If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation.

Please note that the maximum height for the car park is 2.08 metres.

Please note that the credit card used to make the reservation and a photo identification will be requested on arrival. The name on the credit card and photo identification must match the guest's name. If this is not the case, the hotel reserves the right to refuse accommodation.

End-of-stay cleaning is included for stays up to 4 nights. A cleaning service can be provided upon request and at an extra cost. A weekly housekeeping service is included for stays of 8 nights or more and includes a change of bed linen and towels. For stays of 5 to 7 nights, a cleaning service can be provided upon request and at an extra cost.

For reservations of 7 rooms or more, special conditions apply. Please contact the property for further details. Contact details can be found on the booking confirmation.

Please note that parking is subject to availability. Parking spaces are allocated upon arrival.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Odalys City Tours Le Jardin des Lettres您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

入住時須支付 € 100 損壞押金。 您將透過信用卡支付費用。 您辦理退房時將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。