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Reviews of Super 8 by Wyndham Story City 2 stars

515 Factory Outlet Drive, Story City, IA 50248, United States

#2 of 2 hotels in Story City

Guests' Choice

Review score

Based on 72 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.6

  • Location

    7.6

  • Facilities

    5.8

  • Staff

    7.4

  • Value for money

    6.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 27 May 2024

    7.0
    Good spot outside Ames
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was nonexistent and the bathroom tub was not super clean

    Good location off the highway and good parking options - bed was comfortable

    Stayed in May 2024

  • Reviewed: 9 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty sock on the floor, garbage in can, mattress was old needed replaced, carpet was a bit ick, for the area a bit spendy

    Easy check in, big room

    Stayed in October 2023

  • Reviewed: 12 September 2023

    4.0
    Disappointed
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Mold and mildew smell was so bad it followed us home on everything. No smoke detector or sprinkler system. Air conditioner didn't take any moisture out if the air things felt damp.

    Stayed in September 2023

  • Reviewed: 17 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms seemed a bit musty. Bathtub was badly cracked and had marks from previous use. Bottom of shower curtain was discolored after much use. I wasn't sure I could trust the bedding, so I removed the top cover (it smelled bad) then checked for bed bugs, and it looked clean. The blanket was a bit used but the sheets were clean.

    Friendly and helpful staff. It was very quiet, so had a good sleep.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    It would have been nice to know about the additional pet charges ahead of time for budgeting purposes. It was a little loud late into the night on Friday, screaming kids running around.

    A/C worked great! The room was clean enough, decent water pressure and enough hot water for a shower. Pet friendly. Over all it was a decent enough stay for the price.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    5.0
    Bed was comfortable but room was dirty.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tub was dirty. Sheets stained. Floor needed vacuuming.

    Bed was comfortable

    Stayed in August 2023

  • Reviewed: 13 November 2022

    7.0
    cheap, convenient
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Air is stale and musty and never airs out. I turned on the bath fan, cranked the heat, and cracked the window. This helped some. The room apparently sits closed most of the time and it smells like it.

    ?

    Stayed in November 2022

  • Reviewed: 18 September 2022

    4.0
    Slept well. Will not return tho
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lobby smelled damp and moldy.

    Room was clean

    Stayed in September 2022

  • Reviewed: 15 August 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    getting a bit dated.

    Price and close to I-35

    Stayed in August 2022

  • Reviewed: 13 August 2022

    7.0
    I would gladly stay here again.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Fridge did not work. Also the Bathrooms could use some tlc.

    Bed was comfy, Layout of the room was decent. Lighting was a bit on the weak side but soothing.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    5.0
    Passable
    • Family with young children
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smelled damp. Room 116 doesn’t have a secondary lock.

    Good location.

    Stayed in June 2022

  • Reviewed: 3 April 2022

    4.0
    I needed a place to sleep and it was sufficient for that.
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I booked the room online; continental breakfast was advertised. When I checked in and asked what time breakfast started I was then informed they currently weren’t doing breakfast. This was really disappointing as that is a huge factor for me in choosing a hotel to stay at. The shower drain was very slow and there was hair in the tub.

    Stayed in April 2022

  • Reviewed: 30 September 2021

    5.0
    We stayed there 5 years ago and we’re much happier than this time.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was extremely dark. Husband is visually impaired and that caused him problems. Parking lot was broken concrete which also caused him problems.

    The room was clean.

    Stayed in September 2021

  • Reviewed: 20 May 2024

    1.0
    Unfortunate
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room not cleaned, tv worked some times. Sauna tub HORRIBLE!!!!! It was very nasty and loud rumbling. Noises from the hallway ice machine. In my opinion, to be a part of WYNDHAM properties, It was nowhere near, what I expected.

    Room CLEAN TOWELS!

    Stayed in May 2024

  • Reviewed: 13 May 2024

    1.0
    Do not stay at this hotel!!! We ended up checking out right away and went to other hotel.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights

    This was the worse hotel I have ever been in. The refrigerator had mold all in it. The smell was horrible. The bed had stains all over it. The bathtub/ shower had no curtain. There was no smoke detector in the room wires were showing where it was suppose to be. The ceiling in the bathroom had a previous leak and was all brown and about to fall through.

    Nothing

    Stayed in May 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    No breakfast

    Had honey buns one day.

    Stayed in February 2024

  • Reviewed: 8 December 2023

    1.0
    Bad
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty food in frig from other guests

    Not much

    Stayed in November 2023

  • Reviewed: 17 October 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Floor of tub had cracks wide enough for water to drain through and needed to avoid stepping on. Coffee pot not clean, had old coffee bag in top and pot had mold. Room smelled musty.

    Staff were very helpful and pleasant

    Stayed in October 2023

  • Reviewed: 13 October 2023

    3.0
    I could have done better.
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was run down and it smelled musty, old.

    Not much

    Stayed in October 2023

  • Reviewed: 10 October 2023

    1.0
    The worst hotel I’ve ever stayed in from a cleanliness perspective
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was disturbingly dirty and the toilet didn’t work

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Non-Smoking
    • Stayed 1 night

    breakfast

    price

    Stayed in September 2023

  • Reviewed: 20 September 2023

    1.0
    Very poor
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room are dirty have a lot of black mold in the room been sicker than dogs since I left

    Nothing

    Stayed in September 2023

  • Reviewed: 20 August 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was listed as non-smoking and it was actually a smoking room that the owner just turned into non-smoking without painting or removing the smoke smell from the room. The windows were caked with door from smoke and there were brim marks throughout the carpet. This was a smoking room. I was lied too

    Stayed in August 2023

  • Reviewed: 21 May 2023

    1.0
    What a joke
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room had mold in refrigerator, mold on air conditioner, human hair all over the bed, looked under covers more human hair spots in the bed, spots on side of bed. Room was unsanitary even though I reserved it 2 months prior. Desk clerk told me he would refund the money, which he only refunded for the next day. Since I was there for an hour (waiting for room to supposedly get cleaned) I was charged for the day even though I did not use the room at all. I asked for another room, to wich he said he did not have. The parking lot was pretty much empty BTW. So I spent hours looking for a suitable room 30 minutes away, which cost me more money and time. I will NEVER deal with super 8 or booking.com again.

    Nothing

    Stayed in May 2023

Showing 1 – 25

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