-Credit card will be used for guarantee purposes only. Credit cards will be pre-authorised and the pre-authorisation will hold the full amount of booking at least 7 days prior to arrival. The full of amount of the booking must be paid when checking in.

-Holidays, New Year's and weekends in high season (Staying Friday and Saturday night period May 23 - August 17): Room rate does not include meals and the surcharge will be collected upon check-in.

- If a guest's name checking in at the hotel is different from the guest's name in the confirmation voucher, the surcharge for changing the guest's name is VND500.000

- Please show a photo identification and your credit card which was used to pay for the reservation in Online Application. If the credit card doesn't match in Hotel voucher, direct payment might be required.

- A damage deposit of VND 1000000 is required on arrival. This will be collected as a cash or credit card payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash or credit card, subject to an inspection of the property.

- Please note that all Special Requests are subject to availability and additional charges may apply.

- Food and beverage are not allowed to bring into the room and hotel during your stay.

- On 31 Dec 2022, the room rate does not include compulsory meals and the surcharge will be collected upon check-in. Gala Dinner VND850.000/person.

-Age of children are defined by birth year, not by birthday. Extra children which are not included in the reservation shall be applied surcharge according to the hotel's regulation.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

도착 전 계좌 이체로 요금을 결제하셔야 합니다. 예약이 완료되면 숙박 업체 측에서 계좌 이체 안내를 위해 직접 연락드립니다.

숙소 도착 시 손해 보증금(VND 1,000,000)을 지불하셔야 합니다. 이는 현금으로 지불하셔야 합니다. 체크아웃 시 환불 받으실 수 있습니다. 숙소 측 객실 점검 후 이상이 없을 시 손해 보증금 전액을 돌려드립니다.