6720 Smith Bay, 00802 East End, US Virgin Islands
#6 of 15 hotels in East End
Guests' ChoiceBased on 26 hotel reviews
7.8Cleanliness
8.0
Comfort
7.4
Location
8.8
Facilities
7.7
Staff
8.4
Value for money
7.4
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Showing 1 – 25
Reviewed: 26 February 2024
Ernest
United StatesThe taxi service took some time to get a handle on having correct change since none had any and took only cash.
It had that feeling you look forward to when going to the beach and that beach was right outside the hotel.
Stayed in February 2024
Reviewed: 27 December 2023
Andem
United StatesThe building is dated. The room smelled moldy. The pull-out bed was atrocious- we had to get several blankets and comforters to put on the bed so the bed springs won't kill me.
The proximity to the beach. Made using the beach very convenient.
Stayed in December 2023
Reviewed: 7 November 2023
Jonny
United StatesFor the amount you pay the little things really matter. There was no bottled water provided and you can’t drink the tap water, also no coffee or tea bags to greet you after a long journey. These weren’t big deals but would have been nice to allow a new visitor to relax after a long day of travel. The really big deal was the noise the crane they had working on something on the roof everyday all day. It was loud and spewed black smoke. I was gone a lot but every time I went outside or on the porch I heard the motor and smelled grease which tainted the wonderful view.
The property had a great location with beach access and great views with our double decker porches. The condo was big and spacious and very clean on arrival.
Stayed in November 2023
Reviewed: 8 August 2023
Betty
United StatesStove is not working, sofa bed is old and not comfortable, lighting is bed.
Nice view but not much to do.
Stayed in August 2023
Reviewed: 26 December 2022
Nicoletta
United StatesThe new apartment was perfect, except for a missing remote control that prevented us from being able to turn off the fan in the master bedroom. Also, the apartment was a bit pricey, but I guess you pay for the luxury of the view and privacy in one of the most beautiful beaches of St. Thomas!
We had a problem at the beginning (no table in the dining room and a few other issues) and the staff quickly moved us to a better apartment. They were understanding, efficient and polite. The view from the new property was fantastic and we also had a washer and dryer, which helped a lot because we were five people. Thank you!
Stayed in December 2022
Reviewed: 11 March 2022
Denise
United StatesThey could use a new mattress in our room, and we did not have hot water in the shower.
Love the location! Everyone was courteous and friendly, food at the Beach Buzz coffee shop and bar was delicious!
Stayed in March 2022
Reviewed: 22 January 2022
Patricia
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 14 October 2021
Julius
United StatesThe room door lock was pretty rough locking/unlocking
The location and space
Stayed in October 2021
Reviewed: 29 September 2021
Patty
United StatesFurniture in room is very outdated Couch uncomfortable
View was from room fabulous Staff was great Room very spacious with full kitchen
Stayed in September 2021
Reviewed: 12 September 2021
Guzman
United StatesThere is no restaurant in the facilities, only a beach bar with limited service. No room service either.
The location is very good, close to town and very nice beach. The room was perfect, with a covered area facing the beach and direct access to it.
Stayed in August 2021
Reviewed: 20 February 2024
Terri
United StatesRoom had a horrible location - our room was right next door to the office. Entire resort seemed a bit run down, and our room was even worse. Old furnishings, no coffee table in living area, and a bit dirty too. Extremely loud, the walls were paper thin, and housekeeping staff hung out right outside of our room taking loudly starting at 8:00 a.m. Also, although we had an ocean view, we also overlooked the side of the restaurant and stacks of lawn chairs, and the people who signed up for water activities gathered in front of our back lanai. We were scared senseless when security pounded on our door at 7:45 a.m. one morning. Why? To basically yell at me for hanging our beach towels on the outdoor railings overnight.
Location was good and the beach was beautiful, with some snorkeling areas in the water nearby.
Stayed in February 2024
Reviewed: 26 May 2022
Mark
United StatesOur room had a strong must odor that we could not get out of the room. We left both ceiling fans on and the screen doors open all day and it was still musty. My son has allergies so that was not helpful.
Location was great, common area facilities were good. I assume you were still building back from hurricanes but that is understandable. The beach was well maintained.
Stayed in April 2022
Reviewed: 28 February 2022
Mann
United StatesThe office wasn't obvious for check-in so we wandered a little before finding it.
We loved the location and being able to just walk right out to the beach for snorkeling and swimming. We also liked the pool and the beach bar within easy walking distance. It was very easy to get a taxi too!
Stayed in February 2022
Reviewed: 25 December 2021
Nicoletta
United Statesnome
The location is absolutely amazing! the apartment is very comfortable and we had two great balconies with vista on the sea where we had breakfast and dinner. Truly a paradise! The staff at the concierge is also very polite and helpful. Unfortunately, we had to leave two days early for an emergency situation at home and the manager was very understanding. A+ and we’ll certainly be back!
Stayed in December 2021
Reviewed: 7 December 2021
Patricia
United StatesNot a thing!
The views of the islands as well as the staff at the resort were phenomenal!
Stayed in December 2021
Reviewed: 16 October 2021
Yamira
Puerto RicoNot clean. Floor was dirty and there were a small cockroaches in the bedroom. Room was a bit dated.
Beautiful location! Ocean view villa very nice.
Stayed in October 2021
Reviewed: 9 September 2021
Sharmika
United StatesThe unit needs a major make over/ upgrades for the price. We were without electricity from 2am to 1130am our last day it was extremely hot!
The beachfront views
Stayed in September 2021
Reviewed: 8 September 2021
Ivan
Puerto RicoI DONT HAVE NOTHING TO CHANGE
everrthing excellent
Stayed in September 2021
Reviewed: 24 August 2021
Dorolyn
BahamasIguana
All was excellent
Stayed in August 2021
Reviewed: 18 December 2022
Anonymous
United StatesThe property is totally dilapidated and run down. Location to the beach is only postive here. Rooms need maintenance. Shower is broken and water is cold. Pool area is broken and no bar ofcouse! The room smelled like mold. The handshower broke Teo e. There are so many damage in the property. Beds are uncomfortable and makes squeaky noise. We barely could sleep.
Location to the beach
Stayed in December 2022
Reviewed: 20 March 2023
Tracy
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 11 August 2022
James
United StatesThere are no comments available for this review
Stayed in August 2022
Reviewed: 24 December 2021
Russell
United StatesThere are no comments available for this review
Stayed in December 2021
Reviewed: 8 August 2023
Bichson
United StatesThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
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