Get the celebrity treatment with world-class service at Wakax Hacienda - Cenote & Boutique Hotel

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Located in Tulum, 5.6 miles from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel has accommodations with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides airport transportation, while a car rental service is also available. At the hotel, each room is equipped with a closet. Rooms include a safety deposit box, while some rooms also feature a balcony and others also feature lake views. At Wakax Hacienda - Cenote & Boutique Hotel the rooms have bed linen and towels. At the accommodation you'll find a restaurant serving Mexican and International cuisine. Vegetarian, vegan and gluten-free options can also be requested. Guests at Wakax Hacienda - Cenote & Boutique Hotel will be able to enjoy activities in and around Tulum, like hiking, snorkeling and canoeing. The hotel features amenities such as an on-site business center and hot tub. Bus station Tulum Ruins is 5.1 miles from Wakax Hacienda - Cenote & Boutique Hotel, while Xel Ha is 5.8 miles from the property. The nearest airport is Tulum International Airport, 31 miles from the accommodation.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
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Travel Sustainable Level 2

This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.7
Comfort
9.8
Value for money
9.2
Location
9.2
Free WiFi
9.4
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Susanne
    CanadaCanada
    The grounds were beautiful; the forests and the lagoon, the flora and fauna. The owners were very caring and the staff excellent. The tours on the property are not to be missed.
  • Anna
    United States of AmericaUnited States of America
    An absolute hidden gem in the Tulum area - head here if you want to unwind away from the crowds. The property is immense and there are so many interesting places to explore. Gonzalo (who does tours including of the underwater river) is a gem....
  • Megan
    United States of AmericaUnited States of America
    I really loved this place.. the property itself is amazing, the activities, the room, the staff! One of the best places I have ever stayed.

Hotel area info

Restaurants
1 Restaurant On Site

  • El Cocal
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Wakax Hacienda - Cenote & Boutique Hotel
Great facilities! Review score, 9.6

Most popular amenities
  • 3 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Private beach area
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Landmark view
  • Garden view
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Private beach area
    Additional charge
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
  • Live music/Performance
    Additional charge
  • Bike tours
  • Walking tours
  • Beach
  • Water park
  • Water sports facilities on site
  • Snorkeling
  • Cycling
  • Hiking
  • Canoeing
  • Game room
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out
    Entertainment & Family Services
    • Board games/Puzzles
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Mosquito net
    • Private entrance
    • Car rental
    • Laptop safe
    • Packed lunches
    • Chapel/Shrine
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    Accessibility
    • Entire unit located on ground floor
    3 swimming pools
    Pool 1 – outdoorFree!
    • Open all year
    • All ages welcome
    • Pool with view
    • Shallow end
    • Pool/Beach towels
    Pool 2 – outdoorFree!
    • Open all year
    • Pool with view
    • Plunge pool
    • Shallow end
    • Pool/Beach towels
    Pool 3 – outdoorFree!
    • Open all year
    • All ages welcome
    • Pool with view
    • Plunge pool
    • Shallow end
    • Pool/Beach towels
    Spa
    • Personal trainer
    • Yoga classes
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa lounge/Relaxation area
    • Spa facilities
    • Body treatments
    • Hairstyling
    • Makeup services
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Solarium
    Languages Spoken
    • English
    • Spanish

    House rules

    Wakax Hacienda - Cenote & Boutique Hotel takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 10:00 PM

    Check-out

    Available 24 hours

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Visa American Express Cash Wakax Hacienda - Cenote & Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about Wakax Hacienda - Cenote & Boutique Hotel

    • Check-in at Wakax Hacienda - Cenote & Boutique Hotel is from 3:00 PM, and check-out is until 12:00 PM.

    • Wakax Hacienda - Cenote & Boutique Hotel is 6.2 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Room options at Wakax Hacienda - Cenote & Boutique Hotel include:

      • Suite
      • Villa

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Wakax Hacienda - Cenote & Boutique Hotel on this page.

    • Wakax Hacienda - Cenote & Boutique Hotel offers the following activities/services (charges may apply):

      • Spa
      • Hot tub/Jacuzzi
      • Massage
      • Cycling
      • Hiking
      • Game room
      • Snorkeling
      • Canoeing
      • Water park
      • Solarium
      • Back massage
      • Bike tours
      • Body treatments
      • Beach
      • Head massage
      • Bicycle rental
      • Makeup services
      • Personal trainer
      • Foot massage
      • Public Bath
      • Private beach area
      • Live music/Performance
      • Full-body massage
      • Swimming pool
      • Beauty services
      • Water sports facilities on site
      • Neck massage
      • Walking tours
      • Spa facilities
      • Hand massage
      • Hairstyling
      • Couples' massage
      • Spa lounge/Relaxation area
      • Yoga classes

    • Wakax Hacienda - Cenote & Boutique Hotel has 1 restaurant:

      • El Cocal

    • The prices at Wakax Hacienda - Cenote & Boutique Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.