Nothing

Great location! The rooms are quiet and comfy

Stayed in April 2024

Nothing. Everything was excellent!

Staff are amazing especially Han, Jane, Du, and Trong who all went out of their way to make sure we had everything we needed. The rooms were very clean and comfortable. Location was excellent, right in the center of everything yet the rooms were very quiet.

Stayed in May 2024

No hair dryer in the room. The noise from the hallway was a bit loud sometimes (my room was next to the cleaning staff room).

Breakfast was very rich and tasty, the location was good, very central.

Stayed in April 2024

Nothing

The bar is lovely staff very nice

Stayed in April 2024

Nothing. Everything was great.

The location is awesome. Right in the middle of the Old Quarter. At night the street closes and a bunch of restaurants open. However, we didn’t hear noise in the room. The service was excellent, very personalized a attentive. Bedroom was super clean, the breakfast was good too. Good variety of food, nice setting, and very clean. Overall this is a great hotel with excellent customer service and location.

Stayed in April 2024

You walk right out of this hotel right into the active street of bars and restaurants, but when you go back into your room it is very peaceful. The staff was amazing and breakfast was so so good!

Stayed in March 2024

The location was great - right in the middle of the Old Quarter’s nightlife, but my room was nice and quiet.

Stayed in April 2024

The room size was smaller than expected. It was OK for a few nights, but for longer periods we would have chosen a place with larger rooms. To be fair: Most hotels in the same area have similar sized rooms due to the density of the neighbourhood.

Great breakfast, noise-cancelling windows, super friendly and transparent staff. Restaurant (Gourmet Corner), great menu and amazing presentation. The location is in the middle of the beer street, but we could not hear any noise coming from the street. We got a good discount on the restaurant and sky bar. Really value for money.

Stayed in March 2024

Location is central so it's very convenient and close to many good restaurants, shopping and the lake. The hotel is right in the middle of beer street so it gets very lively and noisy at night. Our room was on the other side, but we could still hear some muffled noise until midnight. It really wasn't an issue for us. We had a twin room that had two very nice, comfortable beds. The beds were not the standard twin size, but extra wide and long. The firmness was perfect and bedding was high quality. The room wasn't spacious but clean. We had a big window which brought in light and that was important because many of the rooms in Hanoi don't have windows so it's dark and can feel claustrophobic. Only complaint would be that the showers don't have a proper door so the water sprays outside a bit. Not a big issue. Breakfast was very good. Had a perfectly made omelette and fresh yogurt with fresh passion fruit every morning. Of course, there were many other choices since it was buffet style, but that is what I looked forward to every morning. One minor complaint would be that potatoes weren't offered every morning. A potato dish was offered only one day out of 4 breakfasts. Another highlight of breakfast was the view from the room. The service was excellent. The whole staff was friendly and attentive, but we got exceptional service from Du at the front desk. He made it a point to give us his whatsapp contact when we arrived, in case we ever needed it. I didn't anticipate the need to contact him, but it sure came in handy a number of times when we needed a recommendation for a restaurant, shopping for a certain thing, helping to prepare a breakfast box to take for the day trip to Halong Bay, or getting directions when we were far from the hotel. He always replied quickly even when he was off duty.

Stayed in April 2024

maybe an area to sit quietly during the day

breakfast was excellent with wide range of food service was excellent all staff polite, helpful and friendly

Stayed in April 2024

Over priced sky bar

Excellent location right next to beer street, wonderful staff and service

Stayed in March 2024

Nothing

Exceptional service from every member of staff. Du was especially helpful. He went above and beyond to make our stay perfect.

Stayed in March 2024

Location Excellent, breakfast is fantastic, our room with a balcony gave great views over the city. The room when we arrived felt slightly smaller than it looked online, but it was very comfortable and clean.

Stayed in March 2024

1) It’s located on a “party street” that I had no idea about when I booked it. So at night there was loud music blasting through the window and it was difficult to sleep. 2) My friends and I were vegan, and vegan breakfast options were quite limited.

Everything was clean and comfortable. Staff was very nice and helpful.

Stayed in March 2024

Avoid 8th floor if possible since the rooms are right below the restaurant so it gets quite noisy starting 6am and into the late evening (you can hear furniture moving above the ceiling etc). Also sadly the beds are not very good, they are very bouncy so you are likey to disrupt each other's sleep. On another occasion we stayed at 7th floor and had no issues with the noise.

Very central location, right in the middle of the Old Quarter and at a very busy and noisy street yet the rooms are totally quiet as they are at the back of the street. Very good breakfast. Stylish rooms. Very friendly and helpful staff. Big thank you to the manager for helping us sort out our airport transfer after the driver didn't show up.

Stayed in March 2024

the view

very attentive staff delicious breakfast

Stayed in March 2024

Breakfast finished too early

Lovely hotel exceptional

Stayed in March 2024

Beware the room with no windows (narrow building butting up against the next bldg. Rooms with windows are available but at a premium. Worth it.

My 4th stay at this hotel since 2014 (previous was the Essence hotel). I keep returning as has all I need and no more. Inside the hotel, an oasis as otherwise located right on the button of the Old Quarter. Staff delightful and accommodating. They’ve added a rooftop bar and a resto one level down. Great facilities and views. Breakfast (included) is first class. Dinner is gourmet at the Gourmet Room.

Stayed in February 2024

Nothing

Exceptional customer service from Jane and her staff, so friendly and helpful. The hotel is right at the heart of old town so everything is close to hand.

Stayed in March 2024

If I stayed for another month I wouldn’t find a fault.

Every Aspect of this Hotel was done exceptionally well

Stayed in March 2024

We loved it all. Thank you for a great stay

We stayed at La Mejor for a couple of nights on a return to Hanoi from HaLong Bay. The hotel was wonderful. The staff were welcoming, polite and totally professional. Nothing was too much trouble. We were greeted with great smiles as soon as we walked in the door. The check in process was easy and the room a good size, clean and with a great sized bed. The hotel boasts a Sky Bar, which we used. It serves great cocktails and there is a happy hour too. There is a restaurant too, but we didn't use it. We had two early morning starts so whilst we did use the breakfast service one day, we had limited time. But what we saw and ate was perfect. Just what we needed to set us up for our day of touring. We left the hotel even earlier the next day and the hotel prepared breakfast boxes for us too as we were too early for the breakfast service. Can't fault the this hotel. Wouldn't improve anything. Great stay. Quiet too considering it is close to Beer Street. Would highly recommend.

Stayed in March 2024

Really nice hotel in the heart of the old quarter. The staff is amazing and the rooms are big and stylish. The breakfast is delicious and i'd advise to try also their Rooftop bar and Restaurant. Would definitely go back

Stayed in March 2024

Nothing

Professional and very friendly staff. Great location

Stayed in March 2024

Perfect location in the middle of the old quarter. Lovely sky bar with city views. Very friendly and helpful staff!

Stayed in March 2024