Av. Tamanaco, Urb. El Rosal, Municipio Chacao, 1060 Caracas, Venezuela
#15 of 37 hotels in Caracas
Guests' ChoiceBased on 65 hotel reviews
8.0Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.3
Staff
8.3
Value for money
7.9
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Showing 1 – 25
Reviewed: 25 March 2024
Emiro
CanadaThe Breakfast was fantastic! Very friendly people.
Stayed in March 2024
Reviewed: 16 November 2023
Ertugrul
TurkeyRooms need fresh air but no windows.It is a little bit disturbing.
All was great , especially the helpful staff.They were very friendly and smiling.
Stayed in November 2023
Reviewed: 28 August 2023
Jose
VenezuelaThe hot water was insufficient
The room and hotel was very clean
Stayed in August 2023
Reviewed: 26 June 2023
Carlos
QatarI am arepas’ lover and this hotel has worst Arepas ever. Better try outside the hotel. Breakfast has very limited selection.
The GYM is superb ! All the staff is very helpful. 🙏🏽
Stayed in June 2023
Reviewed: 5 February 2023
Rafael
United StatesThey did not give me an invoice as I requested.
Breakfast very good, excellent staff
Stayed in February 2023
Reviewed: 6 June 2022
Yasmina
United Kingdomnothing
location and breakfast
Stayed in May 2022
Reviewed: 6 April 2022
Luis
VenezuelaThe Internet Wifi
The staff and size rooms
Stayed in March 2022
Reviewed: 24 March 2022
Jesus
VenezuelaWifi was very slow and cyclic
Excellent service on reception
Stayed in March 2022
Reviewed: 20 January 2022
Oscar
Venezuelagood services. excellent rooms
Stayed in January 2022
Reviewed: 20 December 2021
Andrea
Germanybreakfast looked a little messy, the bathroom was literally flooding after every shower. there was construction in the middle of the lobby and they didnt bother to make a special hall for the guests
the beds were comfy, breakfast area had a nice view
Stayed in November 2021
Reviewed: 24 February 2024
Edgar-coromoto
AustraliaEverything excellent
Stayed in January 2024
Reviewed: 29 December 2023
Ricardo
United StatesThe newly renovated rooms are very nice, well decorated, great bathroom. Confortable over all. The staff is very friendly and always smiling. Love the breakfast area with a view of the city.
Stayed in December 2023
Reviewed: 15 December 2023
Samuel
United StatesNothing
I never stayed they canceled my reservation without notify me
Stayed in November 2023
Reviewed: 27 May 2023
Jan
Czech Republicbathroom: the shower drain was leaking and the sink faucet broke and no one fixed it in 5 days
Stayed in May 2023
Reviewed: 23 April 2023
Ricardo
LebanonBad staff Bad attention
Only location
Stayed in April 2023
Reviewed: 18 April 2023
Andrea
VenezuelaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 29 March 2023
Zulenny
Venezuelaexcelente
Stayed in March 2023
Reviewed: 14 February 2023
Osmary
Venezuelathe team need to improve customer service
facilities need renovation.
Stayed in February 2023
Reviewed: 10 February 2023
Steve
United StatesService was excellent. Location is in a very nice and safe area. This is an upscale area of Caracas. Great restaurants and shopping close by.
Stayed in February 2023
Reviewed: 8 February 2023
Antonio
SpainGreat room, big and confortable.
Stayed in January 2023
Reviewed: 17 December 2022
Esteban
United Statesno taxis available, no room service in the night
location
Stayed in December 2022
Reviewed: 28 October 2022
Roman
NicaraguaI've come a little bit early at 13:30 and at reception I was told to wait till check-in time at 15:00. Then at 15:00 I was told that my room wasn't ready and I needed to wait more. It was supposed that I would be informed about the readiness of my room but I wasn't. Finally at 16:00 after I myself asked once again I was given the room. The worst is that nobody cared about the situation, nobody apologized, offered wifi or water. Nothing
Stayed in October 2022
Reviewed: 20 October 2022
Teofan
AlbaniaThe worst staff ever existed, they treated me like an idiot. Also the worst breakfast I’ve ever eaten, the same every day.
Stayed in October 2022
Reviewed: 16 July 2022
Kiril
BulgariaNoone speaks English Super complicated to pay with card.. Asked for maybe 5 different drinks such as Gin tonic... or mojito... or negroni... or just tonic water.. nothing
Stayed in July 2022
Showing 1 – 25
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