• Apartments
  • Kitchen
  • Mountain view
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Bath
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box

Experience world-class service at Résidence Pierre & Vacances Premium Les Terrasses d'Hélios

Located in Flaine, Résidence Pierre & Vacances Les Terrasses d'Hélios offers self-catering apartments. Guests can enjoy an indoor pool and a wellness centre. Gérats Ski Lift is just 500 metres from the property. The apartments will provide you with a TV and a balcony. The private bathrooms are fitted with a bath or a shower and come with a hairdryer and bathrobes. There is a full a kitchenette with a dishwasher and a refrigerator. At Résidence Pierre & Vacances Les Terrasses d'Hélios a sauna, a hammam and a massage service are available for a fee. The Deep Nature Spa offers a range of massages, exfoliation treatments and facial and body treatments for a fee. Access to the indoor swimming pool, hot tub and fitness facilities is available free of charge and other facilities such as luggage storage, an on-site convenience store and a 24-hour front desk are available. By prior reservation and depending on the date of stay, customers can benefit from reduced rates. If you feel like visiting the surroundings, check out Pré Ski Lift (1.1 km) and Aujon (1.2 km). Geneva Train Station and Geneva International Airport are both 70 km away. Green Key-awarded

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pierre & Vacances Premium
Hotel chain/brand
Pierre & Vacances Premium

Property highlights

Top location: Highly rated by recent guests (8.7)

Private parking available on-site

Ski-to-door

Reliable info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
1 double bed
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Bedroom 3:
1 double bed
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
8.8
Comfort
9.0
Value for money
8.6
Location
8.7
Free WiFi
5.8
Low score for Flaine
Select topics to read reviews:

See what guests loved the most:

  • Francesca
    United Kingdom United Kingdom
    Great ski-in/ ski-out apart-hotel. Very comfortable rooms, well equipped and cosy. We had a large balcony overlooking the piste and Flaine. Spar shop on site was good. Good location at the top end of Flaine, only 10 minute walk down to town if...
  • Stephanie
    United Kingdom United Kingdom
    Fantastic location Super facilities Pool and spa area excellent finish to the day
  • William
    United Kingdom United Kingdom
    This hotel was incredibly clean and spacious with facilities for everyone. The staff were very helpful and we were able to order baguettes and pasteries at 6 pm for the next morning. The ski in ski out was fabulous and the ski shop and mini mart...

Managed by Pierre & Vacances

Company review score: 8.5Based on 108,783 reviews from 183 properties
183 managed properties

Company information

Created in 1967 in Avoriaz, Pierre & Vacances offers for more than 55 years residences in the heart of the most beautiful destinations by the sea, in the mountains and in the countryside. A key player in tourism in France, and with its location in the heart of the territories, Pierre & Vacances is committed to local and low-carbon holidays. The brand’s mission is to bring its customers closer to this (ux) that surrounds them (nt), by offering them the best locations, breathtaking views, accommodations and services designed for families, swimming pools in a majority of residences and teams that accompany customers in their discovery of the destination. Today, with nearly 200 residences in France and Spain, Pierre & Vacances welcomes more than 2 million holidaymakers every year. Our Mission is to make you prefer the holidays closer. We are committed to reducing our carbon emissions related to the energy consumption of our homes and have implemented a first energy efficiency plan launched in 2022. “At Pierre & Vacances, we are convinced that settling in the heart of the most beautiful destinations makes our customers' holidays a success.”

Property information

Ski-in ski-out, Skiset® shop, free shuttle, Deep Nature® Spa, indoor pool and relaxation area: this 5-star premium residence has it all! And, perched at 1700 m in the resort of Flaine, it offers a splendid view of a snowy pine forest! You will love: - The ideal location with views of the snowy peaks and ski-in ski-out. - Indoor heated pool, wellness area with sauna, free access jacuzzi and hammam and Deep Nature® Spa. - The Helios Skishop store located within the residence and free shuttles.

Neighbourhood information

Between Geneva and Chamonix in Haute-Savoie, the resort of Flaine is located at 1,700 m altitude. In the heart of the Grand Massif, it offers a magnificent panorama of the Alps. - In winter, the resort offers a multitude of sports activities for the whole family: snowkite, skiing, buggy, snowshoeing, climbing, hiking, snowmobiling. - Take the Grandes Platières cable car to discover the Platé desert, a limestone plateau of 1,980 hectares, and enjoy an exceptional panoramic view of Mont Blanc.

Languages spoken

English,Spanish,French

Property surroundings

Restaurants
1 restaurant on site

  • La Table d'Hélios
    • Cuisine
      French • European
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern

Facilities of Résidence Pierre & Vacances Premium Les Terrasses d'Hélios
Great facilities! Review score, 8.9

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Skiing
  • Non-smoking rooms
  • Restaurant
Parking
Private parking is possible on site (reservation is needed) and costs € 90 per week.
  • Parking garage
  • Accessible parking
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Bathroom
  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Bathrobe
  • Bath
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • TV
Room Amenities
  • Sofa bed
Pets
Pets are allowed on request. Charges may be applicable.
Outdoors
  • Outdoor dining area
  • Terrace
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool cover
  • Sun loungers or beach chairs
Wellness
  • Full body massage
  • Back massage
  • Steam room
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
    Additional charge
  • Sauna
Food & Drink
  • Grocery deliveries
    Additional charge
  • Restaurant
Activities
  • Ski-to-door access
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Bowling
    Additional chargeOff-site
  • Billiards
    Additional charge
  • Skiing
  • Golf course (within 3 km)
    Additional charge
Transport
  • Shuttle service
Reception services
  • Invoice provided
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Kids' club
    Additional charge
  • Babysitting/child services
    Additional charge
Cleaning services
  • Laundry
    Additional charge
Shops
  • Minimarket on site
Miscellaneous
  • Non-smoking throughout
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Safety deposit box
Languages spoken
  • English
  • Spanish
  • French

House rules

Résidence Pierre & Vacances Premium Les Terrasses d'Hélios takes special requests - add in the next step!

Check-in

From 17:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 10:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

There is no capacity for extra beds at this property.

The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Résidence Pierre & Vacances Premium Les Terrasses d'Hélios accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are allowed on request. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

Access to the slopes is directly at level -2 of the residence. In case of lack of snow the shuttle of the resort takes you to the slopes

Reception opening hours : All days-24 hours a day.

Please note that reception opening hours are subject to change. Guests can contact the property before arrival.

Price includes: Bed linen, towels, household linen, 2 bathrobes, a cleaning kit and end-of-stay cleaning (excepted dishes and kitchen corner)

Please note that free limited WiFi access is available for up to 5 devices. Unlimited WiFi access can also be requested with an extra charge.

In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.

Guests can find restaurants in the surrounding area.

For any invoice request, please note that the name used will be the name stated in the reservation.

Please note that any modification may incur a fee.

Credit card is the only accepted method of payment.

Please note that the price per animal is :

-15 euros / night

- 100 euros / week

- 200 euros for all stay of 14 nights and more

A maximum of 2 pets per room applies.

The SPAR supermarket at the foot of the residence will not open this summer. Another mini-market is located 1.2km from the residence.

Please note that the swimming pool is open from 9:30 until 20:30 from Sunday to Friday and from 11:00 until 20:30 on Saturdays.

Please note that the kid club will be open this summer

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Résidence Pierre & Vacances Premium Les Terrasses d'Hélios in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Résidence Pierre & Vacances Premium Les Terrasses d'Hélios

  • Check-in at Résidence Pierre & Vacances Premium Les Terrasses d'Hélios is from 17:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Résidence Pierre & Vacances Premium Les Terrasses d'Hélios on this page.

  • Résidence Pierre & Vacances Premium Les Terrasses d'Hélios is 750 yards from the centre of Flaine. All distances are measured in straight lines. Actual travel distances may vary.

  • Résidence Pierre & Vacances Premium Les Terrasses d'Hélios offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Billiards
    • Skiing
    • Bowling
    • Golf course (within 3 km)
    • Kids' club
    • Solarium
    • Back massage
    • Steam room
    • Full body massage
    • Swimming Pool

  • You can choose from a number of accommodation options at Résidence Pierre & Vacances Premium Les Terrasses d'Hélios (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Résidence Pierre & Vacances Premium Les Terrasses d'Hélios has 1 restaurant:

    • La Table d'Hélios

  • You can choose from a number of accommodation options at Résidence Pierre & Vacances Premium Les Terrasses d'Hélios (subject to availability). These can accommodate:

    • 4 guests
    • 6 guests
    • 8 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Résidence Pierre & Vacances Premium Les Terrasses d'Hélios is popular with guests booking family stays.

  • The prices at Résidence Pierre & Vacances Premium Les Terrasses d'Hélios may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.