Reception opening hours :

Monday to Sunday from 07:00 to 12:30 and 13:00 to 17:00.

If you plan on arriving outside of these hours, please contact the residence in advance to obtain the necessary access codes. Contact details can be found on the booking confirmation.

The credit card used to reserve the accommodation will be requested upon arrival. The name on the credit card and the name on the reservation must be the same.

For stays of 1 to 8 nights, housekeeping is available at an additional cost. For stays of 9 nights or more, weekly housekeeping is included in the price. Cleaning includes towel and bed linen changing.

When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Until 45 days before check-in, the cancellation is free of charge. From 44 to 15 days before check-in, the guests will be refunded 50% of the total amount of the reservation. From 14 days before check-in, the cancellation becomes non-refundable. A prepayment of 50% will be asked when the reservation is confirmed.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Garden & City Lyon - Lissieu您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

22:00:00～07:00:00 必須放低音量

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

入住時須支付 € 500 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 14 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。