Can’t think of anything

It was great with a variation each morning. The service , food, and the view of the ocean were awesome.

Stayed in April 2024

They could use more dining options.

Great views

Stayed in March 2024

It appears that much of the island is short staffed so expect a delay in getting your room. All restaurants are booked so reservations are a must but actually connecting with a restaurant (not on property) is difficult. Thankfully the restaurants on property are good - just make reservations before you arrive.

The setting is beautiful. The beach and grounds are great. The view from any room or restaurant is memorable. A perfect place to relax and enjoy the near perfect weather conditions.

Stayed in March 2024

$133 per night "energy surcharge", broken equipment in gym.

Great location, nice rooms, great for beach, tennis and golf, great breakfast buffet, very friendly and attentive staff.

Stayed in March 2024

More variety on dinner menu.

Value. Access to clean, quiet beaches. Variety of activities. Friendly staff. Outstanding breakfast.

Stayed in March 2024

We reserved one of the deluxe oceanfront rooms which was fairly expensive and I have to say we were disappointed. The room was dark even with every light on. The view was more of the pool than the ocean and 2 beach recliners for the outside seating. The only towel rack in the bathroom is on the opposite wall from the shower so u have to walk across the room to get your towel or I guess lay it on the floor.. a hook right by the shower would be a very inexpensive fix. The shower is a small tub/ shower combo, I really expected more for this price point. The tv channels are very limited especially since half of them have a loud buzzing noise and no Netflix app. The toilet had to be flushed at least twice to work. Our first night the a/c was so noisy we couldn’t sleep so they were very helpful and upgraded us to another room. I wish they had tables at the beach to put your drinks on. The included breakfast was nice but food just ok.

The location is great and the property very nice and well maintained . Nice beaches that were raked daily and Clear water for snorkeling. The staff is very friendly and willing to help.

Stayed in February 2024

More music at the beach in conjunction with the Mermaid beach side bar.

Breakfast buffet was superb, daily! Great way to start every day.

Stayed in July 2023

Many of the staff need basic service training. Food and beverage usually took 30 or more minutes to arrive and there was almost no followup. The GM seemed lost and not in control. Usually tough to get a cocktail. Food was 5-star price and 3-star quality.

The rooms in the main house, the view, the property. Food and beverage manager and one waiter were attentive. On-property transportation was great, especially drivers. Golf course was good, despite dry conditions and consistent winds.

Stayed in February 2023

Beach

Stayed in October 2022

We have zero complaints other than it would be nice for the resort to be all inclusive.

We loved the ambiance of the resort and the ability to relax. The added bonus is that this place is in paradise. The staff was more than hospitable and friendly.

Stayed in June 2022

I didn’t like that we had to go home and couldn’t stay longer.

The location was beautiful, private and quiet. It was our first trip without our deceased son. We honored his birthday while in St. Croix. The staff and accommodations at The Buccaneer were amazing.

Stayed in March 2022

The back door of my room had to be forced open and the molding broke. The staff promptly fixed it.

Beautiful beach front however being on a tropical island I would expect to see lush gardens everywhere for that is typical on every other tropical resort that I had visited in the past. Here there was plenty of weeds and the grass on the property was brown from lack of water.

Stayed in May 2022

They were under staffed so things like food/drinks took longer than usual and some locations (Grotto) weren’t open at all. We were also given the wrong category of room.

The beaches are gorgeous, the grotto pool is very nice. The food was decent and the staff was fairly friendly. it wasn’t overcrowded either.

Stayed in April 2022

Only one of their restaurants was open. They clearly did not have a handle on dinner service at all. when a reservation was made at times they took as long as an hour beyond the scheduled time to seat you. Food was very expensive. I don’t mind paying as long as the service and food quality match the price. It did not. The complimentary breakfast buffet was fair. However with only one restaurant available on-site with very high prices and a major ordeal to be seated we felt a bit of food insecurity as the property is a car ride to any other alternatives offsite. Highly recommend renting a car if you stay here. Other then that it is truly spectacular.

beautiful location. comfortable accommodations.

Stayed in February 2022

for the price, needs to be better groomed - grass in better shape, neater, construction materials better hidden

beautiful spot, views; always love the breakfast on the terrace

Stayed in January 2022

No microwave in suite

The breakfast and staff were amazing

Stayed in December 2021

Beauregard Bay -entrance to the water was dangerous. The spa was closed and we were not informed of it. We left early on the last day and breakfast was supposed to be open at 7am and was not.

The location, Mermaid beach, the food was good, the ambience, the golf, the pool.

Stayed in November 2021

The breakfast is not what it used to be. Very basic .

The breakfast buffet was ok.

Stayed in October 2021

Our original room wasn’t what we expected. But the staff accommodated us politely and promptly and we ended up being very satisfied with our room and everything else about the property!

Large property with gorgeous views. Great beach with lovey beach staff and water sport/ocean options. The property was well maintained and easy to navigate (we had a car).

Stayed in September 2021

The pillows on the bed were very thin and uncomfortable and our toilet leaked onto the floor the first few days. The food at the restaurants (Beauregards and Mermaid) was very overpriced and took forever, I recommend eating elsewhere on the island. Everything at the hotel closes too early, the restaurants stop serving at 8 and the live music on the Terrace was over by 9pm every night.

The 3 beaches were amazing, some of the best on the island. We loved walking to Whistle Beach, we had the whole beach to ourselves. The snorkeling at Grotto Beach and Mermaid Beach was better than some of the other beaches we went to in Fredrickstead. I really enjoyed the view of Grotto Beach from our room and the convenience of our room's location. The breakfast buffet was great, we enjoyed it everyday, Delma and Pat were great servers. The service at Beauregards Bar was great from Ken the bartender. And we enjoyed going to get drinks from Patrice at the Terrace Bar at night. The overall vibe of the resort was peaceful and quiet, perfect for what we were looking for.

Stayed in July 2021

Some staff weren’t helpful.

The property was beautiful located right on the beach. The rooms are spacious and kept very clean. The resort is large so we rented a car to move from place to place.

Stayed in July 2021

The Mermaid restaurant menu could add a few more chooses. A little live music would be nice. Maybe a guitar or piano player? The Saturday night buffet was a little pricey.

Very laid back....pool was very nice and not overly crowded. The staff was exceptionally nice and friendly. Golf course was challenging but not difficult. Housekeeping staff did an outstanding job refreshing our room. The Beach Bar and staff were awesome.

Stayed in May 2021

The room was pretty basic compared to the price we paid and we were put at the top of the hill which made it pretty tiring to go back and forth from the beach. The problems have been mostly with the staff - excluding few special mentions above we have encountered pretty rude staff. One day we had to wait over 1.5hrs for a burger at the mermaid and no-one cared about it (we politely asked about delays and the answer was: you are in paradise, just chill). Or another time we called for a cab in Christiansed that arrived over 1 hour later and when calling the front desk (I am a girl and waiting in the middle of the street at 9pm is not super reccomended) the guy at the front desk told me the cab will eventually come to stop calling and hang up on me. In summary: the place is great but a bit more of customer service is needed given the 4stars and over $5k we paid to stay there (used to 4 and 5 starts hotel this was the first time it seemed they were doing me a favor ahah).

The property is amazing and one of the best places we have seen on the island. Few special mentions of the staff > Lea from the front desk, Vicki from the Spa, Andreas as the manager of the property.

Stayed in May 2021

Beautiful resort and great people.

Stayed in April 2021