Afternoon check-in staff-very rude, very aggressive and not concerned with our wishes

The staff when we tried to check-in (around 12:30pm) was excellent-our room wasn't ready so when we Did check in at 4:00pm-our room wasn't ready still and the afternoon staff was rude, gave us an bad room next to HVAC units (even though the gentleman on the morning check-in staff suggested she give us an "11 room" the only thing she could say is "NO"-I will never stay there again as long as she works there

Stayed in April 2024

It was fine.

It was close to Georgetown. It was clean.

Stayed in April 2024

Glad we weren’t tall. Ceiling in shower very short

I loved breakfast and Nep in 1310

Stayed in April 2024

We had stayed in the Georgetown Inn some years ago and were delighted to find that it is as comfortable and convenient as ever. Our room was spacious and met my wife's mobility needs. The location was excellent, in the heart of Georgetown. The restaurant was a pleasant venue to meet with friends as we passed through DC.

Stayed in March 2024

The bathrooms are very dated and in need of updating. The pillows and bedding are sub par. For the prices this hotel charges, I was expecting a much more luxurious bed spread and some fluffy king size pillowcases instead of the mini ones on the king size bed. There’s also no fridge in the room.

The location of this hotel is unbeatable if you want to be in the heart of Georgetown, and it’s also the closest hotel to Georgetown University. The street is lined with great restaurants, cafés and shops and is 1- min walk to M Street. The hotel is charming, but in need of some renovation and updating. When was there the weekend of Jan 27-28, there was work being done in the lobby, so I’m hoping next time I’m there I’ll see an updated lobby. There are two bath robes and two slippers in the closet, which adds a nice touch.

Stayed in January 2024

The decor a little dated, but it was undergoing renovations

The location and the chandelier. And tbe staff in the restaurant, the breakfast staff very pleasant

Stayed in January 2024

Nothing

Great location. Comfortable rooms and beds.

Stayed in December 2023

Many of the rooms don't have refrigerators. Some of the bathrooms need to be updated. Was in one room where the toilet was like something on an airplane.

Great location!

Stayed in December 2023

Elevators need some TLC.

Great location . HAD a great breakfast. AND bed comfortable. Staff always helpful.

Stayed in November 2023

It’s an older hotel and a little tired. Doesn’t detract from the comfort and it’s all fine, just shows its age in places. My room on third floor overlooked Wisconsin Avenue and it was a little noisy because of the older windows. I’m from NYC, so it didn’t keep me up, but not quiet. Gym is tiny, tiny and bike was out of order, leaving just a treadmill and some dumbbells as only equipment in the gym.

Location is perfect. Close to everything in Georgetown. Staff was great. Room was very clean and comfortable.

Stayed in November 2023

Our room smelled. I think the filter in AC had to be changed.

LOVED location.

Stayed in November 2023

For the price the room was fairly average and had some wear. There was no bathtub and the stall shower drained slowly and pooled a bit. The bathroom amenities were also not fully stocked.

The location is outstanding and there are numerous dining and shopping options immediately adjacent. The restaurant downstairs is also delicious for breakfast.

Stayed in November 2023

A bit tired and run down with grubby carpets/ sofa and uncomfortable soft bed.

Loved Georgetown and good location for a base to visit DC. Good, on-site parking.

Stayed in October 2023

Nothing

Perfect location, comfy bed and spacious room, good coffee machine, super friendly staff

Stayed in October 2023

Can’t think of anything.

The breakfast was high quality albeit like all American breakfasts too much! The staff were exceptionally courteous and helpful. It was a great location close enough to walk to Downtown but in an elegant and quiet area.

Stayed in September 2023

Being historic shouldn't mean being shabby. It clearly needs some renovation and a touch of style. It was also surprising that there was no safe in the room.

In the very heart of Georgetown, it has the atmosphere of a real historic hotel; The restaurant downstairs is convenient for breakfast or a quick meal even the list being very short.

Stayed in September 2023

A bit pricey for value

Nice property, clean, safe & walking distance to shops & restaurants. Short Uber ride to DC historical sites

Stayed in September 2023

These are all super small things that we noticed about the room. It would be nice if there was a system that would allow you to call ahead so your car is waiting for you when you get down, but that's a small gripe that I've seen at only a handful of hotels anyway. Room - bathroom is a bit small, but completely serviceable - most hotels are like this anyway. The TV had sound, but no video, which was weird, but we weren't really in the room long enough to care. Bed - one of the bedframes was a bit louder than the other, but the beds themselves were comfortable. Outlets - this is a problem with all hotels... why are there not enough outlets for 2 people to a room? I'm seriously considering bringing a small power strip with me so it's easier to manage. between 2 phones a CPap machine, I had to improvise (which was fine) but it would be great for all hotels to consider more outlets.

Location - Very close to the center of Georgetown. It was super easy to walk around the area and even drive. We had an event in Southern Maryland in the morning and it was easy to get to the highway. Staff - super nice and helpful. The folks doing the valet were quick and efficient and didn't move my seat a ton (which I appreciate a ton). It's also 24/7 so if you're coming in late or leaving early, it's easy to do. Room - Comfortable. The beds were really nice, everything was clean.

Stayed in August 2023

Nothing

The location is excellent if you want to stay in this very cool neighbour. The hotel is old school in that the rooms are very generous in size. Plenty of room for the bags as we were travelling for a month. The neighbourhood is great. Nice shops, old taverns and a 30 minute walk to all the monuments and Smithsonian museums. Good for walking off the beers from the taverns!

Stayed in May 2023

Some areas need repair and updates

Great location, comfortable and clean; and friendly staff.

Stayed in July 2023

Pillows and beds should be replaced. Restaurant should be open during the week. Every room should have a fridge. Lobby should have a bathroom. Television is too far from bed.

Location. I liked the water filter in the lobby. Luggage men are great people!

Stayed in August 2023

Room service tel# on the phone in the room was apparently not correct. I pressed the button and dialed the 113 extension with no answer. When I asked the front desk, they told me the tel# was either 114 or 120 (??)

Room was very comfortable. Would have been even better if there was a mini refrigerator - not a mini bar. Just a fridge. For the price, I thought that would be included. Staff was very friendly and top notch with one or two exceptions. Maids, waiters, and parking attendants all great. Food in the restaurant was good.

Stayed in July 2023

Lovely location, with clean and spacious rooms

Stayed in May 2023

Some refreshing maintenance is needed. The carpet in my room was quite stained and there were some other "rough edges" in the common areas.

Comfortable room and pleasant, attentive staff. Also very convenient location for our needs. And it's quaint, small property - not overwhelming or loud.

Stayed in July 2023