The coffee was good, but $4 per cup. We ended up door dashing coffee each morning.

Good food, friendly staff, comfortable rooms. Bikes available to borrow and ride around town.

Stayed in June 2024

It was a little too high tech. Too many QR codes to deal with, such as tv remote on phone, and room service and valet. I think we are just getting old. Really hip for a younger crowd.

Loved the decor and feel of the place.

Stayed in June 2024

Clean and wonderful!

Stayed in April 2024

There was a barking dog on my last day. And the air was not cooling. The staff immediately brought a fan to our room.

Very clean and the staff was exceptionally friendly!

Stayed in May 2024

Nothing

Beautifully decorated

Stayed in April 2024

The staff was incredibly professional, helpful and friendly and provided very helpful recommendations. A+++++ The Manchester Hotel is well styled, very chic, super clean and welcoming. Our room was stylish & comfortable, it had a plethora of items you could purchase to drink or eat already in the room & a cute little bag you could leave on the door to order up a light breakfast to be delivered to your room the next morning. There were luxurious robes, silent A/C, a large bathroom & shower w. lovely smelling full size soap, shampoo, conditioner. The valet was always courteous & prompt, opening car doors, hotel doors, etc. VERY classy! The hotels restaurants and bar were ALL very stylish & clean; we ate at Granddam on Mothers Day and had an incredible wild mushroom appetizer! Our entrees were unique, gourmet, delicious, plated well and the staff was attentive. We would definitely stay again.

Stayed in May 2024

The upstairs restaurant (lost palm) wouldnt let us dine there (at 6 pm) because we had an 8 month old sleeping baby in a stroller with us. We spoke to the manager and asked if we could sit in a corner (there was plenty of space- the entire left side of the restaurant was completely empty). I can understand if it were 10 pm on a busy Saturday night but we were really disappointed because we had made reservations in advance and were really looking forward to enjoying the upstairs restaurant and views. The fact that the manager had zero empathy or flexiblity was disappointing. We ended up going to the restaurant downstairs which was very expensive but good food. The bar downstairs was chaotic and took forever to get a drink. When I finally ordered my drink (Baby Bird mocktail but I asked for real rum instead of the non-alcoholic rum) it was truly the worst cocktail I had ever had. My husband tried it as well and we could not gulp it down. I was irritated that it had taken 20 minutes for our drinks that I now had to exchange it for something else so I went with something safe and basic and just got a glass of champagne. Overall, the hotel is not kid/baby friendly. No room for our stroller in either restaurant.

Decor was visually interesting. The server at Granddam restaurant was very nice and helpful.

Stayed in March 2024

Absolutely stunning

Stayed in April 2024

Nothing

Everything! I am an interior designer and I love boutique hotels. The decor was SO GOOD! And the workout room….YES! The staff were all very friendly and knowledgeable! Our car was very accessible everyday for our needs. Well done Manchester!

Stayed in April 2024

Fantastic Property!

Stayed in April 2024

A smidge pricey

It’s beautiful. The staff is amazing.

Stayed in April 2024

Room Service meal that was ordered took over an hour to be delivered to our room.

Lovely atmosphere and a well appointed room. Roof top bar area was wonderful.

Stayed in March 2024

Valet was rude! They were picking & choosing which cars were to be parked in the hotel lot VS down the road. I asked for explanation and they were rude! After that, they didn't give me great service.

Location was perfect. Walking distance from Rupp Arena. The hotel is a cute vibe. The roof top bar seemed like it was fun. I didn't make it up but there was a line!

Stayed in March 2024

The closing time(s) for the restaurant and bar were fairly early for a weekend. There were no ice makers in place, this must be delivered to your room by staff.

Location was perfect for an event we attended. Parking was expensive but met our needs for convenience. The room was nice, clean and comfortable.

Stayed in March 2024

The staff was extremely helpful and really made us feel welcome and special.

Stayed in March 2024

I just wish the gym would have stayed open past 9:00 PM.

This is a nice hotel inside and out! It felt safe, spacious, clean, and comfortable enough. The restaurant stayed open late and the gym was very nice, although I wish it stayed open past 9 PM. Overall very happy with our stay!

Stayed in March 2024

Parking I could say. Valet was great but the parking is so close that we just kept asking the valet for our key..

Beautiful inside. The rooftop “Lost Palm” was amazing the food was delicious the staff were super nice all around the Hotel. The rooms were nice and the bathrooms were stunning. Never saw a hair dryer though. Our room has robes as well and even though the view was less than par. The roof was painted with a mural to make up for it. Well done!

Stayed in March 2024

Valet service taking personal vehicle offsite without hotel guest being made aware.

Cleanliness , decor of room and hotel. Friendly staff and very accommodating.

Stayed in March 2024

The design of the shower leaks water all over the floor

Excellent boutique style hotel

Stayed in March 2024

The roof top bar opened because the weather was beautiful but it wasn’t prepared. No Bloody Mary mix Poor bourbon selection No napkins Incredibly poor Old Fashion

Gorgeous! Love the decor

Stayed in March 2024

nothing

We took a flyer on this hotel and am so happy we did. The weather wasn't the best but that was irrelevant. From the minute you walk in, you are struck by the lobby. It's so unusual-it feels like you are in someone's living room whom has traveled the world! Design is off the charts cool. Because it was lousy weather, we decided to eat and drink at the hotel. The rooftop bar is the BOMB! LA was our bartender and we became fast friends. We are tequila drinkers and his special drink-I think it was called "laid back vibes" was sooooo good and I don't like Mescal!! The design feels like you are in Palm Springs in the 60's. Very cool. The food, we had the cubano and the Churrasco-delicious. We plan on coming back next year!

Stayed in March 2024

Staff behind the bar was stressed and “in the weeds” that Saturday night and not making any effort to mask that reality. Not sure guests at the service end of the bar should be able to overhear the grievances on staff playing out.

My room was beautifully and comfortably designed. Extremely comfortable mattress and I think the sexiest 2-person shower I’ve seen in a long time. Loved the vibe of the lobby bar where I had dinner and cocktails. Also liked the car valet setup. Able to request and tip the valet through the app. Don’t need cash

Stayed in February 2024

Paying valet parking that was literally feet from the entrance of the hotel lol

The bar staff was fantastic! My husband and I came to the Manchester just for an overnight getaway. We usually like to go out for dinner and then come back to the hotel bar to relax. So the hotel bar and staff can really make or break our trip. We were hoping to see the rooftop bar but it was closed while we were there but the very personable & knowledgeable bartender made the lobby bar worth it. We're hoping to come back soon to check it out as well as the restaurant.

Stayed in February 2024

Not as well insulated from noise as it could be.

Beautiful hotel! Gorgeous comfortable rooms, bathrooms and public spaces . Friendly and helpful staff

Stayed in February 2024