115 Katherine Street, Sandton, 2146 Johannesburg, South Africa
#91 of 159 hotels in Johannesburg
Guests' ChoiceBased on 313 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
8.6
Value for money
8.3
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End of dialog contentReviewed: 21 April 2024
Tshepo
BotswanaRoom locations,no porter,poor customer service and the buffet,rooms not thoroughly cleaned,small bed after booking a large bed
The ala carte breakfast
Stayed in April 2024
Reviewed: 19 April 2024
Mahomed
Saudi ArabiaFor a 4 star hotel breakfast option was very limited
Breakfast was very basic & disappointing
Stayed in April 2024
Reviewed: 17 April 2024
Vilakati-mbatha
EswatiniNothing really although I'd appreciate if the bar was replenished everyday with the juice and water
I liked the reception and the place was clean and comfortable
Stayed in April 2024
Reviewed: 28 March 2024
Joyce
South AfricaI cannot fault the place, everything was perfect.
Breakfast was WOW, really enjoyed breakfast there. The apartment exceeded my expectations.
Stayed in March 2024
Reviewed: 26 February 2024
Raees
South AfricaThe staff were unprofessional this along with the disappointing upkeep of the hotel made this my worse stay in Sandton City yet. I doubt anyone stays here more than once.
Absolutely nothing
Stayed in February 2024
Reviewed: 14 February 2024
Masego
South AfricaBreakfast was perfect. I had cereal and requested a wrap thereafter. Overall, I was happy.
Stayed in February 2024
Reviewed: 11 January 2024
Malomo
BotswanaThe location
The location The room organization. Wifi availability
Stayed in December 2023
Reviewed: 3 December 2023
Alane
South AfricaStaff need serious training on how to treat guests.
Stayed in November 2023
Reviewed: 25 November 2023
Sibusiso
South AfricaStaff member at reception didn't know his job and looked like they have problem with bookings made thru booking.com. we booked breakfast on the go night before for 7.30 in the morning , but by 8am it wasn't ready, we had to leave without it.
Had to wait to get the proper room
Stayed in November 2023
Reviewed: 24 September 2023
Justin
South AfricaStaff at breakfast was very unwelcoming & Breakfast was not the best. Room needs a serious upgrade.
Location was great.
Stayed in September 2023
Reviewed: 4 September 2023
Hlengiwe
South AfricaI liked everything
Breakfast was great
Stayed in September 2023
Reviewed: 18 August 2023
Ruth
United Kingdomnothing
comfortable rooms
Stayed in August 2023
Reviewed: 17 August 2023
Maharaullee
MauritiusThe breakfast didn’t have a variety and this doesn’t make sense for a 4 star plus.
The modern amenities and the room setting was very nice. The location good
Stayed in August 2023
Reviewed: 13 August 2023
Mosonngoa
South AfricaGreat location! Stuff really went out of their way to accommodate our large family
Stayed in August 2023
Reviewed: 2 July 2023
Aileen
South AfricaLack of booking requirements Lack of professionalism Bathroom blinds were dusty Patio was not cleaned. We had to move rooms twice before it met our standards The aircon in the second room we were moved to did not work -bedroom. Restaurant ran out of mustard The buffet was prepared late displayed very poorly iro the sausages and bacon where rhey were very haphazardly placed on bread slices, whilst it was done to soak up the oil the presentation lacked anything but poor standards.
The restaurant staff were very helpful and Lerato whilst other staff needed more training on how to handle guests.
Stayed in July 2023
Reviewed: 28 June 2023
Kwena
South AfricaThe fact that the hotel outsources the food but it does not take away that food from the Kelseyville restaurant is tasty
The warm reception when we arrived, the friendly faces and the hotel feels like home will definately be back
Stayed in June 2023
Reviewed: 8 June 2023
Anand
Indiashuttle service and ala carte breakfast
Stayed in June 2023
Reviewed: 4 June 2023
Oscar
South Africalocation and staff
Stayed in April 2023
Reviewed: 26 May 2023
Xolile
South AfricaEverything about this hotel is absolutely fabulous. Highly recommend.
Stayed in May 2023
Reviewed: 1 May 2023
Michael
South AfricaI arrived there hours after booking online and received confirmation only to be told there are more rooms available. Me and my family was left strunded.
Nothing
Stayed in April 2023
Reviewed: 13 April 2023
Iviwe
South Africanone
service was very good
Stayed in April 2023
Reviewed: 2 April 2023
Kelly
Botswanahospitality and warm welcome. they helped me print some documents I had. the shuttle service was supper convenient. will definitely go back
Stayed in March 2023
Reviewed: 7 March 2023
Shaun
South AfricaThe staff were incredible. I had a medical emergency and had to be rushed to hospital. The staff called an ambulance, made sure I was as comfortable as possible, kept all my valuables safe, and put my ID and medical aid card in my shirt pocket. They then contacted two family members twice to keep them updated. They were absolutely brilliant.
Stayed in March 2023
Reviewed: 2 March 2023
Thokozani
South AfricaConfirmed a doubl bed on Booking.com, and on confirmation....only to be told the app got it wrong and we were to be allocated twin beds...,with option to change. And no comromise from the hotel's side. Food was bad, oxtails prepared with baked beans, grilled Lamb chops with no spice, asked for "well prepared" ,but given" almost raw". Dirty, old carpeted rooms...looked vintage.
Nothing
Stayed in March 2023
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