The hotel is located near the park in quiet neighborhood. Knowing Montecatini it is commendable that the hotel has kept up its renovation and maintenance to the highest standard which is not always the case in this town. The hotel is charming and has a very comfortable old world charm with nice public areas and a lovely terrace in front of the house. Everyone from the owners to the restaurant staff were incredibly nice and attentive to the needs of their guests. In the breakfast room Guiseppe and his colleagues make an excellent coffee. All in all it was wonderful to be back in Montecatini after a prolonged absence and the next time we will come back to this hotel.

Hiddengems Germany

A beautiful Grand Hotel, at the same time modern (rooms & showers) and from another time (lobby). Most outstanding: The family atmosphere and the kindness and helpfulness of the people working there.

Christin Germany

Superb staff! Any issue or request they responded with style. They can also give you good tips on what to see around Tuscany.

Mekbejn Germany

The room, shower, pool, and all staff were exceptional, especially Martina at front desk and Roberto at the bar. We had our one year old with us and she was treated like a superstar by all the kind staff- she really loved the trip and could sense the kindness from everyone. This is a beautiful hotel - the pictures do not do it justice, as soon as we walked through the doors we were captivated by the charm and history of the place. Nothing was too much trouble for the staff. They happily warmed our daughters breakfast for us without any complaint.

Ciara United Kingdom

Super sweet great staff! We loved our stay! Many thanks to Serena, Katia en Roberto. Till next time Sjoerd en Daphne

Daphne Netherlands

We liked the hotel in general and especially the stuff. One of the employees, Roberto, was very nice to us, especially to our kids. He took time to talk and play with our 3 years old son and he also gave him cake at the dinner. Roberto, you are a role model of what excellent service should be. At the check in we received an upgrade because our reservation was for two adults, but we traveled with two small children. We didn't need extra bed and we booked only for two adults, but they gave us a bigger room with more space and a better view. Thanks a lot! 😊 We also liked the dinner at the hotel. It was nice and the restaurant is so beautiful, and we got some cake as a treat.

Gabriela Slovenia

perfect in every way staff so nice lady on Reception so nice

Anonymous United Kingdom

Bellissima struttura nel centro di Montecatini Terme, curata nei minimi dettagli. All'arrivo mi hanno omaggiato con un upgrade gratuito ad una junior suite e sono stati disponibili a spiegarmi il funzionamento del parcheggio a pagamento del comune fornendomi una tariffa giornaliera agevolta tramite e-ticket. La camera era super confortevole con affaccio sulla piscina. Il letto era comodo, la temperatura in camera confortevole e c'era un'ottima insonorizzazione. Buona la colazione.

And Italy

La posizione perfetta: vicinissimo al centro, a 5 Min. dalla stazione Montecatini... Inoltre la cortesia dello staff!!! Ci siamo trovati proprio bene!

Alessandra Italy

Eravamo lì perché sono stati a Lucca comics...albergo pulito camera bella e spaziosa , colazione ottima e personale gentilissimo veramente l

Agnese Italy