3901 Market Street, Wilmington, NC 28403, United States
#68 of 80 hotels in Wilmington
Guests' ChoiceBased on 94 hotel reviews
6.3Cleanliness
7.0
Comfort
6.7
Location
7.2
Facilities
6.4
Staff
7.5
Value for money
6.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 April 2024
Mjfc129
HaitiBlood on the wall, Staff being aggressive/problematic
I enjoyed it was a Comfortable bed and the standard normality of little items around
Stayed in March 2024
Reviewed: 13 October 2023
Sidney
United StatesBreakfast
room
Stayed in September 2023
Reviewed: 2 August 2023
Gerald
United StatesCould have been cleaner. Could have had breakfast as advertised.
It’s an older place. But that’s ok. It could have been cleaner. My grandson found a balloon under the dresser. So I know they didn’t clean under there. They advertised to have free breakfast. I didn’t see any breakfast. Other than that it was convenient for us. And the staff was very friendly and helpful.
Stayed in July 2023
Reviewed: 29 July 2023
Danyashi
United StatesComplimentary breakfast
location great
Stayed in July 2023
Reviewed: 5 July 2023
Ignacio
United Statesroom,
Stayed in July 2023
Reviewed: 15 September 2021
Jy
United Statesclean room and comfortable. Everything seemed updated.
Stayed in September 2021
Reviewed: 15 September 2021
Juan
United StatesFloor was dirty. Bad smell
Stayed in September 2021
Reviewed: 13 August 2021
Rebecca
United StatesThey did not have the breakfast set up or the lobby unlocked, so we had to have breakfast elsewhere.
Price was good, room was clean and comfortable.
Stayed in August 2021
Reviewed: 30 July 2021
Buzzard
United StatesThe 300 dollar a night fee for a 2 star hotel.
Friendly people.
Stayed in July 2021
Reviewed: 20 July 2021
Demaca
United StatesLocation was pretty good, and was close to where I needed to conduct my business. Was a pleasant stay.
Stayed in July 2021
Reviewed: 24 June 2021
Walter
United StatesLobby for checkin a little sketchy
Not available
Stayed in June 2021
Reviewed: 28 May 2024
Fuller
United StatesNothing
The staff was very professional and friendly.
Stayed in May 2024
Reviewed: 18 September 2023
Judd
United StatesNothin
Clean and friendly
Stayed in September 2023
Reviewed: 30 August 2023
Erica
United StatesUnfortunately you probably can’t fix this but the parking lot could be just a tad larger or maybe if the spaces were a tad larger, it would be much easier to park.
Had a room with two beds and a bath, fridge, drawers, etc. Had a good visit
Stayed in July 2023
Reviewed: 24 August 2023
Amanda
United StatesThere were roaches as soon as we walked in the room. The air conditioner made an awful sound I’ve never heard an air conditioner make before.
Not much.
Stayed in August 2023
Reviewed: 17 August 2023
Karen
United StatesCigarette burn on bed cover
Stayed in August 2023
Reviewed: 3 August 2023
Monica
United StatesNasty bloody under wear hidden in the bathroom and roaches everywhere
Stayed in July 2023
Reviewed: 29 July 2023
Cranski
United StatesThere was no breakfast, just 2 hostess cakes. The room had German cockroaches everywhere and reaked of cigarette smoke. The walls were very thin and you could hear everything from both sides. The ironing board looked contagious. Broken hair dryer and iron. Will not be returning.
The staff was friendly.
Stayed in July 2023
Reviewed: 24 July 2023
Latesha
United StatesThis place is a dump! Bugs everywhere! Do yourself a favor, and never book at this location. I requested a refund.
Nothing
Stayed in July 2023
Reviewed: 23 July 2023
William
United StatesNot as crisp as the top ranked places. Breakfast weak.
Room good size. Staff helpful and friendly
Stayed in June 2023
Reviewed: 18 July 2023
April
United StatesRun down, floor uneven, in need of a lot of update
Stayed in July 2023
Reviewed: 15 July 2023
Lacy
United StatesThe ghetto/crack house vibe, overpriced for such a shady place, air conditioning was barely working
The desk clerk was helpful
Stayed in July 2023
Reviewed: 10 July 2023
Velma
United StatesBuilding to old.room never got cleaned, had to ask for clean towels, trash stayed in room the entire stay, look like old blood stains on sheets.
No breakfast there! McDonald's down the street. The desk staff was nice.
Stayed in July 2023
Reviewed: 3 July 2023
Richard
United StatesThe hot water in the shower was not hot enough. Other than that, a very good experience.
The rooms were excellent for the cost. Staff was friendly and we had everything we needed. I reserved a king room and it was spacious and accommodating. Overall, a very pleasant stay for the price.
Stayed in July 2023
Niagara Falls, Canada
Makassar, Indonesia
Scarborough, UK
Livaie, France
Lévis, Canada
Ubud, Indonesia
Nusa Dua, Indonesia
Tolmin, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content