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Boasting natural hot spring baths and hot tubs, Yuzawa New Otani is located just a 5-minute walk from Yuzawa Kogen Ski Resort. JR Echigo-Yuzawa Shinkansen (bullet train) Station is a 7-minute walk away. Free Wi-Fi is available for all area. The hotel offers both Japanese-style rooms with tatami (woven-straw) flooring and Western rooms fitted with beds. All rooms come with a flat-screen TV, a fridge and an en suite bathroom. Yukata robes/nightwear and an electric kettle with tea bags are also included. New Otani Yuzawa provides ski equipment hire and bicycle rental services on site. A female-only spa is available on site. Karaoke facilities and a gift shop are available. There are 11 ski resorts in the area within a 20-minute drive from the New Otani Yuzawa. Guests can use free shuttles operated by the resorts, which stop right in front of the hotel. For breakfast, a Japanese set meal or an international buffet can be enjoyed at the dining room (guests cannot choose).

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Continental, Asian, Buffet

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 single bed
1 single bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.6
Comfort
8.5
Value for money
8.1
Location
8.1
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Vaimana
    French Polynesia French Polynesia
    The manager is awesome. The spot is cute its very good place to stay
  • Steve
    Australia Australia
    authentic Japanese stay and accommodation. we even nuded up and embraced the onsen culture. naked in a hot outdoor onsen while catching snow flakes was quite surreal.
  • Kok
    Malaysia Malaysia
    The staff members are very friendly and helpful. They arrange transport to pick us up from station after dinner. Outdoor garden onsen was heavenly on a snowy night. Unforgettable serenity.

Hotel surroundings

Restaurants
1 restaurant on site

  • RESORT DINING THE SNOW
    • Cuisine
      Japanese • Local
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly

Facilities of Yuzawa New Otani
Great facilities! Review score, 8.3

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Family rooms
  • Free WiFi
  • Spa and wellness centre
  • Facilities for disabled guests
  • Restaurant
Ski
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski storage
Activities
  • Temporary art galleries
  • Hiking
    Off-site
  • Karaoke
    Additional charge
  • Table tennis
    Additional charge
  • Skiing
  • Fishing
    Additional chargeOff-site
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Lockers
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Heating
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Accessibility
    • Emergency cord in bathroom
    • Toilet with grab rails
    • Wheelchair accessible
    Wellness
    • Massage chair
    • Spa facilities
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Hot tub/Jacuzzi
    • Spa and wellness centre
      Additional charge
    • Sauna
    Languages spoken
    • Japanese

    House rules

    Yuzawa New Otani takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:00 to 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 4 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash is not accepted Yuzawa New Otani accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

    Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Yuzawa New Otani

    • The prices at Yuzawa New Otani may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, Yuzawa New Otani is popular with guests booking family stays.

    • Room options at Yuzawa New Otani include:

      • Quadruple
      • Twin
      • Double
      • Triple
      • Single

    • Yuzawa New Otani has 1 restaurant:

      • RESORT DINING THE SNOW

    • Check-in at Yuzawa New Otani is from 15:00, and check-out is until 10:00.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Yuzawa New Otani on this page.

    • Yuzawa New Otani offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Hiking
      • Skiing
      • Table tennis
      • Fishing
      • Karaoke
      • Hot spring bath
      • Spa facilities
      • Open-air bath
      • Massage chair
      • Temporary art galleries
      • Public Bath

    • Yuzawa New Otani is 0.7 miles from the centre of Yuzawa. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Yuzawa New Otani can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

      Breakfast option(s) include:

      • Continental
      • Asian
      • Buffet
      • À la carte