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Located in Tulum, 5.6 miles from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel has accommodations with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel provides a hot tub and a business center. At the hotel, each room is equipped with a closet. Rooms include a safety deposit box, while some rooms also feature a balcony and others also feature lake views. At Wakax Hacienda - Cenote & Boutique Hotel the rooms have bed linen and towels. Guests at the accommodation can enjoy a continental breakfast. At Wakax Hacienda - Cenote & Boutique Hotel you'll find a restaurant serving Mexican and International cuisine. Vegetarian, vegan and gluten-free options can also be requested. Guests at the hotel will be able to enjoy activities in and around Tulum, like hiking, snorkeling and canoeing. Bus station Tulum Ruins is 5.1 miles from Wakax Hacienda - Cenote & Boutique Hotel, while Xel Ha is 5.8 miles away. Tulum International Airport is 30 miles from the property, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
2 full beds
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Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.7
Comfort
9.8
Value for money
9.2
Location
9.2
Free Wifi
9.3
High score for Tulum
Select topics to read reviews:

Guests who stayed here loved

  • Ivanna
    Ukraine Ukraine
    Everything was amazing. It feels like the owners care about the details and making your stay as comfortable as possible. The territory was huge, there were multiple cenotes, underground river, a beautiful lagoon, 3 pools, and more. There's lots of...
  • Rose
    United States of America United States of America
    Everything! It’s a beautiful property with all of the amenities and a great chef. There is so much to see and do on site. Great for families/weddings/retreats. A special thank you to the staff who are wonderful & amazing. They carry the heart...
  • Susan
    United Kingdom United Kingdom
    Breakfast was delicious and with great variety - the food overall was wonderful and the cocktails were delicious. We felt so looked after by the staff, who were all friendly and very responsive when we had queries. The setting is blissful - we...
  • Helen
    Kuwait Kuwait
    It was tucked away in the forest with beautiful treasures on the property- rivers, cenotes, walking path in the woods, bicycles, kayaks! The staff were exceptional, and the whole experience was fabulous. Despite the rains we had a beautiful time....
  • Etan
    Israel Israel
    Most amazing property Huge. Beautiful cenotes on site , beautiful biking options
  • Kyoko
    United States of America United States of America
    Wakax is beautiful, luxurious and relaxing! A historical estate still owned and used by the wealthy family who built it 100s of years ago. The menu has great variety and the food is tasty, healthy and attractive. We ate all our meals at Cocol, the...
  • Natalie
    United Kingdom United Kingdom
    Property was beautiful! Staff were super helpful and friendly! Activities such as bike tours and cave tours were included which were great!
  • Zvonko
    Canada Canada
    Absolutely beautiful and totally relaxing.. I really enjoyed the daily yoga. Amazing teachers and what a view from the studio.
  • Susanne
    Canada Canada
    The grounds were beautiful; the forests and the lagoon, the flora and fauna. The owners were very caring and the staff excellent. The tours on the property are not to be missed.
  • Anna
    United States of America United States of America
    An absolute hidden gem in the Tulum area - head here if you want to unwind away from the crowds. The property is immense and there are so many interesting places to explore. Gonzalo (who does tours including of the underwater river) is a gem....

Hotel area info

Restaurants
1 Restaurant On Site

  • El Cocal
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Wakax Hacienda - Cenote & Boutique Hotel
Great facilities! Review score, 9.6

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Private beach area

Bathroom

  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Landmark view
  • Garden view

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Private beach area
    Additional charge
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
  • Live music/Performance
    Additional charge
  • Bike tours
  • Walking tours
  • Beach
  • Water park
  • Water sports facilities on site
  • Snorkeling
  • Cycling
  • Hiking
  • Canoeing
  • Game room

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out

    Entertainment & Family Services

    • Board games/Puzzles
    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Mosquito net
    • Private entrance
    • Car rental
    • Laptop safe
    • Packed lunches
    • Chapel/Shrine
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron

    Accessibility

    • Entire unit located on ground floor

    3 swimming pools

    Pool 1 – outdoorFree!

    • Open all year
    • All ages welcome
    • Pool with view
    • Shallow end
    • Pool/Beach towels

    Pool 2 – outdoorFree!

    • Open all year
    • Pool with view
    • Plunge pool
    • Shallow end
    • Pool/Beach towels

    Pool 3 – outdoorFree!

    • Open all year
    • All ages welcome
    • Pool with view
    • Plunge pool
    • Shallow end
    • Pool/Beach towels

    Spa

    • Personal trainer
    • Yoga classes
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa lounge/Relaxation area
    • Spa facilities
    • Body treatments
    • Hairstyling
    • Makeup services
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Solarium

    Languages Spoken

    • English
    • Spanish

    House rules
    Wakax Hacienda - Cenote & Boutique Hotel takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 10:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Available 24 hours
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 4 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaCash

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Wakax Hacienda - Cenote & Boutique Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Wakax Hacienda - Cenote & Boutique Hotel

    • Room options at Wakax Hacienda - Cenote & Boutique Hotel include:

      • Suite
      • Villa
      • Double

    • Wakax Hacienda - Cenote & Boutique Hotel is 6.2 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Wakax Hacienda - Cenote & Boutique Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

      Breakfast option(s) include:

      • Continental

    • The nearest beach is 0.8 miles from Wakax Hacienda - Cenote & Boutique Hotel. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Wakax Hacienda - Cenote & Boutique Hotel on this page.

    • Check-in at Wakax Hacienda - Cenote & Boutique Hotel is from 3:00 PM, and check-out is until 12:00 PM.

    • The prices at Wakax Hacienda - Cenote & Boutique Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Wakax Hacienda - Cenote & Boutique Hotel offers the following activities/services (charges may apply):

      • Spa
      • Hot tub/Jacuzzi
      • Massage
      • Cycling
      • Hiking
      • Game room
      • Snorkeling
      • Canoeing
      • Water park
      • Solarium
      • Back massage
      • Bike tours
      • Body treatments
      • Beach
      • Head massage
      • Bicycle rental
      • Makeup services
      • Personal trainer
      • Foot massage
      • Public Bath
      • Private beach area
      • Live music/Performance
      • Full-body massage
      • Swimming pool
      • Beauty services
      • Water sports facilities on site
      • Neck massage
      • Walking tours
      • Spa facilities
      • Hand massage
      • Hairstyling
      • Couples' massage
      • Spa lounge/Relaxation area
      • Yoga classes

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Wakax Hacienda - Cenote & Boutique Hotel has 1 restaurant:

      • El Cocal