Everything were wonderful in the hotel ❤️ Beautiful lovely people, very good food, clean and quiet place. I would love to back 🌱🍀❤️

Larisa Austraalia

Fantastic location for access to ski slopes. Comfortable room. Lovely breakfast. Relaxing private Olsen.

Julie Austraalia

The location, the happy hour, the staff, the convenience of Ski hire etc., the view

Chelsea Austraalia

Staff were very friendly and buffet breakfast was good. Lots of selection and bonus points for the waffle maker! Good area/drying room for all your snowboard and ski gear. On-site onsen is the best, nothing better after a long day. Nice little cosy hangout area with tables and couches. We personally found the location excellent. Nearest ski lift is under 5min walk away (can buy slightly discounted lift passes at reception) and a selection of bars and restaurants under 10 minutes walk away.

David Austraalia

Great location (close to ski fields), friendly and helpful staff, good selection of breakfast food, can purchase ski lift tickets direct from hotel for large discount, secure storage for ski gear, free shuttle pick up/ drop off. Good onsen.

Thinh Austraalia

Friendly staff, great meals and location to ski fields.

Linda Austraalia

Breakfast incorporated variety. Location to Nakiyama Ski Lift was good. Location to Nakiyama Hakuba Valley Bus was very good - only a short walk.

Sally Uus-Meremaa

The staff was excellent. Everyone was very helpful and it was comforting to have some English speaking staff on board. The onsen was great. The afternoon happy hour was a good way to chat with other guests. Received very useful tips on where to ski under different conditions from an English speaking staff member. Got lots of help with choosing and booking dinners…… wonderful staff. Location is great with being 2-3 minutes walk to the chair lift. And an easy 5 minute walk to town.

Peggy Austraalia

The location of the Rosenheim was fantastic close to the Nakiama chairlift and the HP1 and HP2 bus stop. We only realised towards the end of our stay the shuttle bus to Hakuba 47. We appreciated the food in the restaurant and every night different happenings including Mochi pounding and Sushi making. The space in our room was large. Most of all we appreciated the family who ran the hotel who went beyond our expectations in providing customer service, we also wanted to acknowledge all the staff both the receptionists and Hirosan who was the driver, equipment fitter, chef and other roles. Acknowledgement to the housekeeping team as well as after a day in the slopes it was so nice to get into our room and have everything so neat and laid out when we returned. We had one day off the slopes but needed waterproof boots to do an activity and the hotel team were able to provide for our family.

Ewan Austraalia

Friendly helpful staff, great location to ski from short walk to lifts. Very good breakfast and premises was very clean.

Janine Austraalia