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Lucybuta 미국

LITERALLY THE BEST EXPERIENCE IN JAPAN. I am a Japanese American and have been to Japan several times and have stayed at different ryokans but this exceeded my expectations. First of all, the beauty of this hotel from the moment you walk in. I literally gasped when I walked in front of the ryokan. It is so breathtaking and you can see and feel the history of this ryokan. The lobby is on the 5th floor so when you first go, it's very confusing but after your first try you can basically navigate the ryokan very easily. The hotel staff were extremely professional and very friendly. They welcome you with hot tea and a cake and explain everything in detail. You are then escorted by a staff member to your room to explain everything. I got the bigger room and OMG the room was amazing. It was worth every penny! The private onsen with the beautiful balcony! We had a fully stocked complimentary fridge along with tea and coffee. There was a kotatsu in my room, a full living room, and two beds with the most fluffy comforter ever. We also received a Kaiseki style breakfast and dinner and the service was amazing there as well. The dinner was an 11 course dinner and it was amazing! I would have stayed there for a week if it wasn't for the price. I highly recommend!

Serdar 튀르키예

The room with the private bath looking at the river was amazing. We had an exceptional Japanese style accommodation. Breakfast and dinner were satisfying and delicious. The staff was very friendly. We had a great time at this onsen hotel.

Mark 미국

Kashiwaya Ryokan was a wonderful place to stay in Shima. It's located right off the bus stop and is a pleasant walking distance to many other places in Shima. The food was amazing, and every meal as to be savored with all the senses. The service fantastically patient with us. One of the staff, Andrew, provided us with great recommendations on on places to eat in Nagano, our next stop. The three private onsen are a particular delight, giving people uncomfortable with public onsen the opportunity to get used to what an onsen is like. I would highly recommend this place for first time American onsen tourists, especially because it is tattoo friendly.

Simon 콜롬비아

Staff was really eager to help and show us around

kralc 오스트레일리아

Nice large tatami room Rotenburo by the river