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  5. Reviews of Rodeway Inn

Reviews of Rodeway Inn 2 stars

3580 El Camino Real, Santa Clara, CA 95051, United States

#24 of 28 hotels in Santa Clara

Guests' Choice

Review score

Based on 70 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    7.6

  • Facilities

    6.9

  • Staff

    7.3

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 9 April 2024

    6.0
    Convenient and Affordable.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    When I checked in the man at the counter was tolerable, but not really friendly and a little difficult to understand. He had probably had a long day and was tired. I had the same and probably wasn't as friendly as I would normally be either. I understand how that goes. The A/C was on and placed high over the fridge where we could not turn it off. My husband had just had major surgery and was cold. No, we didn't ask them to turn it off because we were tired and just wanted to sleep, so we hunkered under the covers and made it work. The blankets were warm and made up for the cold room.

    It was affordable and convenient. Though old, you can see they put effort into keeping it looking relatively clean and comfortable. When I checked OUT the gentleman at the counter was very friendly and smiling.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Solo traveller
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Larger TV would be nice

    Nice bed with firm pillows

    Stayed in March 2024

  • Reviewed: 9 November 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night

    Lights went out twice when in the shower (perhaps I just picked a very busy time), and the door was missing the extra deadbolt.

    The location was convenient and the employee working the front desk the night of Nov. 7th and the morning of Nov. 8 was extremely kind and helpful. Excellent customer service on his end.

    Stayed in November 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a little tight with three beds, but definitely doable.

    All three beds were comfortable. The location was idea. Staff were friendly. The fridge was larger, which was nice. The hotel gave us plenty of towels.

    Stayed in October 2023

  • Reviewed: 26 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    the pool

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bedbugs

    Conveniently located, picknick tables and bbq’s for general use

    Stayed in July 2023

  • Reviewed: 26 June 2023

    5.0
    Overall ehh, it was okay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The inside of the hotel was ghetto. The bathroom window was sketchy, our toilet was stained with a low amount of water in it so it was hard to flush, our toilet rack was broken; toilet paper was left on the floor when we walked in and the towels were so thin that when we got out the shower, our floor was soaked

    The location was in a local area

    Stayed in June 2023

  • Reviewed: 20 June 2023

    8.0
    I would stay here again.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    The staff was friendly. The room was clean. Nice location. Its under new management.

    Stayed in June 2023

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff

    D

    Stayed in April 2024

  • Reviewed: 20 April 2024

    1.0
    No Housekeeping
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 7 nights

    I cannot recommend this property. I just stayed there for a week and the room did not get a single cleaning. I had overflowing trash and kept the same towels and sheets for a week. They do have housekeepers but they apparently are paid so well that they don't need tips. They only clean rooms after checkout - not during a stay. I was out during the day and by the time I'd get back Housekeepers were gone for the day so there was no point asking at the office. Room cleaning should have been automatic anyway

    Room was recently renovated and the bed was comfortable

    Stayed in April 2024

  • Reviewed: 15 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Room with Three Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Carpets were very very dirty and shower wasn’t working properly

    Great location

    Stayed in April 2024

  • Reviewed: 10 April 2024

    1.0
    Very poor
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    I never got to stay they cancelled my reservation because I wasn't aware that this particular Motel required a 100 dollar deposit so they cancelled my reservation and left me on the street

    I never stayed they cancelled my reservation because I wasn't aware that this particular Motel required a 100 dollar Deposit so they left me in the street

    Stayed in April 2024

  • Reviewed: 1 April 2024

    1.0
    I will not come again to stay at this hotel.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Night staff (Indian guy) is extremely rude and his behaviour was so disgusting.

    I had a negative experience during my stay at this hotel. One of the staff members, an individual of Indian descent, was extremely rude and argumentative towards me without cause. Despite being a paying customer, it felt as though my presence was undervalued. Additionally, his appearance struck me as unconventional. This type of behaviour is unacceptable in the hospitality industry and reflects poorly on the property's professionalism and customer service standards. I was there on March 30th and stayed in room number 207, with a check-in time of 11:00 pm on that day. When I entered the hotel, his expression was very rude.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Lobby workers

    None

    Stayed in January 2024

  • Reviewed: 7 January 2024

    4.0
    Will not be returning.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    No hot water. Prostitutes and drug activity was normal daily activity

    Customer service was great

    Stayed in January 2024

  • Reviewed: 1 December 2023

    10
    Thanks for being nice
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Room place workers

    Stayed in November 2023

  • Reviewed: 12 November 2023

    1.0
    The worst motel in the US. A living hell!
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Change the management team entirely! No cleaning service at all!

    Nothing

    Stayed in November 2023

  • Reviewed: 10 November 2023

    1.0
    Spend the extra money and be comfortable
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled like mold there was spiders in my shower the restroom window very old. Anybody can break into it. The parking lot needs to be redone. There’s tweakers walking around all night. Couldn’t get sleep very uncomfortable. Behind the hotel there’s weeds 10 feet high more than likely where the bugs are coming from.

    It was a mile from my work

    Stayed in September 2023

  • Reviewed: 31 October 2023

    1.0
    I paid for a place I didn't even stay and experienced health problems due to the lack of cleanliness
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    My room was reeking of cigarette smoke. I had a severe asthma attack within 20 minutes and had to leave. I spoke with the front desk of the cleanliness and health hazard. I told the front desk I was experiencing a severe asthma attack and had to quickly get rushed away for medical needs.

    The location was good.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Rude staff

    Stayed in October 2023

  • Reviewed: 28 September 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    They charged me twice then lied about it. The room was so dirty the pool was dirty I ask them to clean pool they said no some comes once a week to clean. Horrible customer service

    Location

    Stayed in August 2023

  • Reviewed: 21 September 2023

    10
    Would stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was incredibly accommodating and polite.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    1.0
    The worst experience
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The worst hotel near San Francisco. Dirty rooms with spiders, rude staff and does not return deposits.

    Nothing

    Stayed in August 2023

  • Reviewed: 1 August 2023

    10
    Taylor Swift Concert
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything met or exceeded our needs.

    The staff is super friendly, accommodated all our requests with ease and promptly. We had a late check in time and it wasn't an issue what so ever.

    Stayed in July 2023

Showing 1 – 25

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