3580 El Camino Real, Santa Clara, CA 95051, United States
#24 of 28 hotels in Santa Clara
Guests' ChoiceBased on 70 hotel reviews
6.5Cleanliness
7.2
Comfort
7.1
Location
7.6
Facilities
6.9
Staff
7.3
Value for money
7.0
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Showing 1 – 25
Reviewed: 9 April 2024
Nvblinglady
United StatesWhen I checked in the man at the counter was tolerable, but not really friendly and a little difficult to understand. He had probably had a long day and was tired. I had the same and probably wasn't as friendly as I would normally be either. I understand how that goes. The A/C was on and placed high over the fridge where we could not turn it off. My husband had just had major surgery and was cold. No, we didn't ask them to turn it off because we were tired and just wanted to sleep, so we hunkered under the covers and made it work. The blankets were warm and made up for the cold room.
It was affordable and convenient. Though old, you can see they put effort into keeping it looking relatively clean and comfortable. When I checked OUT the gentleman at the counter was very friendly and smiling.
Stayed in April 2024
Reviewed: 22 March 2024
Roy
United StatesLarger TV would be nice
Nice bed with firm pillows
Stayed in March 2024
Reviewed: 9 November 2023
Kayli
United StatesLights went out twice when in the shower (perhaps I just picked a very busy time), and the door was missing the extra deadbolt.
The location was convenient and the employee working the front desk the night of Nov. 7th and the morning of Nov. 8 was extremely kind and helpful. Excellent customer service on his end.
Stayed in November 2023
Reviewed: 8 October 2023
Candie
United StatesIt was a little tight with three beds, but definitely doable.
All three beds were comfortable. The location was idea. Staff were friendly. The fridge was larger, which was nice. The hotel gave us plenty of towels.
Stayed in October 2023
Reviewed: 26 August 2023
Shih
Canadathe pool
Stayed in August 2023
Reviewed: 3 August 2023
Jerry
NetherlandsBedbugs
Conveniently located, picknick tables and bbq’s for general use
Stayed in July 2023
Reviewed: 26 June 2023
Lucwro
United StatesThe inside of the hotel was ghetto. The bathroom window was sketchy, our toilet was stained with a low amount of water in it so it was hard to flush, our toilet rack was broken; toilet paper was left on the floor when we walked in and the towels were so thin that when we got out the shower, our floor was soaked
The location was in a local area
Stayed in June 2023
Reviewed: 20 June 2023
Violeta
United StatesThe staff was friendly. The room was clean. Nice location. Its under new management.
Stayed in June 2023
Reviewed: 26 April 2024
Seid
United StatesStaff
D
Stayed in April 2024
Reviewed: 20 April 2024
Kenneth
United StatesI cannot recommend this property. I just stayed there for a week and the room did not get a single cleaning. I had overflowing trash and kept the same towels and sheets for a week. They do have housekeepers but they apparently are paid so well that they don't need tips. They only clean rooms after checkout - not during a stay. I was out during the day and by the time I'd get back Housekeepers were gone for the day so there was no point asking at the office. Room cleaning should have been automatic anyway
Room was recently renovated and the bed was comfortable
Stayed in April 2024
Reviewed: 15 April 2024
Karina
United StatesCarpets were very very dirty and shower wasn’t working properly
Great location
Stayed in April 2024
Reviewed: 10 April 2024
Ricardo
United StatesI never got to stay they cancelled my reservation because I wasn't aware that this particular Motel required a 100 dollar deposit so they cancelled my reservation and left me on the street
I never stayed they cancelled my reservation because I wasn't aware that this particular Motel required a 100 dollar Deposit so they left me in the street
Stayed in April 2024
Reviewed: 1 April 2024
Kiran
CanadaNight staff (Indian guy) is extremely rude and his behaviour was so disgusting.
I had a negative experience during my stay at this hotel. One of the staff members, an individual of Indian descent, was extremely rude and argumentative towards me without cause. Despite being a paying customer, it felt as though my presence was undervalued. Additionally, his appearance struck me as unconventional. This type of behaviour is unacceptable in the hospitality industry and reflects poorly on the property's professionalism and customer service standards. I was there on March 30th and stayed in room number 207, with a check-in time of 11:00 pm on that day. When I entered the hotel, his expression was very rude.
Stayed in March 2024
Reviewed: 19 March 2024
Salinas
United StatesLobby workers
None
Stayed in January 2024
Reviewed: 7 January 2024
Yolanda
United StatesNo hot water. Prostitutes and drug activity was normal daily activity
Customer service was great
Stayed in January 2024
Reviewed: 1 December 2023
Catrina
United StatesNone
Room place workers
Stayed in November 2023
Reviewed: 12 November 2023
Xiang
ChinaChange the management team entirely! No cleaning service at all!
Nothing
Stayed in November 2023
Reviewed: 10 November 2023
Jaime
United StatesThe room smelled like mold there was spiders in my shower the restroom window very old. Anybody can break into it. The parking lot needs to be redone. There’s tweakers walking around all night. Couldn’t get sleep very uncomfortable. Behind the hotel there’s weeds 10 feet high more than likely where the bugs are coming from.
It was a mile from my work
Stayed in September 2023
Reviewed: 31 October 2023
Megan
United StatesMy room was reeking of cigarette smoke. I had a severe asthma attack within 20 minutes and had to leave. I spoke with the front desk of the cleanliness and health hazard. I told the front desk I was experiencing a severe asthma attack and had to quickly get rushed away for medical needs.
The location was good.
Stayed in October 2023
Reviewed: 2 October 2023
Adam
ThailandRude staff
Stayed in October 2023
Reviewed: 28 September 2023
Jennifer
Abkhazia, GeorgiaThey charged me twice then lied about it. The room was so dirty the pool was dirty I ask them to clean pool they said no some comes once a week to clean. Horrible customer service
Location
Stayed in August 2023
Reviewed: 21 September 2023
Nicole
United StatesStaff was incredibly accommodating and polite.
Stayed in September 2023
Reviewed: 21 August 2023
David
SpainThe worst hotel near San Francisco. Dirty rooms with spiders, rude staff and does not return deposits.
Nothing
Stayed in August 2023
Reviewed: 1 August 2023
Daniel
United StatesNothing everything met or exceeded our needs.
The staff is super friendly, accommodated all our requests with ease and promptly. We had a late check in time and it wasn't an issue what so ever.
Stayed in July 2023
Showing 1 – 25
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