Lourensford Road, 7130 Somerset West, South Africa
#2 of 6 hotels in Somerset West
Guests' ChoiceBased on 269 hotel reviews
8.9Cleanliness
9.5
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.5
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 21 April 2022
Alicia
South Africathe friendly staff
Stayed in April 2022
Reviewed: 13 April 2022
Asish
United KingdomThey would definitely benefit from an on-site gym
Best service ever experienced. Unbelievable
Stayed in April 2022
Reviewed: 9 April 2022
Kerstin
SwedenThe service at the restaurant was unfortunately to slow. One of the guests got her main course at least a quarter of an hour later than the rest of the party which was not appreciated.
The setting is very nice and the gardens are stunning. The rooms are nicely decorated with comfy beds. The hotel service was very attentive and helpful.
Stayed in January 2022
Reviewed: 8 April 2022
Karen
United KingdomWe struggled to understand the logic of making staff wear masks outside, especially in the heat. It makes no sense at all & we felt so uncomfortable for them.
Beautiful part of the world, staff were friendly and helpful. We also utilized the Spa which was lovely.
Stayed in March 2022
Reviewed: 22 March 2022
Maria
Panamanothing at all
absolutely everything. the property is stunning. the location amazing. decoration unique. really comfortable. service impecable. loved everything about it.
Stayed in March 2022
Reviewed: 14 March 2022
Peter
HungaryTo get to this room, you have to climb extremely narrow and steep staircase. We had to leave early and we woke up the people on the ground-floor by our suitcases dragged down.
We got a "Magnolia" room, which was nice and comfortable,
Stayed in March 2022
Reviewed: 7 March 2022
Riette
South AfricaThe guests in room above us were very noisy after 12. Garden terraces are double story buildings.
immaculate surroundings, accommodation, garden and service
Stayed in March 2022
Reviewed: 6 March 2022
Louise
United KingdomBeautiful gardens and the beautiful rooms!
Beautiful hotel, stylish!
Stayed in March 2022
Reviewed: 2 March 2022
Clive
South AfricaSplendid sitting under the Oak trees
Stayed in March 2022
Reviewed: 23 February 2022
Jan
GermanyWe had minor trouble with noise from an air condition and the manager on duty did immediately everything for us to get a good nights sleep
Beautiful place, very tasteful, extremely well tended garden. Very friendly staff
Stayed in February 2022
Reviewed: 21 February 2022
Gillian
South AfricaOur loft room (17) only had one small window which overlooked the back of the hotel car park.
We mentioned it was our anniversary and they surprised us with cake and champagne in our room! Grounds are beautiful and breakfast outside on the terrace was lovely.
Stayed in February 2022
Reviewed: 20 February 2022
Cherin
South AfricaRoom was spacious and the private patio added to the enjoyment of the room. We were able to have room Service and be outside in the lovely weather
Stayed in February 2022
Reviewed: 20 February 2022
Alan
United KingdomCoffee at breakfast could be improved
Superb hotel - our third visit and definitely would like to return. Nice comfy bedroom. Enjoyed our evening dinner on the outside deck. Friendly staff. Lovely well kept grounds.
Stayed in February 2022
Reviewed: 14 February 2022
Brigitte
South AfricaBREAKFAST WAS GOOD
Stayed in February 2022
Reviewed: 8 February 2022
Murphy
United StatesThe staff was lovely and attentive. The grounds were beautiful. They are walking distance from Laurensford winery.
Stayed in February 2022
Reviewed: 8 February 2022
Jacques
United KingdomToo many single use plastic water bottles. Long wait for food on the Oak terrace.
Lovely peaceful setting in well mamicured gardens. Comfortable and sizeable room. Friendly and welcoming staff.
Stayed in February 2022
Reviewed: 6 February 2022
Louise
South AfricaThey dont have smoking areas
Perfect
Stayed in February 2022
Reviewed: 5 February 2022
Sonia
South AfricaFound a lot of fish moths in our bathroom, not pleasant. Would have loved a king bed, but had a double bed. Stayed in the loft room
Beautiful location, very friendly staff
Stayed in February 2022
Reviewed: 23 January 2022
Thomas
United KingdomBeautiful hotel in a great location, had a 7 course meal in Stefans, Top Grade, would fully recommend both the hotel and Stefans,
Stayed in January 2022
Reviewed: 11 January 2022
Avril
South AfricaStaff were amazing, room was lovely, food is good, Lurra Spa massage was incredible.
Stayed in December 2021
Reviewed: 1 January 2022
Andre
South Africanothing
very neat and spotless
Stayed in January 2022
Reviewed: 26 December 2021
Howard
South AfricaTV and bouquet of channels shocking for this level of hotel.
Breakfast average to good. Location first class
Stayed in December 2021
Reviewed: 13 December 2021
تميم
Saudi ArabiaNothing
everything was perfect
Stayed in December 2021
Reviewed: 12 December 2021
Hlengiwe
South AfricaNothing major but should consider providing more bread options at breakfast
Very clean, staff extremely helpful and friendly. I loved the serenity of the place.
Stayed in December 2021
Reviewed: 16 November 2021
Nicole
South AfricaThe staff were all so lovely and helpful.
Stayed in November 2021
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