Upon arrival, it was raining outside, and there was no way to get into the door to the hotel from the parking garage without a key card, so we had to go all the way around in the rain. There is an old intercom there, it did not work. That was pretty disappointing. Secondly, the bathroom wasn’t totally clean. There was a splatter against the wall next to the vanity, one sink wasn’t cleaned out, there was sand and tiny pebbles on the floor. It was very awkward going up to the fourth floor to check in. I’m not exactly sure what that’s all about, but I certainly thought that check-in down where the valet and parking garage entrance would have been more appropriate.

The location, the amenities, the room, the attached parking garage, the complementary drinks and snacks, the restaurant was fire 🔥 The immediate area around the hotel was clean and well kept. It was a short walk to the art museum where our event was.

Stayed in February 2024

The handicap stall off the lobby was broken so I had to go back to my room to use the restroom when I was at the restaurant.

The art work decor was great.

Stayed in August 2023

Nothing.

Location was excellent. Restaurant was open late and delicious. Rooms spacious and beds comfortable. Beautiful interior design and the art installations were a treat.

Stayed in August 2023

hot and cold water were awful- took forever to warm up and was inconsistent. lack of in-out privileges made parking garage difficult - ended up using Uber to get around which seems crazy when you have a vehicle right there.

Stayed in May 2023

Great location, friendly staff, very clean room.

Stayed in May 2023

One night into our 3 might stay the AC went out and it was so hot. It was hotter in the room than on the hallway, very uncomfortable to sleep.

Loved the art on each floor and the view from our room was amazing!!

Stayed in May 2023

The room refrigerator was noisy and I disliked the blue light! I used earplugs and sleep mask but would have preferred not to have to do so. Also it would be great to not have small bottles of shampoo and toiletries but refillable bottles instead.

Staff were helpful and friendly from check in to valet to bar servers. Bed was comfy and bathroom spacious. I like the outdoor rooftop patio.

Stayed in April 2023

inconvenient parking options

location and uniqueness of the property and rooms

Stayed in January 2023

Room was quite warm.

Bright, clean rooms. Amazing bathroom.

Stayed in March 2023

Parking

Didn’t have breakfast and location good for what we wanted. Parking a bit confusing-

Stayed in January 2023

only one elevator working

rooms, bar , location

Stayed in September 2022

Wifi was unavailable despite sincere and valiant efforts to connect my iPad.

Stayed in September 2022

only one elevator worked

rooms, location

Stayed in September 2022

Valet parking was pricey even for guests. Pillows not the comfiest!

Wonderful staff, lovely spacious modern room, great restaurant with cool terrace, good location

Stayed in August 2022

no water carafe’s

the bed was comfortable

Stayed in August 2022

Only one elevator was in service

Stayed in June 2022

it was extremely clean and quiet.

Stayed in June 2022

the dinner menu for their restaurant was somewhat limited and geared more for foodies than for my taste

the bellmen, desk staff, valets were personable and professional. the room was large, the bathroom immense with two sinks and a spacious shower. loved the included robes and the bathroom amenities.

Stayed in June 2022

Mountain View side is definitely the best. The street side had loud motorcycles at 2am on Saturday night that woke us up…. even on the 7th floor. One interesting design flaw … there is an opaque window between the bathroom and the bedroom. if anyone turns on the bathroom light during the night, it shines on the faces of the people sleeping in the bed. We figured out we should only turn on the shower light to decrease this issue.

Very nice hotel. Great location. Very nice and helpful staff. We were upgraded to a better view when our TV wasn’t working. The king room was large enough for a rollaway bed to fit comfortably. The rooms had complementary coffee, Pepsi, and water which was nice! They also provide very comfortable robes! We will definitely stay here again.

Stayed in May 2022

The lady at the front desk who checked us in wasn’t the most friendly and a tad rude. The other staff were excellent.

The location was pretty close to the main part of downtown and the room was very nice.

Stayed in May 2022

The pillows were a little to overstuffed for me and hard to sleep on. Also the coffee provided in the room was too strong for my taste.

I loved the location it was central to our activities and destinations. My favorite was the shower! Amazing water pressure and dual shower heads, loved it!

Stayed in May 2022

The lights are set up poorly for two people. For example you need to turn on the master light for the bathroom light to come on. So at 2am when you need to use the bathroom someone who’s sleeping has to be woken up by the master lights just to go to the bathroom. Also, the room decor was too bland. Great art in the halls and the lobby looks great, then the rooms have bare walls or generic hotel posters. Nice chairs though.

We never saw a breakfast, bummer. The restaurant with the tables looking down on to the street was really nice. The art in the lobby is great.

Stayed in April 2022

Not much. My kids say I’m pretty particular but it’s a really nice place to stay if your going the classic hotel route!

Little details in room, Art, breakfast was awesome!

Stayed in April 2022

n/a

great place!

Stayed in April 2022