good.

    The room was nice and clean.

    Stayed in March 2023

  • Reviewed: 3 March 2023

    10
    I love it staying out here it great and peaceful stuff and housekeeping ladies they stay on top of their jobs I love it
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    nothing negative to say

    it very quiet and peaceful and the stuff are very friendly people there I have no problem with nobody there it great place to be for Ann peace of mind

    Stayed in March 2023

  • Reviewed: 25 February 2023

    10
    my stay was excellent
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything was good

    the service

    Stayed in February 2023

  • Reviewed: 16 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning lady's vacuum outside the room while sleeping

    Treatment

    Stayed in February 2023

  • Reviewed: 16 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    No elevator

    Location

    Stayed in February 2023

  • Reviewed: 13 February 2023

    1.0
    IT WAS HORRIBLE
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    staff not friendly..we kept asking for clean towels they would give us one big towel 2 face towels ..i had a necklace and earring set stolen.it was reported but nothing done..THE HOT WATER DIDNT WORK THE ENTIRE TIME WE WERE THERE HORRIBLE….all around HORRIBLE ..our last night a couple was fighting in the hall way cops were never called we didn’t get any sleep couldn’t wait for daylight to come so we could leave

    nothing

    Stayed in February 2023

  • Reviewed: 29 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything was excellent

    We was able to check in 4 hours before check-in time

    Stayed in December 2022

  • Reviewed: 27 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hot water didn't work at night I was very mad about that but worked the next morning

    Good staff good breakfast location clean

    Stayed in November 2022

  • Reviewed: 13 December 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hallways smell like weed, the rooms smell like mold. Had to go buy Lysol to mask the smell.

    The breakfast was good.

    Stayed in December 2022

  • Reviewed: 12 December 2022

    1.0
    Hotel was not clean and our non-smoking room had a strong odor of cigarettes and marijuana.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    hotel was filthy and smelled like cigarettes and weed throughout the entire hotel.

    location

    Stayed in December 2022

Showing 76 – 100

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