You're eligible for a Genius discount at Hotel La Serrania Bucaramanga! To save at this property, all you have to do is sign in.

Featuring a hot tub and a Turkish bath, Hotel La Serrania Bucaramanga offers rooms with free WiFi and plasma TVs. A buffet breakfast is served daily and Bucaramanga city centre is 5 km away. Decorated with tiled floors and light wooden furnishing, rooms at Hotel La Serrania Bucaramanga feature minibars and large windows offering city and street views. All of them have private bathrooms. Guests at Hotel La Serrania Bucaramanga can relax on the sun loungers by the hot tub or make use of the Turkish baths. Polonegro is 18 km away. The hotel is 7 km from the main square.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available at the hotel


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
3 single beds
1 single bed
and
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
8.9
Comfort
8.7
Value for money
8.5
Location
8.9
Free WiFi
7.2
Low score for Bucaramanga
Select topics to read reviews:

See what guests loved the most:

  • John
    Colombia Colombia
    La atencion, la ubicación del hotel, sus instalaciones. Es perfecto para descansar. La atención de sus colaboradores es inmejorable, supremamente atentos. Mil gracias estaré visitándonos nuevamente.
  • Juan
    Colombia Colombia
    El lugar es genial. Es la segunda vez que me hospedo en ese hotel y puedo decir que las habitaciones, la ubicación, la comida y el personal son geniales. Si vuelvo a Bucaramanga y debo buscar hospedaje, esta es mi primera opción en relación...
  • Fredy
    Argentina Argentina
    Buenas instalaciones, buena relación calidad precio

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Local • Latin American

Facilities of Hotel La Serrania Bucaramanga
Great facilities! Review score, 8.5

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
Bedroom
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Laundry
Business facilities
  • Fax/photocopying
  • Business centre
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Spanish

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel La Serrania Bucaramanga takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:00 to 13:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel La Serrania Bucaramanga accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodation plus service). Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

License number: 23261

FAQs about Hotel La Serrania Bucaramanga

  • Room options at Hotel La Serrania Bucaramanga include:

    • Double
    • Triple
    • Twin

  • Guests staying at Hotel La Serrania Bucaramanga can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • Yes, Hotel La Serrania Bucaramanga is popular with guests booking family stays.

  • Hotel La Serrania Bucaramanga has 1 restaurant:

    • Restaurante #1

  • The prices at Hotel La Serrania Bucaramanga may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel La Serrania Bucaramanga offers the following activities / services (charges may apply):

    • Hotel La Serrania Bucaramanga is 1 miles from the centre of Bucaramanga. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel La Serrania Bucaramanga is from 15:00, and check-out is until 13:00.