334 Ba Trieu, Hai Ba Trung, Hanoi, Vietnam
#758 of 879 hotels in Hanoi
Guests' ChoiceBased on 12 hotel reviews
7.3Cleanliness
7.3
Comfort
7.4
Location
8.8
Facilities
7.2
Staff
8.0
Value for money
7.4
Free WiFi
8.1
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Showing 1 – 12
Reviewed: 16 October 2022
Thi
Vietnamthe hotel s bathroom was not very clean
The staff was very helpful
Stayed in October 2022
Reviewed: 25 January 2024
Dominik
PolandThe condition of the room, especially of the bathroom was disappointing. Although the beds were quite comfortable, we did not enjoy the bathroom. The shower was missing a piece of construction which caused that water was all over the floor, literally we could call it a flood. Although it is promised to have a non- smoking room, I believe the cleaning service must have smoked in the room, as the smell of the cigarettes was noticeable. Additionally on the windowsill, there was a jar full of cigarette’s butts. The butts were also in the corridor on the floor as well as sticked in the flower pots. So smoking everywhere.
We really liked the food in the cafeteria. We were able to get the original Pho soup, which was a good start to explore Vietnam. The European food was a little bit humble.
Stayed in January 2024
Reviewed: 11 January 2024
Andy
ArgentinaThe man at the reception in the afternoon is terrible, bad service, now empathy and they did not clean the room, I had to ask them to do it, in fact on the last day they did not do it and when they had it everything was dirty, the floor was dirty, the bathroom was Disaster, the auxiliary pillows stained and torn....it was disgusting!
Good location.
Stayed in January 2024
Reviewed: 11 January 2024
Andy
ArgentinaThe man at the reception in the afternoon is terrible, bad service, little empathy and they did not clean the room, I had to ask them to do it, in fact on the last day they did not do it and when they had it everything was dirty, the floor was dirty, the bathroom was Disaster, the auxiliary pillows stained and torn....it was disgusting!
the hotel is very well located .
Stayed in January 2024
Reviewed: 9 October 2023
Ramirez
AustraliaAbout breakfast, I didn't like that it was only until 9:00 am and the options were for lunch, not breakfast. They should improve the menú.
Stayed in October 2023
Reviewed: 19 May 2023
Vicky
VietnamThe picture is not reflecting the reality, the hotel is really more downgraded. Poor staff service as the staff actually are the owner's relatives, so they dont have service mindset (especially the helpers at the kitchen). The bathroom is horrible and without hot water. If I know the bathroom like that, I will not book the room.
Nothing to like. Just wanted to leave it right after check in but i have no choice then just stay.
Stayed in May 2023
Reviewed: 1 August 2022
Moon
South KoreaThe room was spacious and nice The workers were very kind and very close to HUST
Stayed in July 2022
Reviewed: 18 April 2024
Larry
PhilippinesThere are no comments available for this review
Stayed in February 2024
Reviewed: 19 December 2023
Gopisaran
IndiaThere are no comments available for this review
Stayed in October 2023
Reviewed: 9 June 2023
Anh
VietnamThere are no comments available for this review
Stayed in June 2023
Reviewed: 25 March 2023
P
VietnamThere are no comments available for this review
Stayed in February 2023
Showing 1 – 12
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