123 High Street, 6140 Grahamstown, South Africa
#8 of 9 hotels in Grahamstown
Guests' ChoiceBased on 234 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.4
Facilities
7.6
Staff
8.6
Value for money
7.5
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 March 2023
Luzuko
South Africathe staff/cleaners just barge in your room without knocking
i liked the location, cleanliness, and the room in total.
Stayed in March 2023
Reviewed: 9 February 2023
Bonang
South AfricaPoor communiction
Nothing
Stayed in February 2023
Reviewed: 29 October 2022
Pheleka
South AfricaThe bathroom was dirty and the mat was smelling the tissue in the bathroom was wet. It is not worth the money it charges
Nothing
Stayed in October 2022
Reviewed: 15 October 2022
Faith
Zimbabwenothing
I liked the looking of the building looks
Stayed in October 2022
Reviewed: 13 October 2022
Tulisa
South AfricaThere was no milk available close to the coffee
Breakfast was amazing. It was self service and there was also so much variety. Al dieterary options considered.
Stayed in October 2022
Reviewed: 13 October 2022
Vhutshilo
South Africacentral, and safe.
Stayed in October 2022
Reviewed: 31 July 2022
Nomthandazo
South AfricaNa
Staff courtesy and helpful
Stayed in July 2022
Reviewed: 20 May 2022
David
South AfricaPoor quality food and archaic fittings in bathroom and price was almost double to others we stayed in on trip to Natal. Would not stay there again
Poor
Stayed in May 2022
Reviewed: 19 May 2022
Zikhona
South AfricaHot water problem
Stayed in May 2022
Reviewed: 22 February 2022
Nomsa
South AfricaAir conditioning, Cleanliness,
Stayed in February 2022
Reviewed: 20 February 2022
Vangile
South AfricaNothing at all
Breakfast was awesome
Stayed in February 2022
Reviewed: 17 February 2022
Zendelene
South AfricaThere was no bar fridge in the room. The toilet is old and not so clean
Stayed in February 2022
Reviewed: 14 February 2022
Mbongeni
South AfricaWater is problematic. There is no Swimming pool and it was very hot
Quiet place.and also their restaurants
Stayed in February 2022
Reviewed: 13 February 2022
Geraldine
South AfricaI had to shower in cold water. The staff really not that friendly and the location where the hotel is situated is very noisy. The hotel has no elevator, and is thus not wheelchair friendly. The extractor fan in the toilet didn't work at all
Nothing special
Stayed in February 2022
Reviewed: 20 December 2021
Ongezwa
South AfricaThe bedding was itchy, maybe mate and bedding needs some deep cleaning otherwise the whole night was uncomfortable. Was itchy as if there is some sort of allergies.
Stayed in December 2021
Reviewed: 19 December 2021
Sidney
South AfricaLocation
I booked for less amount than I had to pay
Stayed in December 2021
Reviewed: 14 December 2021
Ragni
South AfricaConsidering I have left several messages to change the booking date and request for invoice with no response, I wouldn't recommend it to anyone.
Considering I have left several messages to change the booking date and request for invoice with no response, I wouldn't recommend it to anyone.
Stayed in November 2021
Reviewed: 6 December 2021
Sipesihle
South AfricaI did not like that our sheets were stained and that the room was a lot smaller that we expected.
The location was perfect.
Stayed in December 2021
Reviewed: 2 December 2021
Thato
South AfricaThat the fact that the breakfast menu includes items that are not available when you order them
For a small town the hotel exceed our expectations
Stayed in October 2021
Reviewed: 25 October 2021
Takura
South AfricaWater pressure but its grahamstowns situation in general And my room 16s shower taps for hot and cold were switched
The room and staff
Stayed in October 2021
Reviewed: 22 October 2021
Bukelwa
South AfricaBreakfast pack every morning was very nice and good. I enjoyed my stay, I wont lie it was very neat and the staff very welcoming and friendly.
Stayed in October 2021
Reviewed: 23 September 2021
Shannon
United KingdomN/A
N/A
Stayed in August 2021
Reviewed: 31 August 2021
Sinazo
South AfricaWater was cold in the morning
Great value for money
Stayed in August 2021
Reviewed: 7 February 2022
Anonymous
South Africathe view from the room
the room was so comfortable
Stayed in February 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content