1800 Park Avenue, Park City, UT 84060, United States
#37 of 99 hotels in Park City
Guests' ChoiceBased on 121 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
7.9
Staff
8.6
Value for money
7.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 March 2024
Anna
United StatesGive some variety in the buffet. One day of pancakes or waffles would be nice! Hot tub was not very clean/ waiting on a part. Could use more hooks, with all jackets, backpacks, helmets and hats it would be great to have a large coat hanging rack by the door( not in the closet)
Location of the hotel was great! Just by the bus stop and 1 stop away from the mountain base. Suite was large enough for a family of 4 ( 1 teenager) , need to have more family rooms! Breakfast was fine
Stayed in March 2024
Reviewed: 3 October 2023
Jeanette
United StatesIt’s dated, we got lost many times even though it’s not that big it’s just confusing
It’s close to many amenities including a supermarket right next door
Stayed in September 2023
Reviewed: 9 September 2023
Todd
United StatesParking was a bit challenging due to the construction next door - it was taking up some of the parking. The coffee at the little coffee shop was not good (at least the espresso drinks weren't). We were by the pool so it was a little loud occasionally, but was totally quiet by 10 pm.
Nice room and beds. Loved the balcony outside for fresh air. Close to trails. Quiet location. Great coffee within walking distance (to the north). We ask for some blankets and they arrived quickly. Front desk staff were good.
Stayed in September 2023
Reviewed: 12 August 2023
Preece
United StatesFalse advertising.
There was no free breakfast. We were led to believe there was free breakfast included.
Stayed in August 2023
Reviewed: 6 June 2023
Robin
United StatesBathroom sink was slow draining and maintenance staff did fix the problem.
Room
Stayed in June 2023
Reviewed: 14 May 2023
Erin
United KingdomNon ecofriendly toiletries and bathroom a little tired. Very noisy ice machine across hallway. No additional bedding/ blanket.
Very friendly staff. Great location and good size room.
Stayed in May 2023
Reviewed: 9 April 2023
Lashaun
United StatesNo microwave. Breakfast was extra. Hot tub closed at 10
Nice property. When I checked in they gave me warm cookies and they had appetizers in the lobby. Room was spacious and had a frig. You can walk to some restaurants or cross the street and take a shuttle to Main Street.
Stayed in April 2023
Reviewed: 4 April 2023
Richard
United Kingdomn/a
very helpful staff
Stayed in February 2023
Reviewed: 9 March 2023
Anthony
United StatesOur room was next to a house keeping storage room and there was a lot of noise during the day and in the morning.
The ski equipment room the hotel offered for free.
Stayed in March 2023
Reviewed: 21 February 2023
Vincent
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 29 January 2023
Wendy
Netherlandsshocked that their restaurant wasnt open for lunch, only small concession snack stand. restaurant only opened at 4 (after breakfast) so i feel they too missed huge oppps for business witb sundance people normally wanting biz lunches,meetings etc early afternoon. Worse, no room service ability for the otherwise lovely restaurant. On biz trips of this calibre/expense, normally would want funcitoning lunch restaurant and/or room service (at higher charge of course but still available). One constructive suggestion: good if the restaurant (breakfast) would serve cappucino/espresso not just drip coffee (for a charge is fine, just make it available). It was available int he concession stand outside so i wondered about that.
front desk, angie etc helpful. great rooms/bed, clean, location especially for sundance (near two cinemas and a shopping mart)and busstops. good breakfast, swimming pool outdoors (heated, still cool but ethereal/lovely to swim with steam rising) and great hot tub outdoors (warm and ethereal/relaxing). good gym. Safe environment, felt secure as woman travelling alone.
Stayed in January 2023
Reviewed: 22 January 2023
Mark
AustriaThe reception area was lacking heat, with continuously opening sliding doors. They needed a heated air curtain to keep cold out. Bar is also cold and restaurant. By fixing this issue, would lift the hotel to the next level and generate more income.
Location, to ski fields and restaurants
Stayed in January 2023
Reviewed: 8 January 2023
Brandon
United Statesbit pricey for room quality, but still nice
beautiful and nice staff
Stayed in January 2023
Reviewed: 9 August 2022
Clare
United StatesThe furniture was old and shabby
Location
Stayed in August 2022
Reviewed: 20 July 2022
Ron
United Statesbreakfast was way overpriced for the very limited buffet. no oatmeal or bagels a real disappointment! we were told bagels were frozen and couldn’t be thawed for us, and having a hard time getting oats for the oatmeal when there was plenty of oatmeal at the grocery store 50 yards away from the property. Also, no one followed through to help activate my electronic key when the front desk folks said they would take care of that.
great location, enjoyed the pool and hot tub.
Stayed in July 2022
Reviewed: 24 May 2022
Sixto
United StatesThe only thing i can complain about was I asked for a nice view and got a view of the maintenance/facility room
Breakfast was great
Stayed in May 2022
Reviewed: 27 April 2022
Miriel
United Statesit’s the old style double tree. maze like through the hallways. Just needs some updating. also the bar closed early for a Friday night.
location was perfect for our needs; even though not on Main Street was convenient and many places within walking distance. the bed was incredibly comfortable.
Stayed in April 2022
Reviewed: 25 January 2022
Trisha
United StatesA little far from main street where the bars & restaurants are. But easy bus ride.
Staff was super helpful, especially front desk and pool guy. Rooms were comfy & clean. Easy 4 min bus ride to base of ski lifts. Love heated pool and huge hottub.
Stayed in January 2022
Reviewed: 3 January 2022
Wendy
United StatesHotel bar was overwhelmed... this was the only thing that could have been better.
Stayed in January 2022
Reviewed: 20 October 2021
Doug
United StatesThe bed had crumbs in when we pulled down the bedding to go to bed.
location was great and the the desk staff was very nice and accommodating.
Stayed in October 2021
Reviewed: 15 August 2021
Valerie
United StatesThe buffet breakfast we paid to include was not good at all. In hind site we probably should have taken the credit ($12.00 ea) and applied it to something cooked fresh. At time of booking we paid ($16.95) ea. to include a breakfast.
Check in process was nice, staff was friendly
Stayed in August 2021
Reviewed: 26 July 2021
Cody
United StatesA little pricey for the amenities and quality
Convenient and clean
Stayed in June 2021
Reviewed: 17 July 2021
Jody
United StatesJason and Mikoh at the front desk were extremely helpful!
Stayed in July 2021
Reviewed: 9 July 2021
Zandra
United StatesOur room smelled like feet. It smelled like walking into a Chucke Cheese. We had to open the window to air it out every time we returned to our room. Also, it took 5 minutes of running the water for it to get hot. All of which I brought to the managers attention. We were in room 191.
Location is great. Right next to a grocery store. It's close enough to downtown Park City you can walk. The housekeeping staff was accommodating.
Stayed in July 2021
Lourdes, France
Richmond, Canada
San Bernardino, USA
Beijing, China
Shanghai, China
Steinigtwolmsdorf, Germany
Miami Beach, USA
New York, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content