174 W Cliff Drive, Santa Cruz, CA 95060, United States
#2 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 235 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.5
Value for money
8.6
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 April 2024
Alexis
United StatesThe description led one to believe it would be very different, perched up on a hill, even a cliff. Not so. There is no Ac or ceiling fan. Bed was hard
The wine and cheese and breakfast were nice. Bathroom was spacious. Nice view.
Stayed in April 2024
Reviewed: 13 April 2024
Jonathan
United KingdomJets in large bath didn’t work
Beautiful, characterful building. Spacious rooms. Delicious breakfast. Friendly staff.
Stayed in April 2024
Reviewed: 4 April 2024
Michael
United StatesRooms small but king Bed. No chair seating in room. Nice overall.
Great condition and restoration.
Stayed in April 2024
Reviewed: 2 April 2024
Sabrina
United StatesDo not stay on the first floor! I was in room number one it was right up against the kitchen and the reception area. It was extremely noisy very early in the morning.
Absolutely gorgeous!
Stayed in April 2024
Reviewed: 12 February 2024
Valentina
United StatesNo A/c , small room.
Clean, good location, staff 10 stars, happy hour, tea, coffee, free soda , large bathroom, very clean.
Stayed in February 2024
Reviewed: 31 December 2023
Stephanie
United StatesWe loved the property.
We liked that it is a vintage property, with the ambience, yet with all modern amenities.
Stayed in December 2023
Reviewed: 26 November 2023
Danas
LithuaniaNothing
Very charming hotel in Santa Cruz with a beach view. It is an old building, but very nicely decorated. The rooms and bathrooms are spacious, clean, they do provide a very good breakfast. Main pier, beach is basically 4-5 minutes walking distance.
Stayed in November 2023
Reviewed: 17 November 2023
Ted
United StatesWe asked for an early check in and they were very pleasant about accommodating us and they texted when our room was ready.. two hours early..We had a special request as my wife's brother is in assisted living nearby and we wanted to be able to go back and forth
Stayed in November 2023
Reviewed: 16 November 2023
Alex
United KingdomNothing, it was perfect.
The whole building was beautiful and impeccably decorated. It was also incredibly easy to follow the instructions in as we checked in while the manager was on her mandated break, when she returned she checked us in fully and could not have been more lovely, it was honestly the highlight of our honeymoon being here, if only for one night.
Stayed in November 2023
Reviewed: 4 November 2023
Sabine
SwitzerlandIt’s a pity that the Inn gets a concrete block in front of the sea - but the view to Cornell beach is still amazing
The inn is located in an old Victorian house - and it was beautiful renovated and furnished. The renovation was done carefully so that spirit of the Victorian style didn’t get lost while habe modern and comfortable features.
Stayed in November 2023
Reviewed: 3 November 2023
Ann
United KingdomNothing.
Lovely style! Complementary chocolates/biscuits/fizzy juice and coffee! Staff were great. Free parking. Beautiful building.
Stayed in October 2023
Reviewed: 3 November 2023
Robert
United StatesVery minor fix, most of the very large bedroom windows don’t stay open, perhaps provide a wood block to keep these magnificent windows open and or add a ceiling fan.
Absolutely amazing Inn, staff very friendly and helpful. Breathtaking views, fireplace in the room, wow factor bathroom with jacuzzi tub for two as well oversized shower. Love the outdoor porch.
Stayed in November 2023
Reviewed: 1 November 2023
Julie
United Kingdomnothing at all
Everything but more than anything, the staff were amazing.
Stayed in October 2023
Reviewed: 23 October 2023
Michael
United KingdomNoisy in room fridge
Clean Size Location
Stayed in October 2023
Reviewed: 20 October 2023
Kelsey
United StatesN/a
We loved this property- everything from the location (across the street from the beach/wharf but still within view from the room) to the staff (very friendly and helpful) to the extra touches that made our stay special (drinks and cookies upon welcome, a cheese and wine reception in the afternoon). We also enjoyed the breakfast, which had mostly cold options with one rotating hot option. The room was beautiful as well! Nothing bad to say, we would recommend :)
Stayed in October 2023
Reviewed: 10 October 2023
James
United KingdomBed is really high and not that comfortable. Ditto the pillows. Breakfast was a disappointment. Advertised a discount for Roaring Camp railroad but the code didn’t work
A beautiful historic property with superb views across the beach and wharf at Santa Cruz from a wonderful terrace. Cheese and wine for guests daily - a lovely touch .
Stayed in October 2023
Reviewed: 8 October 2023
Frederick
United KingdomNice room, great breakfast, friendly staff, very clean, and very close to the beach
Stayed in October 2023
Reviewed: 7 October 2023
Kristi
United StatesPerfect location!
Stayed in October 2023
Reviewed: 1 October 2023
Robert
United KingdomNothing really not to like
Great location, clean, comfortable, helpful staff and good breakfast
Stayed in September 2023
Reviewed: 27 September 2023
Laurence
United StatesNo AC means bad air circulation
Good location - nice and cozy - friendly staff
Stayed in September 2023
Reviewed: 26 September 2023
Colin
AustraliaNot much
Great location, lovely staff
Stayed in September 2023
Reviewed: 24 September 2023
Jeana
LuxembourgThe breakfast is unique with new options made on-site every day, the facilities have a lot of character and everything was very clean; the location is close to the boardwalk but still feels separate and quiet; they put us into a room on the first night that did not really suit our needs as a family, but everyone was super helpful and they managed to put us into a different room without any issues the next day.
Stayed in August 2023
Reviewed: 22 September 2023
Jamie8080
United KingdomWhat a unique beautiful place. Room was huge, amazingly done out. Staff were fantastic. Coffee, tea, free sodas, lovely little breakfast and parking included. It's the little things that make a great stay. This is a perfect BnB and the best thing about Santa Cruz.
Stayed in September 2023
Reviewed: 17 September 2023
Mike
United StatesRachel and her staff were excellent and went out of their way to make it the best. The breakfast was out of this world. The room was very spacious and the shower was big enough for 2 people. The mattress was firm like we like it.
Stayed in September 2023
Agrigento, Italy
Mugnano, Italy
Tokyo, Japan
Gardenville, USA
Kraków, Poland
Velden am Wörthersee, Austria
Ho Chi Minh City, Vietnam
Amsterdam, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content