Get the celebrity treatment with world-class service at Excelsior Palace Portofino Coast

Featuring panoramic views of Portofino Bay, Excelsior Palace is a luxury 5-star hotel offering 2 restaurants, sun terraces and spacious rooms, many with sea views. Breakfast buffet, lunch and dinner are served at the on-site Lord Byron restaurant, overlooking Tigullio Gulf. The à-la-carte Eden Roc restaurant is at the private beach, open in summer for both lunch and dinner. Featuring free WiFi, rooms at the Excelsior Palace come with air conditioning and satellite TVs. The private bathroom includes luxurious bathrobes and slippers. The wellness centre features a gym with sea view. Guests can treat themselves to a massage or beauty treatment. On-site facilities also include 2 snack bars. From June to September, guests can also access a private beach with 2 infinity pools. Portofino is 7 km from the hotel, reached along the scenic SP227 coast road. Rapallo Station is a 5-minute taxi ride away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.5
Location
9.4
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Liene
    Latvia Latvia
    Very nice welcome :). Beautiful hotel and sea view. We will definitely want to come back and stay more days.
  • Jan
    Australia Australia
    Adored the furnishings and the total atmosphere was so elegant .
  • Kylie
    Australia Australia
    The Grand Hotel itself, the location, the amenities, the spa, the infinity pool, amazing Pina Coladas and of course the amazing Excelsior Team.

Hotel surroundings

Restaurants
2 restaurants on site

  • Eden Roc summer Restaurant
    • Cuisine
      Mediterranean • Pizza • Seafood • Local
    • Open for
      Lunch • Dinner
    • Ambiance
      Romantic
    • Dietary options
      Vegetarian • Gluten-free
  • Lord Byron
    • Cuisine
      Mediterranean • Seafood • Local
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Excelsior Palace Portofino Coast
Great facilities! Review score, 9

Most popular facilities
  • 2 swimming pools
  • Private parking
  • Spa and wellness centre
  • Free WiFi
  • Beachfront
  • 2 restaurants
  • Family rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
Kitchen
  • Cleaning products
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Beach
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Billiards
    Additional charge
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs € 20 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Seasonal
  • Adult only
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Russian

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Excelsior Palace Portofino Coast takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 14 years
Extra bed upon request
€ 110 per child, per night
15+ years
Extra bed upon request
€ 120 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa CartaSi JCB Diners Club American Express Cash ATM card Excelsior Palace Portofino Coast accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that access to all wellness centre services, outdoor swimming-pool and beach club are included. The private beach area is available from the beginning of June until the end of September.

Please note that half and full board rates include 3 courses and do not include drinks.

Please note that surcharges apply for pets, both for staying in the hotel and separately for access to the beach club. Only small-sized pets are allowed at the property.

Please note that a garage with CCTV surveillance is also available at an additional cost.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 010046-ALB-0033

FAQs about Excelsior Palace Portofino Coast

  • Check-in at Excelsior Palace Portofino Coast is from 14:00, and check-out is until 12:00.

  • The prices at Excelsior Palace Portofino Coast may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Excelsior Palace Portofino Coast include:

    • Double
    • Suite
    • Twin/Double

  • Excelsior Palace Portofino Coast has 2 restaurants:

    • Lord Byron
    • Eden Roc summer Restaurant

  • Excelsior Palace Portofino Coast is 950 yards from the centre of Rapallo. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Excelsior Palace Portofino Coast offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Hiking
    • Billiards
    • Snorkelling
    • Diving
    • Tennis court
    • Canoeing
    • Golf course (within 3 km)
    • Beachfront
    • Horse riding
    • Beach
    • Beauty Services
    • Personal trainer
    • Facial treatments
    • Swimming Pool
    • Waxing services
    • Fitness/spa locker rooms
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Private beach area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Excelsior Palace Portofino Coast on this page.