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The staff was courteous and kind and always a step ahead of us. And the location is perfection! I’ve stayed many places in DC, and it’s nice to not have to drive or cab. Walking in a city really changes the experience for the better, and we couldn’t have done that if we’d stayed elsewhere.

Stayed in March 2024

It is a most elegant hotel with very experienced, warm, professional staff. From the beautiful interiors to the turndown service to the gem of a bar it exceeded all expectations.

Stayed in January 2024

As much as I love a classic old hotel, this one really needs a refresh. But hopefully a sensitive one that respects what is great about it now. The phone system didn’t work and the bath faucet diverter didn’t work to turn the shower on. That was a ln unwelcome surprise in the morning.

The location is unbearable. The staff were all wonderful. And I love a classic old hotel. Plus the beds were very comfortable and the room was quiet.

Stayed in January 2024

Breakfast quality substandard and too expensive for what it is

Great location Very good staff

Stayed in January 2024

Nothing

Everything

Stayed in January 2024

NA

The beauty

Stayed in November 2023

Would have liked a balcony

Proximity to White House

Stayed in December 2023

We had breakfast two days and dinner one evening, All three meals were very good.

Stayed in November 2023

the water flow from the shower is weak.

the staff is helpful. the housekeeping team is excellent. location is close to White House.

Stayed in November 2023

Excellent service, staff & cleanliness Friendly bar staff.

Stayed in November 2023

The room was on the smaller side and the bathroom was smaller than any I have ever seen in a luxury hotel. There was only room for myself in the bathroom and even that was a tight fit. There also did not seem to be much sound insulation in the room. I heard every door open/close and every conversation in the hallway and neighboring rooms. If you are a light sleeper, this hotel may not be a good fit.

The location is amazing and every interaction with the employees was pleasant. The service and attentiveness of the employees is as good or better than any 5 star hotel I have ever have visited, domestic or foreign. It is the quintessential boutique hotel experience that feels very intimate and personal.

Stayed in November 2023

Very close and walkable to the sights of Washington

Stayed in September 2023

Beautiful and interesting building. Great location for our plans. Concierge and all staff were wonderful. Food is also excellent.

Stayed in September 2023

N/A

The furnishings, the friendly staff and the location

Stayed in August 2023

The only complaint I had was that the floors made a creek sound. It’s cute and adds to the english house feel until you’re trying to sleep and here the little sounds from the floor above. Not great for a light sleeper.

From the moment you arrive until you leave, you’re greeted by the most welcoming, friendly and helpful hotel staff. The hotel itself is exceptionally beautiful as well and gives off an english grand house vibes.

Stayed in August 2023

Nothing!

Excellent location, immaculate property and exceptional staff. Big thanks to Franziska Head Concierge who went above and beyond to make our stay truly the best. Will 100% return.

Stayed in August 2023

Smart Tv was not connecting to Netflix - that was hotels fault , not Netflix, they need to update their servers and software. Their engineers couldn’t figure it out. Bar didn’t work on Monday.

Stayed in August 2023

Poor signal on some TV channels

The location was superb for walking or the metro. The staff were welcoming every time you saw them and wished you a pleasant day. The room was comfortable and well equipped plus stunning.

Stayed in August 2023

breakfast room service was pricey for what it was

The employees were exceptional. Anya at the front desk could not have been more helpful and kind. Housekeeping staff member helped with ice one evening and was lovely! One of the gentlemen at the door gave us a tour of the rooftop setting. I'm sorry I didn't capture their names.

Stayed in June 2023

Well- it’s expensive. But you are a lovely hotel and we will be back.

Brian was so friendly and helpful! My husband and I loved that he chatted with us about DC - he is professional, smart, friendly and embodies hospitality.

Stayed in July 2023

The air in our room couldn’t keep up with the heat outside. But it was very hot and muggy that weekend. Also our mattresses and pillows were unfortunately very hard and uncomfortable.

Beautiful property and the staff and decor exceptional.

Stayed in July 2023

Mattress should be replaced.

Stayed in June 2023

I would have like a small empty refrigerator in the room. The only one provided was stocked full with stuff to purchase.

The room, staff and location were spectacular.

Stayed in July 2023

Way of pricing breakfast. It is not inclusive American breakfast, but you need to order juice for a price, coffee for a price, etc.

The location and quality of service

Stayed in May 2023

nothing much but lil costlier and less vegan or vegetarian options.

location and friendly staff

Stayed in April 2023