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Reviews of Alagon Saigon Hotel & Spa 4 stars

289-291 Ly Tu Trong, District 1, Ho Chi Minh City, Vietnam

#345 of 996 hotels in Ho Chi Minh City

Guests' Choice

Review score

Based on 415 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 12 May 2024

    8.0
    Stayed her 10years ago & definitely noticed a huge improvement to the rooms.
    • Leisure trip
    • Couple
    • Executive Room - Rooftop Sauna & Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Not hotel fault but had smokers in next room (hotel is non-smoking) & smoke smell came through our air con vents😠. Staff were quick to act came up & installed air atomisers got rid of smell & think smoking guests were spoken to as never smelt it again.

    Great location short walk to Ben Than Markets. Room was lovely had the Executive very good value for money.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Small Double Room - No Window
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was excellent, location is central, staff is very friendly and professional. The rooms are clean

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Comfortable and welcoming :)
    • Leisure trip
    • Couple
    • Deluxe Double Room (No Window) - Rooftop Pool and Sauna Access
    • Stayed 3 nights
    • Submitted via mobile

    Bed and pillows were hard

    Staff very friendly. Yum breakfast every morning. Good food and drinks - and cocktail hour (albeit slightly weird hours 1pm-5pm). Very clean and daily room cleaning.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Good first stay in Vietnam, great District 1 location
    • Leisure trip
    • Couple
    • Premier Deluxe Room - Rooftop Sauna & Hot Tub
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was just okay.

    The location was good, friendly staff. It was our first stay in Vietnam and no complaints. Very grateful for the hotel not charging us with a late cancellation of our friends booking.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    8.0
    One night stay
    • Leisure trip
    • Couple
    • Premier Deluxe Room - Rooftop Sauna & Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    I received an email saying our reservation had been cancelled. When I called the hotel they said someone had cancelled it by mistake. Rooftop area a bit crowded and noisy at times.

    Location and comfortable bed. Room was very quiet. Nice breakfast with good range. Helpful staff with good information.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - No View
    • Stayed 4 nights
    • Submitted via mobile

    Size of room

    Location

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premier Deluxe Room - Rooftop Sauna & Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    The location was not as convenient as I expected

    The friendly staff and cleanliness. The rooms were well appointed.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with Window - Rooftop Pool and Sauna Access
    • Stayed 5 nights
    • Submitted via mobile

    A little bit old now...

    Very good hotel in Saigon, very ni e breakfast, good food there, nice people, nice pool area on ghe roof

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Ho Chi Minh stay
    • Leisure trip
    • Couple
    • Premier Deluxe Room - Rooftop Sauna & Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    Rooftop area lovely but a little crowded at times.

    We had a lovely room. It was clean and comfortable. We enjoyed the sun deck and the pool after a long day though it can get a little crowded. Breakfast was tasty with a wide selection of food. We enjoyed the use of the sauna and spa. The staff were friendly and helpful with tour bookings and transport.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Couple
    • Deluxe Twin Room - No View
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are small....

    The location is good ...

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Great location with lots to like
    • Leisure trip
    • Couple
    • Deluxe Room with Window - Rooftop Pool and Sauna Access
    • Stayed 3 nights
    • Submitted via mobile

    Access to the rooms through dining areas

    Location and breakfast options were great

    Stayed in April 2024

  • Reviewed: 23 March 2024

    8.0
    Nice place, nice staff
    • Leisure trip
    • Couple
    • Premier Deluxe Double - Westwing
    • Stayed 4 nights
    • Submitted via mobile

    The pool area was not clean, tables dirty and chipped tiles around the pool. Breakfast good on the day we got there early - but everything had run out on the day we turned up at 9am (even water).

    Great location - able to walk to most places, nice staff, lovely comfortable bed, we also booked a trip to the Mekong Delta via the hotel and it was much cheaper than the tourist booths

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Great location and friendly staff - but areas for improvement.
    • Leisure trip
    • Solo traveller
    • Small Double Room - No Window
    • Stayed 3 nights
    • Submitted via mobile

    Bed was a little uncomfortable and the fridge didn’t work in my room. Also - not nearly enough loungers with sunshades by the rooftop pool. I never managed to get one - and couldn’t sit in the sun. A shame.

    Great location and a real antique feel about the reception area. Impressed with the buffet breakfast as well - always crucial!

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Alagon does not disappoint.
    • Leisure trip
    • Couple
    • Deluxe Double Room (No Window) - Rooftop Pool and Sauna Access
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Been before reliable, good facilities and clean. Good location.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    8.0
    Great stay will return everything you need but double bed rooms in other building better
    • Leisure trip
    • Group
    • Deluxe Double Room (No Window) - Rooftop Pool and Sauna Access
    • Stayed 2 nights
    • Submitted via mobile

    Room clean but small and old looking

    Location close to markets live music excellent great food and choices free lunch transfers and cocktail with snacks excellent, spa and pool looked great, many restaurants coffee shops nearby and excellent convenience store next door

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room - No Window
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are a bit small, but good value

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Great city hotel
    • Leisure trip
    • Couple
    • Deluxe Room with Window - Rooftop Pool and Sauna Access
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location, staff were very friendly, breakfast was outstanding, and the bed was comfy. Would definitely stay again

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Great value … return visit
    • Leisure trip
    • Couple
    • Small Double Room - No Window
    • Stayed 1 night
    • Submitted via mobile

    Central boutique hotel

    Stayed in February 2024

  • Reviewed: 24 January 2024

    9.0
    felt safe. breakfast and service were excellent
    • Leisure trip
    • Solo traveller
    • Executive Room - Rooftop Sauna & Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    no window

    clean, location and staff were kind

    Stayed in December 2023

  • Reviewed: 20 January 2024

    7.0
    Not worth the money
    • Couple
    • Deluxe Double Room (No Window) - Rooftop Pool and Sauna Access
    • Stayed 4 nights
    • Submitted via mobile

    I booked initially a room without window but it was so horribly small that ended up paying a lot for an upgrade to a bigger room. The size of the first room was a major setback that affected my experience. Also, when you book a room in this hotel it does not say in any point that you need to pay for a deposit of 100 usd in cash (or at least we were not given the option to pay by card). Did not have usd but Euros were accepted. I don't know if guests break or steal items in this hotel regularly so they need to ensure they have your cash, but this practise makes you feel very disrespected and untrusted as a quest, even when you get your deposit back. I have lived years in Saigon and travelled around Vietnam and this is not a common practise. Customer service was not able to compensate for this negative feeling, so for me it was definitely not worth the amount I ended up paying for my stay. There are plenty of more welcoming hotels in Sgn.

    Central location in D1, easy to visit major attractions if you're interested. Breakfast area is large (and can be very noisy and crowded) and you can choose from Vietnamese and Continental foods. Easy to find foods to eat even with dietary restrictions. Our room price included airport pick-up which was nice as we arrived late. The rooftop area with bar, pool, garden and gym is nice and we got complimentary drinks of our choice. Our second room was ok, but the bathtub instead of a normal shower made showering a bit clumsy.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Stay here
    • Leisure trip
    • Couple
    • Deluxe Twin Room - No View
    • Stayed 1 night
    • Submitted via mobile

    Shower water was lukewarm in both my stays/rooms this time

    Free cocktails and chips,free foot massage,free dinner. Lift system is crazy. Breakfasts really excellent.great location. My fourth visit

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premier Deluxe Room - Rooftop Sauna & Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Good location in Central Saigon. A lot of noise from room next door was not good. I rang reception bit they must of told the occupants that we had complained. They guy, causing the noise,knocked on our door in an angry mood.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Room - Rooftop Sauna & Hot Tub
    • Stayed 3 nights
    • Submitted via mobile

    Nice friendly staff, clean, location very convenient

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    Used to be cheaper
    • Leisure trip
    • Couple
    • Deluxe Double Room (No Window) - Rooftop Pool and Sauna Access
    • Stayed 2 nights
    • Submitted via mobile

    Pool is small. Long wait for lifts sometime as staff uses the lifts for washing and transport bottles of water…

    I stayed here many times in my many many travels to Vietnam. Everything is the same but the price, it has almost doubled.

    Stayed in January 2024

Showing 1 – 25

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