Located in the centre of Neuchâtel, Hôtel de l’Ecluse is only 300 metres from the shores of Lake Neuchâtel. Guests enjoy breakfast either in the new breakfast room or in the patio in the shade of a fig tree. Free WiFi is provided. The rooms are individually decorated with a romantic, smart or colourful theme. All rooms come with flat-screen cable TV and a minibar, an some have a kitchenette which can be used on request. The private bathrooms have a shower and hairdryer. South-facing rooms offer view of the Neuchatel Castle, while north-facing rooms overlook the courtyard with its garden. Two public underground parking garages are nearby, and one of them offers direct access to the Hôtel de l'Ecluse. Charges are applicable. Within easy reach of public transportation, Hôtel de l’Ecluse is only a 2-minute walk from several restaurants, the centre and shopping facilities. Restaurants or sports activities can be booked at the reception desk.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
and
1 sofa bed
1 large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
9.0
Comfort
8.9
Value for money
8.2
Location
8.6
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Katy
    United Kingdom United Kingdom
    Rooms are well appointed with good amount of space. Access to cooking facilities and equipment if needed. Staff were friendly and helpful
  • Giulia
    Italy Italy
    Great location in a quiet area very close to the center. Clean and quite big room, even with a kitchenette. Very accommodating staff.
  • Claudia
    Switzerland Switzerland
    Location close to the old city. Close to the railway station too

Hotel surroundings

Facilities of Hôtel de l'Ecluse
Great facilities! Review score, 8.4

Most popular facilities
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs CHF 1 per hour.
  • Parking garage
Transport
  • Public transport tickets
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box
General
  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • Arabic
  • German
  • English
  • French
  • Italian

House rules

Hôtel de l'Ecluse takes special requests - add in the next step!

Check-in

From 15:00 to 22:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 9 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
CHF 20 per child, per night
4 - 11 years
Extra bed upon request
CHF 20 per child, per night
12+ years
Extra bed upon request
CHF 45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Maestro Mastercard Visa UnionPay credit card EC-Card American Express Cash Hôtel de l'Ecluse accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel de l'Ecluse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Hôtel de l'Ecluse

  • Hôtel de l'Ecluse is 550 yards from the centre of Neuchâtel. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 500 yards from Hôtel de l'Ecluse. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Hôtel de l'Ecluse is popular with guests booking family stays.

  • Hôtel de l'Ecluse offers the following activities / services (charges may apply):

    • Golf course (within 3 km)

  • Check-in at Hôtel de l'Ecluse is from 15:00, and check-out is until 11:00.

  • The prices at Hôtel de l'Ecluse may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Hôtel de l'Ecluse include:

    • Double
    • Triple
    • Quadruple
    • Suite