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Reviews of Tristar Inn Xpress 3 stars

1302 West Route 66 Boulevard, Tucumcari, NM 88401, United States

#9 of 14 hotels in Tucumcari

Guests' Choice

Review score

Based on 141 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    7.3

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    3.8

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Showing 76 – 100

  • Reviewed: 2 October 2022

    4.0
    would not stay there again.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The door was difficult to lock. did not give us a sense of security. The bathroom door handle was barely hanging on.

    the room was clean

    Stayed in September 2022

  • Reviewed: 15 September 2022

    10
    I'd stay here again because it's been the best experience of my trip so far.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    I was the only person in the entire motel that night. Location had a lot to do with it but people should know what a great value this motel is.. It's just not on the interstate exit.

    This room had all the amenities, well kept and clean. The bed was comfortable.

    Stayed in September 2022

  • Reviewed: 7 September 2022

    3.0
    Not much more to say. roster is not worth the cost.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Neither the refrigerator or the microwave were plugged in, and the socket was out of reach

    There was no breakfast

    Stayed in September 2022

  • Reviewed: 26 July 2022

    4.0
    I have been happy with my booking.com lodgings. You might consider dropping this property. Misleading Ad. Not this time.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    stuffy room stuffy. stuffy bathroom. Terrible tv and tv stations; no tv station guide. I swear the mgr. said $10 per per. He swore he said $20. Prob would not have stayed if it were $20/pet. Not nice enough place for $20 per per. So, my $62/night went to $92. NOT WORTH $92.

    location

    Stayed in July 2022

  • Reviewed: 27 June 2022

    1.0
    Didn’t stay, paid for two motels that night - it was that bad.
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled horribly of mildew. AC unit was very small, and in the back of room by the bathroom! On a Friday night, the parking lot was empty, no other customers, which was very bizarre & speaks volumes. Mattress was extremely firm, which is bad for my back. Didn’t even unpack. Got my key, checked the room, and left the property. Didn’t discuss with staff bc while he was a nice guy, he was also a bit argumentative, which after 12 hours of driving I didn’t want to deal with. I had already prepaid the room so I just had to swallow the loss and went elsewhere. Found a great room with the most heavenly bed at the Rodeway Inn, $50, lower than price in this site.

    Easy to get to. Friendly staff. Cool bar.

    Stayed in June 2022

  • Reviewed: 25 June 2022

    10
    Exceptional
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, prompt service, great value

    Stayed in June 2022

  • Reviewed: 17 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Clean room, comfortable bed.

    Stayed in June 2022

  • Reviewed: 13 June 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was nice and the bed was comfy.

    Stayed in June 2022

  • Reviewed: 4 June 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was closed down.

    It was a nice quant motel.

    Stayed in May 2022

  • Reviewed: 29 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The property was close to the highway and very well kept. The room was clean and comfortable and the owner could not have been nicer.

    Stayed in May 2022

  • Reviewed: 28 April 2022

    1.0
    Owner harassed guests. Dirty run down overpriced hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The owner was very rude and harassed the guests

    Owner was overly involved in customers stay. Owner should leave his guests alone. Owner made inappropriate comments, and harassed the guests.

    Stayed in April 2022

  • Reviewed: 30 January 2022

    2.0
    It’s not hard to be nice!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Guy at the desk overcharged us for our pet. We paid twice what was advertised for her and he acted like we were nothing him when we check in. Hotel was fine. Staff not nice.

    good location comfy enough

    Stayed in December 2021

  • Reviewed: 13 January 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was wonderful. I can't say anything bad about this place. The only shock was I was 1 of only 3 guesses at the hotel. And that's a shame, this place deserves your business!

    Stayed in December 2021

  • Reviewed: 30 September 2021

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Shower head low hard to adjust, fan noisy, sink cracked

    No breakfast

    Stayed in September 2021

  • Reviewed: 22 August 2021

    2.0
    Very poor
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Very old, not updated, next to active, loud train activity. Old AC in rear wall was turned off, did not cool well when turned on. Small fridge was not plugged in. One outlet near bed. Poor quality, sparce towels, soap, no shampoo. Very old, but clean fixtures. Poor lighting. Would not recommend.

    Man was nice at check-in, explained things well.

    Stayed in August 2021

  • Reviewed: 15 August 2021

    3.0
    Poor
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Hot noisy and uncomfortable would not stay here ever again very unhappy with booking.com that there rating was so high.

    Guy at front was nice

    Stayed in August 2021

  • Reviewed: 13 August 2021

    3.0
    Don't stay there!!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner and refrigerator were both unplugged on a warm night. I'm sure trying to conserve energy. I will never stay there again.

    The beds were fine and it was clean.

    Stayed in July 2021

  • Reviewed: 15 June 2021

    10
    Great value and Mike the owner was very friendly and welcoming.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Nothing really, this is an older property but Mike has maintained it well and it was a great value for the price.

    Mike was an excellent host! He was efficient in getting us checked in and feeling welcome. There is a bar with a pool table attached to the lobby and we shot pool and visited with Mike before heading out to supper.

    Stayed in June 2021

  • Reviewed: 5 June 2021

    4.0
    Disappointing
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff

    Stayed in June 2021

  • Reviewed: 22 May 2021

    10
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No Breakfast

    Stayed in May 2021

  • Reviewed: 17 May 2021

    5.0
    The very last hotel on the left.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    This place felt so sketchy. It was a perfectly fine stay however the vibe felt very...serial killery. Like one of those small out of the way places that feel like there might be a murderous clown on the loose or something. We literally checked under the beds and covered the mirrors just in case. This place could really use a theme of a scary hotel and it would be booming. We laugh/cried at the fact that we were afraid of the Tucumkiller tucumkillus in Tucumcari. All was good and we survived but this was hard to find and directions were not easily found since GPS DOES NOT WORK WITH THIS ADDRESS. They really weren't kidding when they mention that. The beds were SUPER comfortable and I had a great night's sleep despite all the murdery vibes this place gave off.

    The mattress on both beds were so dang comfortable that I didn't hurt nearly as much when I woke up as I do in other hotel room beds.

    Stayed in May 2021

  • Reviewed: 25 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The staff here were so helpful! They went above and beyond.

    Stayed in August 2021

  • Reviewed: 11 July 2021

    9.0
    Nice old place in Route 66
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly

    Very friendly. Room was a little outdated and musty. Sadly they don’t get a ton of traffic from the interstate. Very clean. Everything you need coffee, fridge, microwave. I would stay there again

    Stayed in July 2021

  • Reviewed: 18 October 2022

    10
    if your commuting east to west or vice versa along 40 this place is perfect. the rooms are clean and pleasant, they’re
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    what’s not to like?

    great rate, great location, great manager.

    Stayed in October 2022

Showing 76 – 100

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