Reviews of Elephant Springs
31 Sutter Road, 0480 Bela-Bela, South Africa
Loading
Guests also reviewed these properties:
Los Angeles, United States
Enterprise, United States
Hermanus, South Africa
Monchegorsk, Russia
Rio de Janeiro, Brazil
Merano, Italy
Cascais, Portugal
Sibiu, Romania
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: September 10, 2025 · Stayed in July 2025
Verified reviewReviewed: September 8, 2025 · Stayed in August 2025
Verified reviewReviewed: September 8, 2025 · Stayed in September 2025
Verified reviewReviewed: September 8, 2025 · Stayed in August 2025
Verified reviewReviewed: September 8, 2025 · Stayed in September 2025
Verified reviewNice comfortability of the room , and the nice chill out
No cleaning materials incase you spill something
Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewBed was a disater The breakfast was not appetizing Hot water from the shower didn't have power. The fan was noisy as if it will fall down. Only found hand towels in the rooms
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewReviewed: September 4, 2025 · Stayed in September 2025
Verified reviewEverything was clean and Good.
Reviewed: September 3, 2025 · Stayed in July 2025
Verified reviewReviewed: September 2, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewNothing
We had to be moved to another room because the sink was leaking. The bed we slept on we were basically sleeping on the base, the bed is finished and old. To make it worse they allowed loud music, the apartment next to us had a huge speaker. Since morning until 10pm it was loud
Thank you for your feedback. We are sorry to hear that the neighbours brought their own music, which is not permitted. We will be sure to address this with our security. We only provide DJ entertainment ourselves during the weekend for all guests.
Thank you for your feedback. We are sorry to hear that the neighbours brought their own music, which is not permitted. We will be sure to address this with our security. We only provide DJ entertainment ourselves during the weekend for all … Show more
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewSpacious,no chaos or noises, peace of mind
Nothing
Thank you for your kind words. We hope to see you again soon.
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 25, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 16, 2025 · Stayed in July 2025
Verified reviewThe service that i got from the reception exceeded my expectations. They were so friendly, I can't remember their names.
Bathroom did not have bath mat on the floor. I nearly slipped.
Thank you Paulinah for your review. We will be sure to address the missing bathmat which is standard for all bedrooms. We are pleased you had a lovely 23rd birthday and thank you for choosing to spend it with us. We hope to welcome you back again soon.
Thank you Paulinah for your review. We will be sure to address the missing bathmat which is standard for all bedrooms. We are pleased you had a lovely 23rd birthday and thank you for choosing to spend it with us. We hope to welcome you back… Show more
Reviewed: August 14, 2025 · Stayed in August 2025
Verified reviewThe beautiful spacious clean modern rooms
Thank you Kimberly for your compliment. We're glad you had an amazing stay.
Reviewed: August 11, 2025 · Stayed in August 2025
Verified reviewLiked stuff they were good and loving ❤️
Broken beds no water on saturday
Thank you for your review. We're sorry that there was a water supply issue during your stay with us and that this inconvenienced you.
Reviewed: August 11, 2025 · Stayed in July 2025
Verified reviewReviewed: August 11, 2025 · Stayed in August 2025
Verified reviewEnglish breakfast I like the food and the stuff they were friendly, Location was 💯 closed to everything.
NA
Thank you for your lovely review. We're so happy to hear we'll see you again soon.
Reviewed: August 11, 2025 · Stayed in July 2025
Verified reviewReviewed: August 10, 2025 · Stayed in August 2025
Verified reviewThe reception from the staff was welcoming and friendly Thanks to Frans for making our stay a pleasure. We were a big group with 2 kids and he made sure we enjoyed everything and the setup for our dinner was perfect and delicious meal
Nothing
Thank you Elizabeth for your lovely words. We hope to welcome you back again. We'll be sure to share your compliments with Frans.